ALM Gwinnett

IF I COULD GIVE A NEGATIVE START I WOULD. DO NOT BUY A CAR FROM THIS DEALER!! THEY DO NOT INSPECT BEFORE THEY RESALE!! THEY SOLD ME A TRUCK THAT I HAVE ONLY HAD FOR 3 MONTHS NOW HAVING TRANSM DO NOT BUY A CAR FROM THIS DEALER!! THEY DO NOT INSPECT BEFORE THEY RESALE!! THEY SOLD ME A TRUCK THAT I HAVE ONLY HAD FOR 3 MONTHS NOW HAVING TRANSMITION ISSUES!! THANKFULLY I PURCHASED THE EXTANDED WARRANTY!! MARK THE MANAGER COULD NOT PROVIDE ME WITH THE INSPECTION INFORMATION SHOWING WHERE THE INSPECTION HAD BEEN DONE. More

I had a great experience with ALM. Zachary Fernandez took his time and got me in the vehicle I needed. He went the extra mile and made a total loss turn into win! Zachary Fernandez took his time and got me in the vehicle I needed. He went the extra mile and made a total loss turn into win! More

Best car buying experience to date! Was greeted on the lot by Zach Fernandez. He was quick, helpful, and honest. Got a good value on my trade in and was in and out with George in financ Was greeted on the lot by Zach Fernandez. He was quick, helpful, and honest. Got a good value on my trade in and was in and out with George in finance. Next time we’re in the market for another car will absolutely come back and ask for these two! More

My Sister purchased a car today and Zack was her salesman! I was wowed by his Excellent Customer and His politeness! If you are looking to purchase a vehicle, please ask for Zack! salesman! I was wowed by his Excellent Customer and His politeness! If you are looking to purchase a vehicle, please ask for Zack! More

Zach was great. He was quick to respond any time I had a question. He was knowledgeable and helpful. 5 star experience! He was quick to respond any time I had a question. He was knowledgeable and helpful. 5 star experience! More

Zack made my car purchase the easiest, most professional, most comfortable and friendly experience ever. He listened to me carefully and answered every question. It’s my fourth Acura purchase, and far-and-aw most comfortable and friendly experience ever. He listened to me carefully and answered every question. It’s my fourth Acura purchase, and far-and-away the best! More

I worked with Zach Fernandez and am happy with my overall experience. He was very professional and straight forward. Anytime I called him with questions he picked up and addressed any concerns. I initially experience. He was very professional and straight forward. Anytime I called him with questions he picked up and addressed any concerns. I initially called him 2 months prior about a specific car they had listed on CarGurus but didn’t approved for financing with my banking institute. My score was fine and my income was fine but because of a previous repossession (due to unforeseen circumstances) my back wouldn’t approve an auto loan. Fast forward 2 months, I was in an accident to where my car was totaled and now I need a car badly. Because Zach followed up with me regularly Over the 2 months, I had his number readily available. I called him up and set an appointment and went in to their dealership. The environment was really nice and professional. When I sat down with Zack he informed me that the car I initially called about was still available. That made me happy but I also knew that I had to get through the financing process first so I didn’t let myself get to happy. After Zach got all of the info he needed from me and asked me what type of payment I wanting to have he took our back to George for the financing step. George was up front about the financing, what all of my options were and thoroughly explained the situation. Shortly thereafter I was signing the paperwork for my car. The payment is not far from what I expected(because of my credit profile) and I was satisfied with it. The best part about my experience was that Zach not George made me feel pressured to make the purchase. Since they sell luxury/highland vehicles and my income is really good, I honestly expected to feel a little pressure to buy. That just want the case. On top of that I was not in there for 8 hours. The process is what it is but it was really quick compared to every other experience I’ve had buying a vehicle. I don’t know if how they operate is standard throughout ALM but not definitely recommend this location. More

Alan Smith was great to work with. He went above & beyond to make sure I was satisfied. I highly recommend him and this dealership. He went above & beyond to make sure I was satisfied. I highly recommend him and this dealership. More