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ALM Hyundai Macon
Macon, GA
309 Reviews
At ALM Hyundai Macon, we believe that buyers from Macon, Warner Robins, and Milledgeville should invest as much time selecting the right dealership as they do the vehicle they will purchase. Our pledge to each guest is to ensure that their needs and desires are met with helpful suggestions and an earnest effort to get them into the amazing new Hyundai that perfectly meets their needs or the ideal used vehicle that will fit their budget and needs for driving enjoyment and versatility. As a member of the ALM family of dealerships that was founded in 2006, our focus remains meeting the needs of customers and adapting to their evolving needs with features such as our complete online car-buying process that includes delivery to your door.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 309 reviews
January 20, 2022
Went into the dealership at 9:30am today 1/20/22 about the 2012 Mercedes E 350. Spoke to Keith Hartness, General Manager. I gave him my name stated I left several messages,and voicmails. He stated ok with the 2012 Mercedes E 350. Spoke to Keith Hartness, General Manager. I gave him my name stated I left several messages,and voicmails. He stated ok with no concern. Told him the reason I was there,and he look at me as if I wasn't worth his time. He told me there's nothing he could do and there was no warranty on the car when I was told there was a 2 month. I bought this car less then 2 weeks ago, and they have my money and fail to at least check it out. I left very disappointed, and I told Mr Keith Hartness, General Manager that will be writing a review and filing a complaint with the BBB. He made some racist remark and when I asked what did he say he did not respond. ***DO NOT BUY FROM THIS DEALERSHIP ***** More
by tharpevelda1962
Employees Worked With
September 07, 2021
Amanda Seabolt was very attentive; she acted as though I was the only person in the dealership for 2 days during our negotiations. She was professional, friendly, helpful and efficient. She goes the extra was the only person in the dealership for 2 days during our negotiations. She was professional, friendly, helpful and efficient. She goes the extra mile with her customers and I appreciated her attitude and work. More
by Ron
Employees Worked With
Amanda Seabolt
July 29, 2021
Great service..patience among the staff..Steve Freeman is a great person you have in the service department.. I like working with him..he is a honest person. a great person you have in the service department.. I like working with him..he is a honest person. More
by lthanna
Employees Worked With
Steve Freeman,service department
July 16, 2021
Steve was helpful during my service visit. He was straightforward about situation with technicians and my vehicle. I am satisfied with my experience and will return. straightforward about situation with technicians and my vehicle. I am satisfied with my experience and will return. More
by whc256
Employees Worked With
Steve
July 15, 2021
My experience was pleasant and the technician was through about my service. My vehicle ran good when I left and I haven't had any problems. Great Service. Thanks about my service. My vehicle ran good when I left and I haven't had any problems. Great Service. Thanks More
by gary.taylor75
Employees Worked With
Robert Land
July 14, 2021
Great experience. Wait time was not that long. Customer service great as well. Will be coming back for other services. Very clean atmosphere and very nice staff. service great as well. Will be coming back for other services. Very clean atmosphere and very nice staff. More
by eyes
Employees Worked With
Other Employees :
Robert
June 10, 2021
Everyone was courteous and easy to deal with. No hassles. Only word of advice for dealer is to make sure worker cleans his hands very well before re-entering vehicle. Still had a 5 star experience and will b Only word of advice for dealer is to make sure worker cleans his hands very well before re-entering vehicle. Still had a 5 star experience and will be returning on next service. Well done Macon Genesis More
by Buckhault
Employees Worked With
Robert
June 02, 2021
Have taken my Sonata here for servicing for few years. Everyone is so very nice. Always answer all my questions and service time is fast. Very happy that’s why I bought my next car with y’all Everyone is so very nice. Always answer all my questions and service time is fast. Very happy that’s why I bought my next car with y’all More
by kpowell2
Employees Worked With
Jacob Walker have to give Jake 5 stars he was nice and patient with me on the phone with my son helping. When I picked up the car I truly felt that I had made a friend.
