
ALM Kennesaw
Kennesaw, GA
Filter Reviews by Keyword
By Type
Showing 932 reviews
Great car buying experience Second time I have used ALM to buy cars for my kids. Very satisfied with ALM experience. Oscar was a pleasure to work with. Attentive and professio Second time I have used ALM to buy cars for my kids. Very satisfied with ALM experience. Oscar was a pleasure to work with. Attentive and professional. Would recommend Oscar to anyone. More
Do Not Purchase Your Vehicle from this place I drove 9 1/2 hours on 4/5/2018 to have the worst car buying experience ever! Very unprofessional! I originally started my car buying experience from I drove 9 1/2 hours on 4/5/2018 to have the worst car buying experience ever! Very unprofessional! I originally started my car buying experience from the dealership in Union City. I seen the car I wanted at the Kennesaw location and the lady from Union City told me to go test drive the car I liked and she will pick the car up. I get there and the car is not equipped with anything the website stated. (False advertising) They told me at the Kennesaw location they were not releasing the car to Union City. I purchased the vehicle in Kennesaw. I had my own finance company and they never faxed the paperwork to my credit union. After several calls to the dealership (which no one ever returned my calls) finally the contract was closed after almost 2 weeks. They were suppose to transfer my personalized plates over to my new car, instead I got charged for new plates and received new plates in the mail. Now no one is returning my calls to settle this matter. I CANNOT TAKE THIS PLACE SERIOUS. I have reported them to the BBB 2x's. More
Disappointed but Tree is awesome The Finance Manager "missed" or missed an instance on the paperwork that could have cost us $2,000; they let us take the car even though we hadn't bee The Finance Manager "missed" or missed an instance on the paperwork that could have cost us $2,000; they let us take the car even though we hadn't been approved yet for the loan; because we had "bought" the car early April and they hadn't changed anything, our registration was up much sooner AND the tag office stated the registration was with the early April "purchase," not the late April actual purchase so they couldn't do anything. However, Tree was awesome. Awesome salesman working at an okay place. More
Honestly The best dealership ever, Andy was very helpful, friendly, honest and courteous. They have really good prices and nice vehicles. I am going back defi The best dealership ever, Andy was very helpful, friendly, honest and courteous. They have really good prices and nice vehicles. I am going back definitely. More
Great, honest saleman I had a great experience working with Oscar during my car purchase. Oscar was very patient, attentive, and knowledgeable about the cars I inquired abo I had a great experience working with Oscar during my car purchase. Oscar was very patient, attentive, and knowledgeable about the cars I inquired about. I would definitely recommend ALM and Oscar to all my family and friends. Thanks Oscar! More
10/10 would recommend My experience with Andy was amazing. I knew exactly what type of car I wanted going into the dealership, and my past experience with other dealerships My experience with Andy was amazing. I knew exactly what type of car I wanted going into the dealership, and my past experience with other dealerships that same weekend didn't even begin to compare. Andy was so patient with me as I had him running keys for various cars back and forth, even when it was raining all weekend. He's a wonderful person to work through this typically very stressful decision and buying process, and I appreciate what a kind approach he took. He had just gotten back from being away for 3 weeks, and he didn't miss a beat the entire time. I would highly recommend working with Andy when you go to ALM Kennesaw because he is such a gentleman and just an all around great person. More
Excellent to work with This is the 2nd time I have worked with ALM-Kennesaw. They were great the 1st time around, not pushy, very helpful, and educated my Wife and I on a c This is the 2nd time I have worked with ALM-Kennesaw. They were great the 1st time around, not pushy, very helpful, and educated my Wife and I on a couple of cars we were looking at to narrow it down to the one. I worked with Oscar Bryant this time around and he was just as wonderful. He knew so much about the Acura we were looking at. He pointed features out, educated how the tech & gadgets worked, and taught us a lot during the test-drive. Again, he was not pushy at all, so easy to work with, and we settled on a fair price for both of us on the purchase of my new Acura. Overall Oscar and ALM-Kennesaw was a pleasure to work with. Very helpful, fun, and went above and beyond. More
Oscar provided 5 Star device for F150 in Austin! Oscar helped me purchase a F 150 sight unseen for our 18 Who just graduated from Marine Military Academy. The process was easy and Oscar communicated Oscar helped me purchase a F 150 sight unseen for our 18 Who just graduated from Marine Military Academy. The process was easy and Oscar communicated offer, clearly and generally made the process very positive. Thanks! More
A Bumpy Process, but Jim was AMAZING! I bought a used Chevy Sonic at ALM Kennesaw. It caught my eye initially because it had a very fair market price and is in good condition. My experienc I bought a used Chevy Sonic at ALM Kennesaw. It caught my eye initially because it had a very fair market price and is in good condition. My experience with the salesman, Jim Scarborough, was absolutely outstanding from start to finish. He was friendly, honest, and informative. I'll start with the few criticisms: The bumps started when they seem to have lost part of my paperwork. I only complain about this to a small extent though, because it enabled me to resign without the extended warranty, which I got talked into the first time around. There was also a small issue with the skirting around the front of the car when it was initially delivered to me, which required it to be taken back to Kennesaw and then delivered a second time. However, on the positive end--they took care of the repairs and replacement of two parts entirely. Jim made sure to call and contact me almost every day so I would know what was going on. He also personally took care of each issue I encountered, including being the one to personally deliver the car twice. Though it wasn't a perfect experience, I would work with Jim again any day. He helped make the often frustrating car-buying experience much much more smooth. More
A great visit Plenty of cars in stock from which to choose. Treated like respect by a true gentleman named Andy Overall, a great experience. Would visit again. Plenty of cars in stock from which to choose. Treated like respect by a true gentleman named Andy Overall, a great experience. Would visit again. More