ABC Nissan
Phoenix, AZ
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ABC Nissan helped me when no one else would. My car was stolen from my apartment and I still pwed a lot of money to the bank (so much for full coverage insurance). ABC's finance department helped me get in stolen from my apartment and I still pwed a lot of money to the bank (so much for full coverage insurance). ABC's finance department helped me get into a new nissan sentra with 0 out of pocket. They helped me negotiate down the amount I owed to my previous lender. The service I received from my sales person and the finance manager was second to none. They actually called me 3 times since the purchase to make sure I was completely sarisified. YES!!! I am completely satisfied. DO NOT BUY a car from ANYONE ELSE. These guys are the real deal. Sincerely, Tonia T. - Phoenix AZ More
The BEST Car buying experience I ever had. Hats off to Thomas James. He worked hard to find me the right vehicle at the right price. He wasn't afraid to call around to his other lots to get me exactly wha Thomas James. He worked hard to find me the right vehicle at the right price. He wasn't afraid to call around to his other lots to get me exactly what I wanted. (2008 Nissan Quest SL). I saved thousands of dollars over buying new. Mike, my business manager, showed me how to protect my investment with a service contract. I now have new vehicle coverage for 100,000 miles at a fraction of the cost of a new vehicle. My neighbor couldn't beleive the deal I got, so she ended up buying a preowned Armada from ABC. Thomas was so professional, I will only buy my next vehicles from him. Save yourself time and MONEY. Go see ABC NOW! More
ABC Nissan puts there clients first and ensures that their needs are met. When I recently purhcased a car at ABC NIssan, they did not have the car with the exact features I was looking for. ABC Nissan their needs are met. When I recently purhcased a car at ABC NIssan, they did not have the car with the exact features I was looking for. ABC Nissan looked throughtout the Valley and were able to find one that met my needs within a few hours. This is the 3rd car I have purchased from them. Highly recomend them for either new or used car sales. More
Robert made the experience absolutely wonderful and pressure free. what a stark difference from other local dealers. everyone worked as a team to satisfy my needs. they gave me several thousand more do pressure free. what a stark difference from other local dealers. everyone worked as a team to satisfy my needs. they gave me several thousand more dollars for my 1995 sentra. I should have listened to my mother and gone to abc first. I could have saved myself a lot of time. I love my new altima. anyone considering a vehicle needs to go to ABC Nissan. More
The two gentleman made my car buying experience a pleasure instead of a pain. They were fast, friendly and knowledgable. I visited two other dealers in the valley and they tried to "sell" me a car pleasure instead of a pain. They were fast, friendly and knowledgable. I visited two other dealers in the valley and they tried to "sell" me a car I didn't want. Ryan and Frank got me the car I wanted and worked with me on the financing to get me a payment that is within my budget. Thank you guys. More
The two gentleman made my car buying experience a pleasure instead of a pain. They were fast, friendly and knowledgable. I visited two other dealers in the valley and they tried to "sell" me a car pleasure instead of a pain. They were fast, friendly and knowledgable. I visited two other dealers in the valley and they tried to "sell" me a car I didn't want. Ryan and Frank got me the car I wanted and worked with me on the financing to get me a payment that is within my budget. Thank you guys. More
My wife and I stopped by to look at vehicles as we found out our family is getting bigger. The salesman we dealt with was a fairly decent guy who was honest and not trying to con us into anything we didn't out our family is getting bigger. The salesman we dealt with was a fairly decent guy who was honest and not trying to con us into anything we didn't need. When I saw the "Zak-tek" accessory charge for paint protection that clearly stated "optional" on the forms, I asked to have this removed from the price. The salesman complied and the sales manager ok'd it. However, when it came time sign the paperwork, the finance guy told me that every dealer has it and it cannot be taken off the financed amount. I asked exactly what "Zak-tek" was, I received two different answers from Brian S. the finance guy. First, he stated that it was a wax that was applied to every vehicle and therefore the charge could not be removed. He then proceeded to tell me that it was a paint protection plan where you could go in for two waxings a year for three years. He stated since the vehicle was waxed prior to it being put for sale, it (the charge) could not be removed. He stated to me that this is something all dealers do and was standard practice. I failed to mention that this vehicle was also a used vehicle. Obviously one would want to wash and wax a used vehicle, so when it goes for sale on the lot, it looks alot cleaner and one could get more money for it, right? Today, I spoke with my lawyer and he told me that deceiving one into purchasing a service plan with such practices or the addition of optional materials without consent or notification is illegal. Coercion is a whole different story. I was not convinced into buying the plan, I was told it could not be removed. I noticed in the finance office a small sign stating that all activity in the finance rooms was recorded. I went back today at the advice of my lawyer (also to drop off my trade in) and requested a copy of the video. Brian S. stated to me that I could not get a copy and that I had to go through corporate. He then told my wife that the only reason he didn't remove the charge was because the sales manager wasn't around to okay it. That was funny because the sales manager was the last person I spoke to before I left the lot besides my salesman. He asked me why I wanted a copy and I told him that my lawyer wanted to take a look at it to make sure everything was okay. I also told him because he clearly told me the charge COULD NOT be removed from the financial contract. He told me to wait while he spoke to manager. He came back about five minutes later and asked me for my debit card so he could refund the down payment. He then proceeded to tell me that no lender would buy the loan and we had to give the vehicle back which we did. Regardless if that was the case, he was in one heck of a hurry to not have this deal to go through. Why?.....because such practices are very illegal. I would not recommend these people to anyone. This is by far the worst I've been treated anywhere. Please be wise and do some research, buy elsewhere. More
Did not do the work I payed for. Tires where cupping. Did not do the work I payed for. Tires where cupping. There people could not say why. Was told to live with it by service writer. Paid for wheel b Did not do the work I payed for. Tires where cupping. There people could not say why. Was told to live with it by service writer. Paid for wheel bouncing, not done. SUV only has 13,600 miles. Took it else where and all tires found out of balance and one with no weights. Toe was also out on front end. Add things that did not need to be done at 1 year check up. Wrote a letter to them 2 weeks ago and no reply. Do not deal with these people, run do not walk away! Trading in SUV with under 14,000 miles to the Ford dealer across the street. Yes, it will cost me, but maybe I can get good honest service. More
Absolutely the worst car shopping experience that I've ever dealt with. After informing the first salesperson that I was only looking and researching my options, I was still hounded and pressured into ma ever dealt with. After informing the first salesperson that I was only looking and researching my options, I was still hounded and pressured into making a deal. After he failed, he sent the sales manager to haggle, and when he failed, he sent another sales manager. After 20 minutes of requesting a brochure and a business card, we finally gave up and left. The sales manager then followed us out all the way to our car and his exact final words to us were: "Don't come back here!" That alone says enough about how horrible this dealership is. I definitely would recommend staying away from them - there are too many dealerships in town to spend money on horrible and rude customer service. More
I do not recommend this dealership they are very dishonest . This dealership dropped the ball on so many levels. First my wife and I came just to look for something bigger than our 2 door Chevy Mon dishonest . This dealership dropped the ball on so many levels. First my wife and I came just to look for something bigger than our 2 door Chevy Monte Carlo to a bigger SUV or something similar to that. We told the dealer Arturo Borrego ,who had been in the "shark tank" (on the job) for a total of two weeks that we wanted a family size car or SUV that was great on gas . He took us to a few that were way out our price range and came upon a Chevy Trailblazer. It looks great , drove smooth and was in really excellent shape. Little did we know that it devours gas. Within 1 week we had put $100.00 in the tank. Looking closer on our contracted and crunching the numbers (we don't buy new cars very often) we noticed that services we declined were added to our contracted anyway. Services we were told were free were added and we were charged for as well. They basically are stealing from us . Don't get me started on their website listing of the same exact vehicle we bought. It was listed many thousands of dollars lower on the website but they sold it too us for much higher and when we brought that to their attention by printing out a few dozen copies for them and us and maybe a court battle The manager Thomas James said it was a type o or a human error. Where I come from that is false advertising. Mr. Thomas James was a equally slick when he kept calling me about proof of income. My mother said that he has no deal until he has proof of income and not to give it to him. My wife and I go back down there and He conned us into give the proof of income making my wife feel bullied to the point she started sobbing. Many times over they dropped the ball ,making us get insurance before leaving the lot, giving us the registration/ temporary tags, etc. This is a very Mickey Mouse operation and they only care about separating you from your money, bottom line. More