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ALM Kennesaw
Kennesaw, GA
932 Reviews
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May 13, 2016
Good People Make the Best Salespeople I'd driven the same car since I was 16 (I'm 25) - an old model Tahoe, which I loved. Then I got in a fender bender. Because the car was old, had 200,0 I'd driven the same car since I was 16 (I'm 25) - an old model Tahoe, which I loved. Then I got in a fender bender. Because the car was old, had 200,000+ miles and some other body damage, insurance totaled it. So I'm driving around in this crappy little Fiat rental, and suddenly I have a very small window to find a new car. I wanted something with low milage, AWD/4WD for off-road, but with good mpg (I live in Virginia Highlands & work in downtown Atlanta). Subaru's basically the only make for it. So I decided on a 2012-2014 Crosstrek with 30k miles. I researched and found several in the area. The lowest price point by far was at Atlanta Luxury Motors in Kennesaw, so low in fact, I was sure there was a catch. I called to schedule a drive for a 2013 Crosstrek. Randomly, a man called Oscar answered there. I can't describe how fortuitous this was. Oscar Bryant is not just a good salesman (which he is). He is good people. This was my first time buying a car, ever. I was nervous, skeptical, steeling myself for a tough experience. TV has created the trope of the used car salesman as the epitome of sleaze. Oscar defies this. In short, there was no catch. Even my dad, who helped me through the process, and who is a hard case when it comes to salesman (he's been a salesman himself for 40+ years) was pleased and even impressed (I don't say that lightly) with the process. Genuine 5 stars across the board. Seriously, a pleasure to buy a car up at ALM Kennesaw, and if you call, ask for Oscar. More
by stargel
Employees Worked With
Oscar Bryant
May 13, 2016
Great Experience with ALM Excellent selection and no hassle, considerate service is hard to beat. If you are looking for a premium used vehicle ALM is the place for you. Excellent selection and no hassle, considerate service is hard to beat. If you are looking for a premium used vehicle ALM is the place for you. More
by SPcarguy
Employees Worked With
Oscar Bryant
May 12, 2016
Will never visit there again Went in to look at a truck. Inventory is nice. Liked the truck I test drove and was ready to buy. I had a preapproval from my credit union at an ok ra Went in to look at a truck. Inventory is nice. Liked the truck I test drove and was ready to buy. I had a preapproval from my credit union at an ok rate. They asked if They could get me a better rate, would i be willing to finance through them. I said i'd hear what they had to say. They cine back 20 minutes later to tell me that my credit was bad, but was able to "convince" their bank to finance at a rate 3pts higher than what I was slready approved for. Keep in mind, i was approved by the credit union for $25k. Didn't want to soend more than that. At the same time, I was approved for $175k home loan. And my credit was bad? After being surrounded with papers shoved in my face and being told to hurry and sign, I shut it down and told them i'd be back in an hour. They called 5 times dropping the monthly payment. I went to credit union and they figured with my down payment, the monthly payment offered, and the 9.9% interest rate(remember mine was at 6.99%) I would've been making payments for 10yrs! The last straw was, after deciding to put a little more down payment and go through the credit union as I planned I got one more ohone call. I was two minutes away and was ready to purchase. The salesman called and sounded angry, said he "thought I was there to buy a truck", and "he was trying to make a living" in a very rude manner. I turned around right there. Since then I've received FOUR notices in the mail from different financial institutions stating they ran my credit from ALM. They never informed me it would be run that many times. Maybe that's what you get if you don't buy there. Repeated hits on your credit. All thst said, there IS a nice selection of reasonably priced vehicles. But DO NOT FINANCE THRIUGH THEM!! Pay outright or get a loan through your own bank. And DO NOT let them try and "offer" a better deal. Whatever your bank tells you will be your best bet. If they still had that truck and knocked $10k off the sticker price, i'd still never buy snything from them..... More
by TeePee
Employees Worked With
Russell Mullins
May 11, 2016
Awesome Customer Focus Anthony Primavera was so great to work with. We had spoken on the phone a few days before and I knew if I went in, I wanted to deal with him. He was Anthony Primavera was so great to work with. We had spoken on the phone a few days before and I knew if I went in, I wanted to deal with him. He was super patient and has a no-pressure approach. We looked at a couple different cars. We decided on the Lexus, and I could not be happier. The whole ALM team was great. Financing was very straightforward, and Mark Burton was super nice with all the paperwork. I will definitely go back to ALM for future purchases. Their focus on the customer is fantastic. Tonya H. More
by Tonya H.
Employees Worked With
Mark Burton, Anthony Primavera
May 09, 2016
GREAT EXPERIENCE Mr. Moon made my experience a great one! I haven't purchased a car in over an decade. He's a very genuine individual who provided me with great custom Mr. Moon made my experience a great one! I haven't purchased a car in over an decade. He's a very genuine individual who provided me with great customer service and made my experience a great one! If you're looking for a new or used vehicle he's the one to see! More
by Alecia M
Employees Worked With
Russell Mullins
May 09, 2016
Awesome experience with Oscar Bryant We found 2013 TOYOTA VENZA Limited on ALM Kennesaw's website and decided to visit them for a test drive. Oscar Bryant greeted us and I must say from We found 2013 TOYOTA VENZA Limited on ALM Kennesaw's website and decided to visit them for a test drive. Oscar Bryant greeted us and I must say from there on this was the most pleasant experience of purchasing a vehicle. He took us straight to VENZA and during the test drive he answered all the questions we had about this car and other models. He is very knowledgeable. The purchasing process was very easy and smooth with him and other great staff. Oscar was very caring, honest and efficient throughout the process and we appreciate his excellent customer service! More
by Rie S.
Employees Worked With
Oscar Bryant
May 06, 2016
Fast & Easy Russell made the deal happen. I got what i wanted, at the price i wanted, and the process was simple and quick. Satisfied so far! Russell made the deal happen. I got what i wanted, at the price i wanted, and the process was simple and quick. Satisfied so far! More
by Jason Smelley
Employees Worked With
Russell Mullins
May 02, 2016
2011 Chevy Camaro - No Pressure - Easy to deal I'm not a big fan of purchasing vehicles especially when the salespeople are pushy and try to sneak hidden costs in the final paperwork. This was not I'm not a big fan of purchasing vehicles especially when the salespeople are pushy and try to sneak hidden costs in the final paperwork. This was not the case with ALM or at least my salesperson. I dealt with Russell "Moon" Mullins and there was no pressure. We came to a quick agreement on price and there were no hidden costs other than a typical dealer fee. He reduced the overall price to partially compensate. More
by Bigbird2000
Employees Worked With
Russell Mullins
May 01, 2016
Fun and pleasant Everyone was friendly and made me feel right at home. Anthony was great! He wanted me to be happy. I would recommend my family and friends to go there Everyone was friendly and made me feel right at home. Anthony was great! He wanted me to be happy. I would recommend my family and friends to go there. More
by Lauravail
Employees Worked With
Anthony Primavera
April 30, 2016
Anthony @ ALM Kennesaw gives car dealerships a good name Anthony Primavera is first and foremost a genuine, honest, and customer-service oriented salesperson who I recommend to any one looking for a new vehi Anthony Primavera is first and foremost a genuine, honest, and customer-service oriented salesperson who I recommend to any one looking for a new vehicle. My wife and I visited ALM Kennesaw to test drive an SUV that we researched well in advance for and could not find in other locations. The vehicle drove well enough but a spotty Carfax record left us with some concerns regarding long term reliability. It was a hard to find car that we really wanted so we were emotionally conflicted due to the concerns. Rather than sell us on this car, which he easily could have, Anthony refused on the grounds that we wouldn't be 100% satisfied, which he was right about. Long story short, Anthony very patiently (on a hot Georgia day) found us another make and model that met all of our needs, was a newer model with more features, had less miles, came with a spotless Carfax record, and at a price that would not be matched. For the car we got, Anthony and his manager definitely had to do some gymnastics to meet our original budget and I am thankful to both of them for what they did to make us happy. In hindsight, working with Anthony Primavera and ALM Kennesaw didn't feel like I was at a used car dealership. It felt more like I was working with customer service reps for a product or service that I was already paying for. Good for them for giving used car dealerships a good name. These guys really did do an outstanding job and we will definitely return to Anthony Primavera for future purchases. More
by SamL
Employees Worked With
Anthony Primavera
