ALM Kia South

I’m so thankful to have found this dealership with exactly what I wanted. I couldn’t be happier with how I was treated and the process with getting my new car! Thanks for making my car buying experien exactly what I wanted. I couldn’t be happier with how I was treated and the process with getting my new car! Thanks for making my car buying experience stress free More

Worst car buying experience, ever. Lazy salesman, a financial department who are always ‘in a meeting’, and all around poor customer service. I paid $20,000 cash for a vehicle and was treated like I in financial department who are always ‘in a meeting’, and all around poor customer service. I paid $20,000 cash for a vehicle and was treated like I inconvenienced them. More

Arrived for my appointment on time, but there was a long line of cars-a 20 min wait to get checked in. However, the service tech who checked me out did a wonderful job. line of cars-a 20 min wait to get checked in. However, the service tech who checked me out did a wonderful job. More

Tyrone & Juwon were more than helpful with helping me make my first car purchase! They helped make this a smooth & easy process. I would definitely 10/10 recommend. make my first car purchase! They helped make this a smooth & easy process. I would definitely 10/10 recommend. More

I took in my KIA Forte because my brake lights stopped working properly. I received quick and fast service. The service was great and priced well. working properly. I received quick and fast service. The service was great and priced well. More

Had a very good experience and got a great deal. Dennis wasn’t pushy and definitely cared more about our satisfaction than just getting the sale. Would definitely recommend him to any one who doesn’t want wasn’t pushy and definitely cared more about our satisfaction than just getting the sale. Would definitely recommend him to any one who doesn’t want to deal with the typical salesman! More

I consider anybody to alm I have sent a lot of people there because of their customer service I think Mike's the best worker y'all got back in the service area it used to be Tyrone and Damian but they no there because of their customer service I think Mike's the best worker y'all got back in the service area it used to be Tyrone and Damian but they no longer work there and Jason he no longer work there either but alm is the best for anyone More

Overall experience was good. Everyone appeared very helpful. Sales managers, Sales rep and Finance person appeared to be very knowledgeable. It was a good experience. helpful. Sales managers, Sales rep and Finance person appeared to be very knowledgeable. It was a good experience. More

Service To Dream For The dealership's service department demonstrated a level of professionalism that I can only describe as "Awesome." The level of attention and care f The dealership's service department demonstrated a level of professionalism that I can only describe as "Awesome." The level of attention and care for the customer were nothing short of excellent. The service manager (MIKE) should be given recognition for his effort to satisfy the customer at all cost. Especially, since the vehicle was not purchased at this particular location. This just confirms ALM's commitment to excellence and their quality effort in hiring managers that represent their brand. More

Fine Sale - Like Pulling Teeth After It was an unremarkable process. Thought they might work for me, but after a couple views, not so much. They stopped looking and decided I would sett It was an unremarkable process. Thought they might work for me, but after a couple views, not so much. They stopped looking and decided I would settle for what that had. That was fine, but not going the extra mile at all. That's when the dissatifaction began. The sale took a long time on a Sunday night and my sales guy couldn't find the second key that night. He said he would find first thing Monday and overnight. Ah- that's where the non-communication and wrong information began. I got four different stories and extra phone time and an extra trip and still 2 WEEKS LATER- no one seemed to know where that key that I should have received at close was. It took 2 CALLS to KIA Corporate to get any help. I think I might actually get this solved- 3 WEEKS AFTER CLOSE. But I still have to drive the dealer AND WAIT AN HOUR for something should have been given to me at the close. I can't EVEN imagine what would happen if is was a big problem. This was minor and the responsive was abhorent. Oh- and they threw in free oil changes for the key. I really never want to go to this dealer again, so .... how is that to my benefit. Buyer Beware More