
A Better Way Wholesale Autos
Naugatuck, CT
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
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This is the worst possible place you can buy a vehicle. Very rude and unprofessional people. Do not believe anything they say. They promise you one thing and once you hand over that $1,000 deposit you're s Very rude and unprofessional people. Do not believe anything they say. They promise you one thing and once you hand over that $1,000 deposit you're screwed. Don't believe all these positive one line comments posted below. They are all coming from someone who works at A Better Way. Check the Better Business bureau and you will see all the complaints. I am amazed this place hasn't been shut down by the state. More
First Impression: Smelly waiting room packed with people. Walked in to find a circus of every type of humanity you can imagine. Angry customers waiting for cars cussing in different languages. T people. Walked in to find a circus of every type of humanity you can imagine. Angry customers waiting for cars cussing in different languages. The only reason I didn't walk out right then was that a very nice older gentleman asked if I needed help. The deer-in-the-headlights look on my face probably tipped him off. Test Drive: My very nice and professional sales person was Mike Dallas (I did not want to list his name up there with the negative impression everyone else gave; he was one of the only ones without a shaved head, tattoos and potty mouth). I had to drive poor Mike in my own car to two different lots before we found the car I wanted to drive. When we got there and found the car, the battery was dead. Mike had to go to a shed and get a battery charger so I could start the car. Despite all this I really liked the car and sort of felt like I needed to rescue it from this place. Negotiating, or NOT: They only wanted to give me $500 for my trade (book value is over $3000) and it took 30 minutes for them to write it up BY HAND (apparently they don't know how to do this on the computer). They wanted $1000 to hold the car and they wanted me to fill out a credit application even though I told them I wanted to handle the financing through my credit union. I told them there was no way I was giving them my social security number or $1000. I took the write up and said I would think about. Final Impression: BAD. If you are not sure if you want to buy new or used, come to this place. You will be running to a new car dealership as fast as I did. Feel badly for Mike Dallas he is a rose among thorns. More
I recently purchased a car from this dealership. My salesman, Sean Lewis, was extremely knowledgable and helpful throughout the whole process, making my experience very enjoyable. This is a wholesale d salesman, Sean Lewis, was extremely knowledgable and helpful throughout the whole process, making my experience very enjoyable. This is a wholesale dealership, so to the people making negative comments about the cars, you should try to understand the meaning of wholesale first. I would absolutely recommend buying a car from this place, the prices are very low, and as I said before, I could not of asked for a more understanding, and kind salesperson. More
I came to Betterwaywhole to get a very expensive BMW for 20 percent of the price . Thank You Sean for taking great care of us. I have recommend not only the dealership but you as well as a Salesman. 20 percent of the price . Thank You Sean for taking great care of us. I have recommend not only the dealership but you as well as a Salesman. More
Arrogant ignorant salesman. Has no idea what cars are on the lot. Borderline rude. I am surprised these people are still in business. I advise all dealers to lower their sale prices and drive these guys out the lot. Borderline rude. I am surprised these people are still in business. I advise all dealers to lower their sale prices and drive these guys out of town. More
I go to A Better Way Wholesale dealership and try several used cars. I was in market for 2006 Chevy trailblazer that was advertised in Bargain-News.com. I could not find the particular car that was advertise used cars. I was in market for 2006 Chevy trailblazer that was advertised in Bargain-News.com. I could not find the particular car that was advertised. No big deal. They had several Trailblazers. First car I drove had major issues including check engine light. I declined that vehicle. Second trailblazer was better but air conditioner did not work. It was hotter than you know what that day. The third Trailblazer was a good car but tire pressure light was on. I thought no big deal. They do a 100 point inspection before I buy. I put down $1000.00 on car to hold for me. The salesman tells me the down payment is nonrefundable. THIS IS ILLEGAL!!! I wait to find out what the details would be for my loan. I wait for 2 hours with no answer. I leave and tell salesman to call me with all the info. Friday, Saturday, Sunday goes by with still no answer. Finally Monday salesman calls me and tells me Trailblazer is all set to pick up. I call a friend to bring me there. We wait an hour and a half before we talk to finance guy. Of course I threaten that I am leaving again. They never gave me any details to loan until I was about to sign for car. (This is Bogus!) After I sign for car they bring it up to the top lot. They did a horrible job getting it ready for me. It was just as filthy as when I test drove it. It had no gas in it and the tire pressure light was still on. In fact they took the floor mats out of the car and the spare tire. 100 point inspection my arse. When I got home the tires had 18LBS of air pressure. No wonder the light was on. I would not recommend or ever go back there. It is a total joke… More
Drove 2 hours to look at an Audi S4, spoke to them multiple times on the phone. When I arrived they didnt even know where the car was. They sent me to 3 different parking lots to look myself. When I f multiple times on the phone. When I arrived they didnt even know where the car was. They sent me to 3 different parking lots to look myself. When I finally found the car it had a broken clutch, and was undriveable. They were rude, and unprofessional. NEVER GO HERE! More
NEVER do business with this place. all of their employees give conflicting information, and won't care if you commute from across the country to pick up large checks to find out they have to come back anothe give conflicting information, and won't care if you commute from across the country to pick up large checks to find out they have to come back another day. 1st time buyers or people with tight budgets, you're better off dealing with actual dealerships that yes still want your money, but will make sure your car is properly taken care of before its on the lot, and will give you reliable information and policies that all employees know. You may pay more, but its WELL worth it. Also, all of their cars under $10,000, have no warranties! Real dealer is much better and thats what I plan on doing for the rest of my life! Horrible customer service, crappy cars bought off of auctions, $600 dealer convenience fee, cars not fixed until purchased. all of these things are UNACCEPTABLE More
I met Sean Lewis who was 3 days on the job. Upon arrival I witnessed a departing customer screaming at one of the managers that was so upset he had the cops called to the dealership. (HUGE sign something m I witnessed a departing customer screaming at one of the managers that was so upset he had the cops called to the dealership. (HUGE sign something may not be good here) Sean, very unprofessional, and probably just got this car dealership sales job after being fired from McDonalds, proceeded to take me and my father to the lot in a shuttle van. Once we got to this dirt parking lot (land of misfit cars) he walked with us for about 10 feet to find the van i was looking for from the ad. He had zero knowledge and maybe if I said "I will take a #5 supersized" he would have a better idea of what to do. I had to bite my tongue as I needed a ride back to the dealership in the shuttle but what a joke.... I live in new york city, and haven't had a car for years but quickly remember why i always bought cars through private sales and the internet. If you are smart, take your time, go private sale (most sellers are usually honest) and take out the slimy middle man. Sean Lewis - You are a joke of a cars sales man, doubt you have internet or a computer to ever find this. But will be sure to mention your name once more "Sean Lewish" Naugatuck, maybe that will help google you looser. I'm hungry, chicken nuggets, fries and a coke.....hey where is my free smile? :) More
The worst experince ever.There so unprofesional i will never recomend this place to even my worst enemy.I went there to test drive a few cars i saw online and fiancee refer me to his so call friend Paul i never recomend this place to even my worst enemy.I went there to test drive a few cars i saw online and fiancee refer me to his so call friend Paul i was interested in a car put down $1000 he told me i will get the money back if the deal would not through he call me next day and the numbers didn`t seem fair i talk it over with my fiancee and decided to no purchased the vehicle.They told me that i will not get the money back my fiancee call and spoke with the owner and the owner said that he had the right to keep the money but will work with me and give back $750 and keep $250 for escrow when i`m ready to buy they will transfer that 250 as credit .They only gave me back $500 bunch of lying cheaters .Dont ever waisted your time with this people they should be closed down. More