276 Reviews of ALM Hyundai West - Service Center
The service was good until I left and realized that my service light was not turned off after I specifically asked for it to be done. Mr. Smith was knowledgeable and very kind. Now I have to figure out wh service light was not turned off after I specifically asked for it to be done. Mr. Smith was knowledgeable and very kind. Now I have to figure out when I will be able to take it back because I am very busy and this will be an inconvenience. More
Mrs Williams was great. Very Thorough and went over all of the information needed. Once my service was complete, she assisted me to my car overall great experience. I will d Very Thorough and went over all of the information needed. Once my service was complete, she assisted me to my car overall great experience. I will definitely come back to ALM because of her. More
The service was quick and good customer service The lobby was very clean and free water and coffee lobby was very clean and free water and coffee More
Everyone one is friendly. They make you feel comfortable and welcome. They provided great service. They make you feel comfortable and welcome. They provided great service. More
I had a good experience here I would return for my next service. although they forgot to give me a sticker for my next oil change, that's okay. service. although they forgot to give me a sticker for my next oil change, that's okay. More
I was seriously overcharged for my vehicle. The sticker price $45,000, the drive off cost $61,000. I don't know how I let the tie me up in that type of mark up. I hate myself for falling for th The sticker price $45,000, the drive off cost $61,000. I don't know how I let the tie me up in that type of mark up. I hate myself for falling for this and I hate them for doing this to me. I'm 72 and living on a fixed income. I just don't know how this happen to me. More
My service advisor Brendon was amazing. Very helpful and knowledgeable and accurate with timing. He let me know when my car was ready. Very helpful and knowledgeable and accurate with timing. He let me know when my car was ready. More
Excellent service. The wait time was a tad bit on the long side especially since we had an appointment. Will definitely take my vehicle back. Area very clean and every The wait time was a tad bit on the long side especially since we had an appointment. Will definitely take my vehicle back. Area very clean and every worker very pleasant. Keep up the good work who knows I may trade my vehicle in for a new one ! More
Jameel was very helpful. He showed me my cabin filter. Told me the next time I come in we would need to get that changed. He showed me my cabin filter. Told me the next time I come in we would need to get that changed. More
I really love Ms. Williams! She is so professional and helpful. Customer service oriented is is so important and she has that and more! I have never had a problem wit Williams! She is so professional and helpful. Customer service oriented is is so important and she has that and more! I have never had a problem with this dealership. More