ALM Kia South

Brought my very FIRST brand new truck here and all I can say is it was definitely an EXPERIENCE... Slick Rick was my salesman. Thanks again ALM say is it was definitely an EXPERIENCE... Slick Rick was my salesman. Thanks again ALM More

Dennis was great and got me a good deal. He was very knowledgeable and took great care of me. He had the answers for my questions. knowledgeable and took great care of me. He had the answers for my questions. More

The only highlight to our experience at the dealership was the salesman, Keneil. He was very motivated and enthusiastic, however he was new and still learning. The dealership does not indicate that their was the salesman, Keneil. He was very motivated and enthusiastic, however he was new and still learning. The dealership does not indicate that their prices are firm, however we were able to negotiate a slightly lower price than what the car was listed for. There is a disconnect between the sales and finance department. It took over two hours after the price of our car was agreed on to see the finance personnel. I had already secured financing and then the finance rep attempted to strong arm me into taking the dealership’s finance offer without attempting to research a better rate through their banks. Once we finally completed the financing, we asked for some spots on the car to be buffed out before taking delivery. When we looked at the car it had maybe been wiped down with some tire shine applied to the tires (apparently that is the standard for detailing at this dealership). The areas we had identified for buffing had not been touched, the car had not been washed or waxed. When we actually took delivery some of the spots had been buffed out and others had not. Service overall was extremely poor, and I would not recommend this dealership to anyone. We only stayed the course based on the price we paid for the vehicle. More

The car buying experience was pretty smooth. I knew the exact which vehicle I wanted, so it wasn’t a hard sale. My issue came after the fact, when I was informed by a finance manager that the dealership di exact which vehicle I wanted, so it wasn’t a hard sale. My issue came after the fact, when I was informed by a finance manager that the dealership didn’t have any temporary tags on sight. At this point, I had been at the dealership for several hours, but I wasn’t informed of this until after the purchase was complete and paperwork had been signed. I was told to come back the following morning, only to discover tags still weren’t available. The manager who initially asked me to come back seemed rather dismissive and blamed the mishap on a delay in mail. After visiting a second time to no avail, I opted to call before making yet another unsuccessful trip. Each phone call led time to a dead end. No one ever followed up or contacted me as they promised every time. After three days of owning a vehicle that was essentially rendered useless without tags, I made one more trip to the dealership where I was finally able to get everything sorted out. Even then, there was no apology given nor did anyone seem to be remorseful about the mishap itself. There were aspects relating to the customer service experience that could’ve definitely been better. It was clear that everyone was more so willing to give out answers to pacify me, as opposed to actually finding a solution to my problems. More

It's Been A Long Drawn Out Experience No Paper Work...Car Towed 4 Days After Purchase...475 Dollars Paid 2500 Dwn...Still Don't Have Our Vehicle...Got To Drive 2 hrs Dwn And 2 hrs Back... No Paper Work...Car Towed 4 Days After Purchase...475 Dollars Paid 2500 Dwn...Still Don't Have Our Vehicle...Got To Drive 2 hrs Dwn And 2 hrs Back...Wife Is A little Under The Weather...And Traffic Is xxxx...Not A Good Experience For Us At All More

Exceptional VIP Service! The Experience I received was nothing short of amazing! I truly am thankful that I decided to give ALM an opportunity to serve me in the new car buyin The Experience I received was nothing short of amazing! I truly am thankful that I decided to give ALM an opportunity to serve me in the new car buying process. More

Dennis excelled in helping us with our car buying needs. He went above and beyond the call of duty for us, and we would like to say we APPRECIATE EVERYTHING!! I definitely recommend DENNIS NEBLITT for two s He went above and beyond the call of duty for us, and we would like to say we APPRECIATE EVERYTHING!! I definitely recommend DENNIS NEBLITT for two simple reasons, professional and customer service @ its best. This young man comes HIGHLY RECOMMENDED! More

Bad customer service also they don’t try to explain nothing they just want you in and out no matter the situation with the car nothing they just want you in and out no matter the situation with the car More

Wonderful place, variety of new cars and I’m glad wit my purchase of my new car. It’s a great car, Thanks you K purchase of my new car. It’s a great car, Thanks you K More

THEY WERE JUST OK, I DID MY RESEARCH BEFORE GOING SO AND I WENT THROUGH MY BANK NOT THEIR,SO THEY WASN'T ANY PROBLEM FOR ME. I WENT THROUGH MY BANK NOT THEIR,SO THEY WASN'T ANY PROBLEM FOR ME. More