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94 Nissan of South Holland - Service Center

South Holland, IL

4.6
1,341 Reviews

1,341 Reviews of 94 Nissan of South Holland - Service Center

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November 02, 2022

I was able to come in without an appointment to get an oil change and have my car checked for winter. More

by galen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmine McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Kaczmarski
Nov 06, 2022 -

94 Nissan of South Holland responded

Hi Galen, thank you for taking the time to leave a review for us at Nissan Of South Holland. We're happy we could meet your expectations! We hope to be of service to you again in the future. Matt Sappenfield Owner Loyalty Manager

October 31, 2022

Vert nice and courteous also friendly and they get the job done with a smile More

by Chantell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ann first car rental, Frank Kaczmarski
Nov 04, 2022 -

94 Nissan of South Holland responded

Chantell, we really appreciate your feedback! We sincerely thank you for the positive review, and look forward to seeing you again soon! Matt Sappenfield Owner Loyalty Manager

October 31, 2022

There was good service and the wait time wasn’t bad and they get you in on time More

by Travers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t see him
Nov 04, 2022 -

94 Nissan of South Holland responded

Hi Travers, thank you so much for your positive comments about Nissan Of South Holland! If you have any further questions, please give us a call. We're always happy to help! Matt Sappenfield Owner Loyalty Manager

October 31, 2022

The checked me in almost immediately. They got the maintenance done quicker than I expected. More

by Laddlelay9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2022 -

94 Nissan of South Holland responded

We really appreciate your positive review! We do hope we can be of assistance in the future. Take care! Matt Sappenfield Owner Loyalty Manager

October 30, 2022

The service was ok but the information being relayed to me about what else was wrong took forever for me to receive that information it took 2 days after my service. More

by chrisgray807
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Taylor McCarroll
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

94 Nissan of South Holland responded

Chris, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. We hope you are willing to give us another chance. Matt Sappenfield Owner Loyalty Manager

Nov 04, 2022 -

chrisgray807 responded

Yes i definitely will i love the location

October 25, 2022

The good thing about the dealership is that they tell you what they need to do for your vehicle to keep it in running condition!! More

by Aldenkirk52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Koehler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2022 -

94 Nissan of South Holland responded

We appreciate you taking the time to leave us this feedback. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Nissan Of South Holland! Matt Sappenfield Owner Loyalty Manager

October 21, 2022

AMAZING services. They are always accommodating. And always friendly and eager to help. Always making customers first. More

by pearlienewbill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Koehler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Roberson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Sappenfield, Frank Kaczmarski, Jacquelyn Vaughn
Oct 26, 2022 -

94 Nissan of South Holland responded

We're happy you found our staff to be so supportive during your experience here at Nissan Of South Holland. Thank you, and have a fantastic day! Matt Sappenfield Owner Loyalty Manager

October 20, 2022

Great Service Advisors, efficient and knowledgeable technicians, pleasant and clean waiting area. I received my car in a really quick time with all the necessary work done. More

by wahop29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Roberson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

94 Nissan of South Holland responded

Thank you for sharing your positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Matt Sappenfield Owner Loyalty Manager

October 20, 2022

Good work clean atmosphere nice employees answerall questions asked Dealerships is well kept good👍 location More

by Lard4nay@sbcglobal.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

94 Nissan of South Holland responded

We are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day. Matt Sappenfield Owner Loyalty Manager

October 19, 2022

the service was great and i was so Satisfied with the repairs of my car South Holland Nissan is the best thank you all More

by saintstalking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Roberson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Kaczmarski
Oct 21, 2022 -

94 Nissan of South Holland responded

Your satisfaction is our top priority. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Nissan Of South Holland! Matt Sappenfield Owner Loyalty Manager

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