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ABC Nissan
Phoenix, AZ
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Buying our SUV went fine. Was treated with respect, sale went smooth and we where happy with the deal. The first time buying a car that I did not get mad! But, we came ready to buy. Down payment, good tra went smooth and we where happy with the deal. The first time buying a car that I did not get mad! But, we came ready to buy. Down payment, good trade in, tax returns showing proof of income and I knew which SUV we wanted as we rented one the week-end before. The guys in the parts dept., are nice and no problem there. The service dept., is another story. I have tried my best to stay away from them. Had to rent a car and never got refunded back and no one never told me I did not have to rent the car. My car I think had under 2,000 when brought in. They seem to act like they are doing you a favor, when in fact they owe you service when a new car has problems. I am buying after market on ons to cut down on wind noise as service feels my noise is fine. Gas milage sucks, but I will have someone else look at that because when I did ask about it, was given a story. Good place to buy, I just do not like their service dept. Most likely will trade this in after a year for another make of SUV. With our high down we should break even. More
Scott Madison, Internet Fleet Salesman is a LIAR. He told us that you can swap out the radio system in the Xterra S with a system sold in the Xterra SE but we called service and they cannot do that. He promi us that you can swap out the radio system in the Xterra S with a system sold in the Xterra SE but we called service and they cannot do that. He promised to swap the radio for us and has continuously made excuses, first the radio is back ordered (when in fact it was not). Do not trust this man. He will say anything even things that he knows that is not true. More
Can not DEAL without a STEAL. Cheating canaiving dealership, I was a loyal customer that on any given day I could have been mistaken for a sales rep. purchased a family of autos ( PERSONAL FAMILY + dealership, I was a loyal customer that on any given day I could have been mistaken for a sales rep. purchased a family of autos ( PERSONAL FAMILY + CHILDREN ) I call that loyalty ( 8 cars + ) So I always could not figure out why I had to roll in this word here NEGATIVE EQUITY, I have a nissan altima 2.5S that is not worth $6000.00 and I owe $19000.00. I went to trade this vehicle as a loyal customer and what do I get, slapped with sorry sir I know, I Know , I know but you need at least $5000.00 on top of the rebate, WHAT????? Where is my customer loyalty? In the salemans pockets I Guess!!!!! I'll try an honest dealership?????? HA HA HA HA HA, Is there one here in Phoenix? Signed, MAD AS HELL!!!! More
After posting my complaint here yesterday I was contacted by ABC Nissan customer service and my issue was resolved to my satisfaction.<br><br>I have re-adjusted my rating accordingly.<br><br>If salesmen woul by ABC Nissan customer service and my issue was resolved to my satisfaction.<br><br>I have re-adjusted my rating accordingly.<br><br>If salesmen would have followed up and kept me informed, my issue would have never have happened. The ABC Nissan dealship DID take care of me, so this is my only complaint at this point. More