A Better Way Wholesale Autos

I bought a used car with extended warranty from "A Better Way Wholesale of Naugatuck, CT." They did not do a safety check on the car. In less than a month, the car needed to get towed twice. When I called t Way Wholesale of Naugatuck, CT." They did not do a safety check on the car. In less than a month, the car needed to get towed twice. When I called the extended warranty company for repair, SURPRISE. They never paid the warranty company to initiate coverage. They tried to kept the money for themselves. Do yourself a favor, don't be their next victim More

Horrible experience, they sold a car that was trash to my friend and did not care about his problem when he tried to contact them back friend and did not care about his problem when he tried to contact them back More

Disappointment. and with a debt of 5 years. do not buy a car there they are dishonest! and with a debt of 5 years. do not buy a car there they are dishonest! More

I sent an email with a question to this dealer. I never heard back from them. I never heard back from them. More

Very bad no resolve They don't solve car problems Bad attention when the car breaks down attention when the car breaks down More

Ok I when to this place place to buy a car. I saw the car that I was looking for had a few issues they promised to fix before closing. Closing date not fix any of the issues, car still nasty in I saw the car that I was looking for had a few issues they promised to fix before closing. Closing date not fix any of the issues, car still nasty inside, they change the front brakes with the cheaper parts they have available, need to change it again a lot of dust and noise from those "NEW BRAKES" The sales supervisor T.J. is how he likes to be call is a VERY PROFESSIONAL LIAR he will laugh in your face. He promised with a very serious face that they order the seat that was broke in the car and if anything happens I can call him anytime with any problem well at my second call to check the status he told the sales person to tell me not to call him anymore looks like he doesn't have the courage to do it by himself so I DO NOT RECOMMEND THIS PLACE AT ALL WORST DEALER I HAVE EVER BEEN IN 23 YEARS... More

Drove over an hour to see a car when I get there it has check engine light, door ajar light. They want you to commit to buying a car before they fix it. They want the money(deposit) up front then when fi check engine light, door ajar light. They want you to commit to buying a car before they fix it. They want the money(deposit) up front then when financing comes back and you don't like the terms your deposit is non refundable. Would NOT do business here!! More

When I showed up to look at a jeep a gentleman by the name of Kent handled all my questions and took the time to share information about these types of vehicles. I felt very comfortable talking with him name of Kent handled all my questions and took the time to share information about these types of vehicles. I felt very comfortable talking with him and trusted him completely. After I purchased the vehicle, he made sure it went through a good safety inspection where they found it needed new Tie Rods and they were replaced at no cost to me as well as adding a brand-new top. I'm extremely happy with this dealer and plan to buy all my future vehicles there. It was a great experience and I hope Kent gets the recognition he deserves. Awesome person!!! More

This place sucks don't buy there they lie about condition of the car .took it off the lot first day no brakes and then took it straight to Nissan to be told need brakes rotors leaking oil pan trans condition of the car .took it off the lot first day no brakes and then took it straight to Nissan to be told need brakes rotors leaking oil pan transmission and filter and allinment need to be done car has been back 6timesto be sent away no brakes still but you inspected the car lies buyer beware and try not to giveback daposit 2015nissan juke More

I just called A "Better Way", to ask about a car that I am interested in. The sales person (Sarah) didn't have a clue about how sales taxes worked for out of state buyers, and the moment I said I would be am interested in. The sales person (Sarah) didn't have a clue about how sales taxes worked for out of state buyers, and the moment I said I would be paying cash (not financing) she basically lost interest. Another interesting point, is I asked if I could pay to have an independent inspection done on the car, by a service that will go to the dealer; I was told no that is not allowed unless I give them a 1000USD non-refundable deposit. I am all for a deposit, but to make it non-refundable is nonsense. If the inspections turns up an unknown issue I do not want to be locked into the car. No matter how you slice it this is not a good way to do business and it all feels quite disingenuous. Not to mention the fact the sales person I worked with wasn't on top of her game, or the additional 996USD transaction fee... I would avoid this place and find somewhere more reputable. More