ALM Kennesaw

TERRIBLE customer service!!! My husband and I spoke with an Ernesto who was I believe some type of manager. I could tell by the way he was so disinterested in listening to us in regards to purchasing a vehi an Ernesto who was I believe some type of manager. I could tell by the way he was so disinterested in listening to us in regards to purchasing a vehicle that this place was already probably going to be a big disappointment. He advised very flippantly to just fill out the application and I will get back to you. The next day I heard back from a Caleb who I guess he pawned us off on. He advised he would crunch some numbers and call us back. We never heard back from him not even to say hey we can’t do business with you and here is why and can we try other options nothing. I then called Carmax and got the utmost in customer service and have bought the vehicle I wanted through them. They were AMAZING and Matt at Carmax in Kennesaw is wonderful!!!!! NEVER would recommend ALM to my worst enemy. More

Miranda went above and beyond to be able to give me my car. After trouble with the paperwork and my dads license expiring she continued to do everything in her power to make it work. Couldn’t have had a b car. After trouble with the paperwork and my dads license expiring she continued to do everything in her power to make it work. Couldn’t have had a better experience. More

Andy was great. I told him what I wanted and he responded. Excellent service I would definitely recommend not only this dealership, but also my sales representative responded. Excellent service I would definitely recommend not only this dealership, but also my sales representative More

This dealership help when with everything picking the best car for me helping me with insurance taken the steps to even drive me to insurance places for insurance I am very please and grateful for this d best car for me helping me with insurance taken the steps to even drive me to insurance places for insurance I am very please and grateful for this dealership good job More

Alm Did Great Job With Me And My New Car . Could ask for service. Andy was great and very helpful... would recommend in the future. service. Andy was great and very helpful... would recommend in the future. More

Andy was the best car salesman I’ve ever dealt with and his coworkers were extremely courteous. I enjoyed this experience at Atlanta Luxury Motors! his coworkers were extremely courteous. I enjoyed this experience at Atlanta Luxury Motors! More

Andy was my salesman. He was great from start to finish. Ask for Andy and you won’t be disappointed. He is fair and honest. Ask for Andy and you won’t be disappointed. He is fair and honest. More

Andy was an absolute pleasure to work with! He made my car buying process quick and uncomplicated. He was attentive to my wants and budget, and answered all of my questions to assure I was 100% confident car buying process quick and uncomplicated. He was attentive to my wants and budget, and answered all of my questions to assure I was 100% confident in my purchase. I would recommend Andy to all.of my car buying friends. Excellent and honest customer service! Thank you, Andy! More

Warning - if you want gross incompetence and shady behavior the is the dealer for you. I bought a car here in April and it has been a joke. I knew which car I wanted, the salesperson went to bring it behavior the is the dealer for you. I bought a car here in April and it has been a joke. I knew which car I wanted, the salesperson went to bring it around but the battery was dead. It had obviously been sitting in the lot unattended for weeks without even being started. They got it jump started and I headed home. I traveled 6 miles to my house and when I turned off the engine the battery was dead again. The next day I had to have it towed back to them which cost me $109. There was only one key fob so they agreed to supply a 2nd one. They gave me the phone number of their key fob guy but he informed me that he was not skilled enough to replicate this fob. I ended up spending $741 at the manufacturer. I got my license plate from Georgia and it did not fit in this car. The reason was ALM failed to divulge that there were missing brackets which they concealed by drilling holes in the dealer plate, this cost me another $100. Finally I got my title in the mail and the VIN # is wrong. This could possibly be an error at the DMV but I'm putting my money on the dealer that can't be trusted with putting air in a tire. More

great experience !!! Amazing experience.. i came by to look at a 4runner toyota they had for sale , MANUEL helped me out and showed me the vehicle , he was very helpful , Amazing experience.. i came by to look at a 4runner toyota they had for sale , MANUEL helped me out and showed me the vehicle , he was very helpful , he's the best . I would definitely recommend this place .... Ask for MANUEL Ramirez !!!! More