ALM Gwinnett

The salesman initially was great but the follow up was poor. The financial papers didn't arrive when promised, the car was not detailed on the inside and it had 2 bald tires on the rear with no mention by the dealer.

I loved my experience here, everyone was very friendly and helpful. Especially Mr. Louis Thompson, he made made it possible all within a day and worked hard to get me the car I wanted. He even stayed later than regular hours to make it happen. I definitely will be recommending to everyone!! So if your looking for a car Mr. LOUIS THOMPSON IS THE MAN TO LOOK FOR!!!!!! 👍🏻👍🏻👍🏻

I met with Temia she spend time understanding my craft needs and matched me with some really great vehicles. If you are looking for something new do yourself a favor and go see Temia. You won’t regret it.

This my first car experience and I was completely lied to and taken advantage of by Salesman Allen Smith. I test drove several cars, some didn’t have updated prices and were dirty on the outside. I wanted to look at the inventory at the ALM dealers. I wanted to view a car at ALM Marietta in attempts to persuade me not to, Allen advised me that the ALM Marietta location had an employee tested positive for COVID-19. I don’t know if it’s true or not but a dirty tactic to use in attempt to make a sale. I should have left after that because I wasn’t looking to buy today just browse and test drive. I already had financing. He wanted to show me the numbers for the vehicle at their location and Marietta. I provide the reference number for the financing. He kept asking questions and I asked why he kept asking me those questions because I was only looking around and was not interested in applying for financing. I was adamant on not pulling my credit because I did not want an hard inquiry on my credit report. HE LIED AND SAID IN ORDER TO PULL UP THE REFERENCE NUMBER HE NEEDED ADDITIONAL INFORMATION. I realized this was a lie after he went to the back and I received a notification from Experian saying he ran my credit. I told him several times prior not to do it and he looked me in my face and said I would do that I don’t play with people’s credit. I was completely upset and walked out. This was a learning lesson for myself. What Allen did was egregious and unethical but I guess this is the game these dealerships play. I will not allow this to happen ever again. I will never go back to this location.

If you're looking for quality cars and professionalism at its best, please look no further than Atlanta Luxury Motors of Duluth GA!! Ask for Josh Marshall! Josh got me approved for my dream ride with no money down. This guy went above and beyond to make sure I was satisfied. So, if you're in the market for your dream ride, go on over to Atlanta Luxury Motors and just ask for Josh-Jmar! Just tell him the guy that bought the CLS 550 Benz sent you!!! #HappyCustomer

I work with Josh Marshall. He was great. Very knowledgeable on the vehicle I purchased. He made sure that I was very satisfied with my purchase and handle all issues. It was a very good experience and I’m very pleased with my vehicle. It was a very friendly environment. Overall great experience.

I wish could give them 10 stars! The entire crew ALM Gwinnett went above & above my expectations! Thank you everyone! You all deserve 10 stars - job well done!

This was my second car purchase from Allen Smith always a pleasure and makes sure everything gets done. I also brought a family member in to purchase another car as well. I will always come and purchase and recommend Allen

Worked with Allen to get my car. I want to say thanks for helping me out and going over everything with me. He was a great person to work with.

Worked with Ken on a trade. My son was buying his first car solely on his own. Ken was fantastic. Really pleased with my experience