ALM Hyundai Athens

It's always a good step when everything starts with good service. Considering my situation and budget, they were willing to find the best way for me to get the car. service. Considering my situation and budget, they were willing to find the best way for me to get the car. More

Excellent service. I always got the feeling that their team was genuinely interested in helping me I always got the feeling that their team was genuinely interested in helping me More

They showed a high level of professionalism and made sure the steps for getting the car were clearly explained, along with the other options I had available. the steps for getting the car were clearly explained, along with the other options I had available. More

After reaching out. I heard back from the sales reps quickly. They were very nice and made me a good first impression. I heard back from the sales reps quickly. They were very nice and made me a good first impression. More

From the moment I reached out, the team made me feel welcome and valued. They took the time to answer every question I had about the car, with no pressure and no rush. They also invited me for a test dr welcome and valued. They took the time to answer every question I had about the car, with no pressure and no rush. They also invited me for a test drive, which was a nice touch and showed their genuine interest in helping me find the right fit. I really appreciated their honestly and the care they put into the whole process. More

Their focused service, especially in making you feel comfortable and at ease, and what I'd call no-nonsense, was what I felt I had to highlight comfortable and at ease, and what I'd call no-nonsense, was what I felt I had to highlight More

I’ll start by saying our sales person was great. She made my daughter’s first car buying experience a pleasure. She earned a 5 star. However, the finance department was uninformative and pulled a sh She made my daughter’s first car buying experience a pleasure. She earned a 5 star. However, the finance department was uninformative and pulled a shady deal. Our initial paperwork at the sales person’s desk showed a low interest rate and 60 month financing, not bad. Once we were moved to the finance guy, things changed to a higher rate and 72 month term. This was never disclosed as it should have been. Additionally, I didn’t question the monthly payment because it was right in line with calculations on the lower rate at 60 months. We had already spent 5 hours there and we were ready to get the xxxx out of there. This should have never passed my smell test but as I said the numbers added up so I didn’t question the rate and term. It wasn’t until paperwork was signed that I was told of the change and only after I asked to make sure it was in line with the original paperwork. My daughter loved the car so I wasn’t going to ruin her experience by going off on the guy. All I can say is it was a shady deal. I would not do business with any ALM dealership again. Car dealerships are bottom feeders and most deserve the shady reputation they earn. Only reason this is not a zero star is because of our excellent sales person. More

Best Dealership I ever dealt Dexter Arnold made my car buying process a breeze definitely the best at what he does I will be looking how to buying another vehicle there in the near future buying process a breeze definitely the best at what he does I will be looking how to buying another vehicle there in the near future More

It was seriously excellent customer service. They were like one step ahead the whole time and cleared up every single doubt I had. They were like one step ahead the whole time and cleared up every single doubt I had. More

Stay away if you care about your hard working money. Big scam stay away now Big scam stay away now More