Jameel Smith

Its always a pleasure when go into ALM Hyundai West. The customer service is through the roof with the perfessional people at the front. To dealing witj Jameel Smith and taking care of my car and what i The customer service is through the roof with the perfessional people at the front. To dealing witj Jameel Smith and taking care of my car and what it needs im never disappointed. 5***** More

by ageorge076 Verified Customer Verified Customer

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Was not satisfied. My car was there for nearly 4-5 hours and they did nothing!! They were supposed to see did my car car have any oil leaks, but instead tried to charge My car was there for nearly 4-5 hours and they did nothing!! They were supposed to see did my car car have any oil leaks, but instead tried to charge me 100 bucks for an oil change!!! That’s not what I came there for. Plus they printed me out a list of other things that they found wrong with my vehicle, but ignored what I actually came there for. Wasted my time!! More

by lashanda_99 Verified Customer Verified Customer

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The work they did is very good. And the service with insulin good customer service. And the service with insulin good customer service. More

by antoniomalone37 Verified Customer Verified Customer

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Employees are always polite. I have had 3 oil changes completed and a recall completed. They do a vehicle inspection each visit. Three of the four times I have gone there for I have had 3 oil changes completed and a recall completed. They do a vehicle inspection each visit. Three of the four times I have gone there for service, they have stated I needed new wipers blades. They were unaware I had the wipers replaced in April by a windshield installer at my house. At the time of this recent visit, my car had 20,000. They marked several things with the wipers to be completed. Told they marked some as I was nearing the 25,000 mark. Yet, when I’ve come in with 90-1,000 mikes until oil change needed, I told to wait. At the first 2 oil changes, I told them that the front right tire had a plug in it so wasn’t sure tires could be rotated. Although my paperwork stated tires had been rotated they had not. This most recent oil change I was told they did it. Went with service advisor to look (my R passenger tire had been missing a valve and during the recall repair they put a black valve on. All the rest were green.). When we hot to my car, tires had not been rotated. Advisor, with me with him, went to ask tech, who couldn’t remember. Tech went and got my vehicle to rotate tires. The advisor apologized and offered to wash and vacuum my car for my added wait. My appointment was at 10:30 for oil change. It was after 12:30 when I left. More

by Lisate2 Verified Customer Verified Customer

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Great place. They took their time and helped us get a new car. Look forward to working with them in the future They took their time and helped us get a new car. Look forward to working with them in the future More

by desirae.reinhardt Verified Customer Verified Customer

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Jameel was wonderful. Polite and professional. Explained everything promptly and made sure I was happy. Highly recommend. Polite and professional. Explained everything promptly and made sure I was happy. Highly recommend. More

by Roger Vest Verified Customer Verified Customer

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Jameel Smith gave me great customer service as well as ALM Hyundai. Jameel was very professional. ALM Hyundai. Jameel was very professional. More

by WILKERSON4945 Verified Customer Verified Customer

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Jameel offered wonderful customer service he kept me informed with updates threw out the entire process. Thank you! informed with updates threw out the entire process. Thank you! More

by val.prosperity Verified Customer Verified Customer

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OUTSTANDING WORK AND VERY PROFESSIONAL I LOVE IT THEY WILL TAKE CARE OF YOI GOOD PLACE TO SHOPFOR A NEW CARE!!!! WILL TAKE CARE OF YOI GOOD PLACE TO SHOPFOR A NEW CARE!!!! More

by gmarcella73 Verified Customer Verified Customer

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Tie Hill is one of the best salesmen I’ve ever worked with. He is the definition of Mr. MakeItHappen. The dealership as a whole is also very friendly and efficient in their work. with. He is the definition of Mr. MakeItHappen. The dealership as a whole is also very friendly and efficient in their work. More

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