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ALM Hyundai West - Service Center

Lithia Springs, GA

4.1
282 Reviews

282 Reviews of ALM Hyundai West - Service Center

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August 05, 2024

I really don’t have the words to express my experience. But, I can say that my last service appointment was absolutely terrible, and the service that I initially received was less than acceptable. I went i More

by tasia.kilgore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Bailey
August 05, 2024

You finally got some good workers thank you for your service what else do you want me to say More

by marionwaters80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian was my service guy I don't see his name on this list he did an excellent job thank you
August 05, 2024

3 hours wait for a tire rotation and oil change with an on time appointment arrival. More

by Amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
August 05, 2024

I would have loved to have donuts in the waiting room to go with coffee. The overall service was great. More

by vlloyd1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jameel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2024

Got diag but never gave me a print out of work needed after refusing work More

by SMOOK3554
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jameel Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2024

I was told that the free oil change coupon I had for a bad experience which left me with no car for a whole week because they kept calling someone else to pick the car up was not good anymore. I was given More

by mcshadee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raegan Bolden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Martin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Raushanah Smith-Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jameel Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2024

Customer service is much much better than my last visit. I am reconsidering returning as a regular customer. More

by tereyonw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jameel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2024

It was a little confusing when got there initially. However, my service rep made my experience seamless. I got my car as promised. More

by sdperry72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jameel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2024

Mr. Smith was very professional and explained all the details that were performed on my car. More

by dominicsmall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jameel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2024

Great service,! They were all very knowledgeable, understanding and took great care of all me needs. More

by Natasha.barrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raegan Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raushanah Smith-Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jameel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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