ALM Kennesaw

Great Customer Service Russell was a great salesman and was very helpful in getting me the car I wanted. He answered all of the questions I had and was willing to do whatev Russell was a great salesman and was very helpful in getting me the car I wanted. He answered all of the questions I had and was willing to do whatever he needed to make sure I got the car. More

Great Service Sergio was my sales person. He was very respectful of my needs and made this process as smooth as possible. I feel that I got the most for my money, a Sergio was my sales person. He was very respectful of my needs and made this process as smooth as possible. I feel that I got the most for my money, and I will definitely refer friends and family to ALM Kennesaw to work with Sergio and the team that works with him. More

Drove a long way and it was worth it I found the truck I liked online and called ALM for more information. Oscar answered the phone and answered all my questions (he even went outside whe I found the truck I liked online and called ALM for more information. Oscar answered the phone and answered all my questions (he even went outside when I asked if there was any rust under the truck). After talking to Oscar I felt like this was the truck for me. My wife and I made the 8 hour drive from St. Petersburg FL to Kennesaw GA. I was in constant contact with Oscar the whole time either through text or telephone ( which was good because of Atlanta traffic). When we arrived there, Oscar had the truck set aside for us so that no one else would be able to try to purchase it. After a test drive I was sold. The great communication, great price ( I could not find the same truck in Florida), and overall great experience is why I give ALM and especially Oscar 5 stars. I would definitely recommend this dealership to others when making their next car or truck purchase. Thanks again More

My Experience I'm very happy with the salesman that attended to me , very cautious and helpful in getting my car. The loan process was easy and he made my down paym I'm very happy with the salesman that attended to me , very cautious and helpful in getting my car. The loan process was easy and he made my down payment work for me. More

Wonderful Experience We stopped in to see a Lexus RX300 that had just arrived. We saw it from the website. It was just being detailed as we got there so we waited to test We stopped in to see a Lexus RX300 that had just arrived. We saw it from the website. It was just being detailed as we got there so we waited to test drive it. Mr Russell was the sales associate that waited on us. He was very pleasant to work with. After driving the car we were happy to purchase it. We didn't even test drive anything else. We were not pressured into driving or looking at a car that was out of our price range by Mr. Russell. He was excellent to work with, which made our experience that much more pleasent. More

Branson "MO' Burge = AWESOME! It all started with a phone conversation with Branson "MO" Burge. He was friendly from the first phone conversation we had. We saw a vehicle that we l It all started with a phone conversation with Branson "MO" Burge. He was friendly from the first phone conversation we had. We saw a vehicle that we liked online and we had to drive about two hours to get to the dealership but that turned into a four hour ride due to accidents and traffic. Hal and Mo made sure that we were ok on the way to the dealership and checked on us from time to time. This is not behavior from your average dealership because "ALM" is NOT your average dealership! These guys are AWESOME! Mo took GREAT care of us when we finally arrived that evening. We couldn't make up our mind on what decision to make and Mo was so patient with us and he stayed late just to make sure we were satisfied with our purchase. Thanks "Mel" for being so Great and staying with us also! We really appreciate it! " Mo" made us feel right at home with his friendly personality and excellent level of professionalism. This guy is by far the BEST Dealership Representative we have EVER met! Thanks "Mo" for being so perfect and giving us a great experience at ALM. I would recommend anyone who is interested in purchasing a vehicle to "Mo" because I know that they would be in good hands. Mo I wish there was a special reward of recognition to give you for being so awesome. You truly made us happy and we appreciate all of the hard work and dedication you put into making a difference in the lives of others. Thanks again. More

Friendly & Not Pushy We easily could've purchased at the other dealerships we visited for this exact vehicle, but these guys (Sergio & Ray) were pleasant to work with! Not We easily could've purchased at the other dealerships we visited for this exact vehicle, but these guys (Sergio & Ray) were pleasant to work with! Not at all pushy. All were smiles when we came to the dealership, all 3 times. When the deal was finalized, the person who handled the paperwork process at the end was rushing us out of there. As I was looking through the papers we signed, he pulled out his car keys placed them on his desk, shut down his computer all while we were still in his office. While, we know it was late and "closing" time, the customer experience could have ended a little better. Overall I would recommend this ALM location! More

AWESOME CUSTOMER SERVICE! I was shopping online within car gurus for a Range Rover sport - the dealerships contacted my email without a follow up - but when Sergio Lopes called I was shopping online within car gurus for a Range Rover sport - the dealerships contacted my email without a follow up - but when Sergio Lopes called from ALM I knew he meant business! Although car gurus had no pictures of the vehicle, Sergio took time to take pictures and sent them to me - he then followed up to see how best he could assit me since I wanted to finance. He invited me over and in less than 2 hours I was driving out of the lot with my Range Rover sport!! Thanks Sergio - keep it up and I'm sure you might become the best at what you do! From a very satisfied customer - Reggie Erawoc More

Great Experience I knew what car I wanted but had not had the opportunity to drive one as I could not find one for sale in SC. ALM had 3 on their lot in Kennesaw, I I knew what car I wanted but had not had the opportunity to drive one as I could not find one for sale in SC. ALM had 3 on their lot in Kennesaw, I called and talked to Branson Burge better known as "Mo". He was very helpful and friendly but not pushy at all. He told us if we didn't like one of the 3 cars he had, he could pull one from 4 other lots. So, it made sense to drive 2 hours to purchase my car because I would have choices. To make a long story short...we enjoyed our experience very much! More

Excellent experience I actually didn't get to rate the friendliness in my last post and that deserves a 10 star!! Sergio was very friendly and he went above and beyond to I actually didn't get to rate the friendliness in my last post and that deserves a 10 star!! Sergio was very friendly and he went above and beyond to make sure we were satisfied and he did it with a smile and humor! Great guy!! If anyone is in the kennesaw area go check it out! More