ALM Kennesaw

A Bumpy Process, but Jim was AMAZING! I bought a used Chevy Sonic at ALM Kennesaw. It caught my eye initially because it had a very fair market price and is in good condition. My experienc I bought a used Chevy Sonic at ALM Kennesaw. It caught my eye initially because it had a very fair market price and is in good condition. My experience with the salesman, Jim Scarborough, was absolutely outstanding from start to finish. He was friendly, honest, and informative. I'll start with the few criticisms: The bumps started when they seem to have lost part of my paperwork. I only complain about this to a small extent though, because it enabled me to resign without the extended warranty, which I got talked into the first time around. There was also a small issue with the skirting around the front of the car when it was initially delivered to me, which required it to be taken back to Kennesaw and then delivered a second time. However, on the positive end--they took care of the repairs and replacement of two parts entirely. Jim made sure to call and contact me almost every day so I would know what was going on. He also personally took care of each issue I encountered, including being the one to personally deliver the car twice. Though it wasn't a perfect experience, I would work with Jim again any day. He helped make the often frustrating car-buying experience much much more smooth. More

A great visit Plenty of cars in stock from which to choose. Treated like respect by a true gentleman named Andy Overall, a great experience. Would visit again. Plenty of cars in stock from which to choose. Treated like respect by a true gentleman named Andy Overall, a great experience. Would visit again. More

Disappointed I was very let down with ALM. I paid cash for the full price of my Dodge Ram 2016 Rebel. My salesman gave me the vehicle on EMPTY and it was not det I was very let down with ALM. I paid cash for the full price of my Dodge Ram 2016 Rebel. My salesman gave me the vehicle on EMPTY and it was not detailed. I called when I was on the way there and he told me he was getting my truck detailed and was about to fill up the tank. I expected a quality experience since I paid straight out and it's LUXERY MOTORS. No gas, no detail, no 2nd key, no manual, no mats.....No reason to return or recommend this place. Almost regretting it. More

What a Great Customer Service experience with Mr.DeAndre O. I wanted a Suv and I spoke with Mr.DeAndre he found the right one for me I bought it I'm one satisfied customer. I wanted a Suv and I spoke with Mr.DeAndre he found the right one for me I bought it I'm one satisfied customer. More

Chevy High Country Have bought over a half dozen cars and Oscar was by far the best experience I’ve had buying a vehicle, very professional and friendly no hassle at all Have bought over a half dozen cars and Oscar was by far the best experience I’ve had buying a vehicle, very professional and friendly no hassle at all! Would recommend to anyone. More

HAPPY CUSTOMER My husband and I were looking for a particular vehicle and we found one online at ALM Kennesaw. We drove from Alabama on 5/12 to find out the car was My husband and I were looking for a particular vehicle and we found one online at ALM Kennesaw. We drove from Alabama on 5/12 to find out the car wasn't there. We were about to leave and our lovely salesman, Jon Knuedson, asked us back inside to search their other lots. He noticed that the car was still in the system so he went out in the summer heat and hit the panic button until he found the car. We are now owners of a GLK 350. Thank you so much for you determination. We would definitely consider future business with you guys. We really appreciate you. BEST SALESMAN EVER, Jon Knuedson More

Love my BMW!! Oscar Bryant is the best! He helped our son locate his first car an Infiniti Q50! When the time came for me (mom) to get a new ride I called Oscar and Oscar Bryant is the best! He helped our son locate his first car an Infiniti Q50! When the time came for me (mom) to get a new ride I called Oscar and he located me a fabulous BMW! I’m so pleased and love my 5 Series! Oscar went above and beyond to make sure my vehicle was serviced before delivery, he even came in on his day off to help me close the deal! Just phenomenal customer service! If you’re looking for a vehicle call Oscar!! More

Polite service and very flexible with negotiations Alex and I were needing a new truck and came to ALM for a look at trucks, preferably a GMC but ended up with a Chevrolet. The customer service was gre Alex and I were needing a new truck and came to ALM for a look at trucks, preferably a GMC but ended up with a Chevrolet. The customer service was great and will definitely recommend to others More

Professional and Courteous We were greeted with a hand shake and smile by a sales consultant who is referred to as "TREE". From our online research we knew the vehicle we wante We were greeted with a hand shake and smile by a sales consultant who is referred to as "TREE". From our online research we knew the vehicle we wanted to see and he got busy right away trying to work it out for us. At no time did "TREE" make us feel the normal pains and pressure of dealing with typical sales staff. He never pushed or try to sway us to something else. He came back from the sales desk with the first offer. Normally this process can be a long drawn out back and forth process. But we discussed it and he came back the 2nd time with an offer that worked for us and was what we were asking for. We would recommend this dealership and we would definitely recommend asking for DeAndre "TREE" Ogletree when you call or arrive. More

Buyer beware Recently purchased a vehicle from ALM Kennessaw. Dealership does not stand behind their word. Sales Manager needs customer service training. I will ne Recently purchased a vehicle from ALM Kennessaw. Dealership does not stand behind their word. Sales Manager needs customer service training. I will never purchase from this dealership again More