ALM Kia South

Excellent customer service!! Emmanuel was our salesman and he was so attentive and listened to exactly what I wanted. He went above and beyond to update us on the process and got us a fantastic deal on a and he was so attentive and listened to exactly what I wanted. He went above and beyond to update us on the process and got us a fantastic deal on a car! More

Kim in the service department was fantastic. She was very professional and a wonderful example of customer service. She deserves great credit for her professionalism. professional and a wonderful example of customer service. She deserves great credit for her professionalism. More

Sales agent was awesomeNo complaints. I was Already preapproved from capital One before arrival at the dealership. I totally dislike the finance department sending to several lenders. Upon arrival I m preapproved from capital One before arrival at the dealership. I totally dislike the finance department sending to several lenders. Upon arrival I made it TOTALLY clear that I did not want my credit ran to a lot of different banks. Without even getting my approval to send my credit out other finance companies. I found out when I received a notices on my phone. That was totally disrespectful to me. I ended up purchasing a vehicle but still have to deal with all the inquiries that was not my approved by me on my credit. More

After expressing interest in test driving a vehicle I receive a text message from the internet sales manager at 7:29am on Sunday morning asking what time I could be there. Although a ridiculously early t receive a text message from the internet sales manager at 7:29am on Sunday morning asking what time I could be there. Although a ridiculously early text I told her 2p and asked her to confirm the vehicle was still available. She confirmed. At 11a I get another text from a sales person. I call him back and one again confirm I’ll be there. I get there and the car isn’t available. Sales person wasn’t even apologetic that I wasted my time driving from an hour away. The dealership is a joke and I will never purchase from them. More

Marcus was amazing. He made you feel comfortable with the process and was always willing to answer questions. He was not pushy or aggressive. Would definitely buy from him again. process and was always willing to answer questions. He was not pushy or aggressive. Would definitely buy from him again. More

Not many people wearing masking and the area is small, coffee empty, people walking in and out with no mask, I didn’t feel safe coffee empty, people walking in and out with no mask, I didn’t feel safe More

The building is super clean. Friendly staff. Dennis Neblett was very helpful, professional and knowledgeable. I would recommend him and this kia location in the future. Thanks! Neblett was very helpful, professional and knowledgeable. I would recommend him and this kia location in the future. Thanks! More

My sale associate was very knowledgeable of the vehicle I was interested in purchasing. The experience was pressure free and I took as much time as I needed to decide if the vehicle I had chosen was right fo was interested in purchasing. The experience was pressure free and I took as much time as I needed to decide if the vehicle I had chosen was right for me. More

Poor customer service between sales and finance. Wasn’t treated as a valued customer especially by Brad Benjamin in Finance. Bc of them never again. treated as a valued customer especially by Brad Benjamin in Finance. Bc of them never again. More

It has been two week and they have yet to make good on their I Owe You to me for a cracked windshield, front brakes and control arms. I was giving a 2-3 day window on the windshield and 2 week window on a their I Owe You to me for a cracked windshield, front brakes and control arms. I was giving a 2-3 day window on the windshield and 2 week window on a check for brakes and control arms. More