
ALM Gwinnett
Duluth, GA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 7:00 PM
Service
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 7:00 PM
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 7:00 PM
Filter Reviews by Keyword
By Type
Showing 232 reviews
My salesman was very accommodating to my needs. Financing was painless. I will shop ALM for my next vehicle. Allen Smith is my salesman of the month! was painless. I will shop ALM for my next vehicle. Allen Smith is my salesman of the month! More
Found an SUV I was interested in online at ALM but I live 3 hours away. I submitted a request for more info online and Ju'Michael reached out and was very helpful. I explained that I lived 3 hours away and 3 hours away. I submitted a request for more info online and Ju'Michael reached out and was very helpful. I explained that I lived 3 hours away and did not want to drive that far without a pretty good idea that the deal would be worth the trip. I sent him photos of my trade and he worked out a deal over the phone that was too good to pass up. I arrived the following day around lunch time and he had the paperwork and the SUV both ready for me. Ju'Michael was awesome and the rest of the staff was very friendly and courteous. I would definitely recommend ALM to anyone looking for a vehicle. More
THE APETIMY OF A SLEAZY CAR DEALERSHIP. Every interaction I’ve had with this dealership has been unprofessional and even vulgar. How are they still in business? Most recently, I called to get interaction I’ve had with this dealership has been unprofessional and even vulgar. How are they still in business? Most recently, I called to get the email address for the general manager. ANDREW ALGAZE answered the phone in a very unpleasant manner. When I asked for the General manager’s email address, his response was “why do you want it”. I then told him that it was really none of his business but if he must know, it was regarding a previous car purchase. He then told me “no”, he wouldn’t give it to me. He then called back, apologized and said he had the email address for me and that it was “DEEZNUTZ@gmail.com”. He then began laughing like a 10 year old boy and hung up on me. Two minutes later, I get a text message from ANDREW ALGAZE that read, “don’t call back here again, loser”. He then continued to send me insulting, harassing text messages for the next hour. I finally wished him good luck in prison and blocked his number. More
The people here really know customer service. Everything here was nice and simple. Nothing was thrown at me. It's like they walked me thru things step by step. This dealership is very knowledgeable and help here was nice and simple. Nothing was thrown at me. It's like they walked me thru things step by step. This dealership is very knowledgeable and helpful. These guys know their stuff. More
Floor Manager Mark Hafer made our purchase experience a very happy one. After a few initial issues with our new vehicle Mark went above and beyond to resolve ensuring ALM Gwinnett is definitely a pleasant very happy one. After a few initial issues with our new vehicle Mark went above and beyond to resolve ensuring ALM Gwinnett is definitely a pleasant hill to do business with. A Gentleman who values people not just customers. thanks again Mark a credit and acquisition to any aspiring business. More
one of the worse dealers in Atlanta. I was sold car with missing part and I was promised parts will be provided within 5 days and it's been over a month now I have not recieved anything. missing part and I was promised parts will be provided within 5 days and it's been over a month now I have not recieved anything. More
Allen made my experience great! He was very professional and knowledgeable. ALM Gwinnett has a valuable asset because of his expertise. Thank you for time and impeccable effort. and knowledgeable. ALM Gwinnett has a valuable asset because of his expertise. Thank you for time and impeccable effort. More
The salesman initially was great but the follow up was poor. The financial papers didn't arrive when promised, the car was not detailed on the inside and it had 2 bald tires on the rear with no mention b poor. The financial papers didn't arrive when promised, the car was not detailed on the inside and it had 2 bald tires on the rear with no mention by the dealer. More