ALM Kia South

Awesome Sales person Christopher Gantt and Finance Manager M.D. Floyd. The only thing I didn't care for is the car I bought orginally came with Run flat ties and the car was sold with 2 regular tires Manager M.D. Floyd. The only thing I didn't care for is the car I bought orginally came with Run flat ties and the car was sold with 2 regular tires on the front. More

Had a couple of mishaps at the beginning but overall i think Alm is going to be great. Can't judge the whole barrel by a few bad apples. Great customer service from my salesman Keneil. The crew that was think Alm is going to be great. Can't judge the whole barrel by a few bad apples. Great customer service from my salesman Keneil. The crew that was on when i visited was great and showed great customer service as well and made me feel very welcome. Thank Alm. I will recommend as i have already sent so.someone over. Looking forward to doing business with you guys. More

We worked with Ben who was amazing! He even came In on his day off when our vehicle arrived from an order! Great dealer!!! We will definitely be back for future car deals! his day off when our vehicle arrived from an order! Great dealer!!! We will definitely be back for future car deals! More

Patrick and Tyrone were very accommodating and continually took care of any needs or questions I had. They kept in constant communication to be sure thst my visit was pleasant. continually took care of any needs or questions I had. They kept in constant communication to be sure thst my visit was pleasant. More

Worst car buying experience ever. Was lied to by the salesman and it was an awful experience. Was told there was an extended warranty when it was not. salesman and it was an awful experience. Was told there was an extended warranty when it was not. More

Great customer service from service department especially Hunter. Great way of communicating with customers. However, the rental department was not so pleasant. I was told I was being difficult because I had Hunter. Great way of communicating with customers. However, the rental department was not so pleasant. I was told I was being difficult because I had questions about why were they using Dekalb county taxes instead of Fulton County. He didn't know my answer so he decided I was difficult. I will not rent a car from there anymore. More

Bought the vehicle primarily online. They didnt include SD card for navigation and wont respond to my questions regarding it. I would like to have known the SD card wasnt in the vehicle SD card for navigation and wont respond to my questions regarding it. I would like to have known the SD card wasnt in the vehicle More

Great Service Wes Overton was very helpful with getting my car serviced in a efficient & timely manner. He also assisted me in future service that I will need for Wes Overton was very helpful with getting my car serviced in a efficient & timely manner. He also assisted me in future service that I will need for my car. He was very courteous and personable. More

Very Poor Customer Service = I waiting quite some time for someone to greet & assist me. When a gentleman finally came out of the shop, he had a dry, short, abrasive tone and seemed mad that he had to hel for someone to greet & assist me. When a gentleman finally came out of the shop, he had a dry, short, abrasive tone and seemed mad that he had to help me. While getting a repair quote, he gave me rude interaction, no eye contact and nothing welcoming for me to return there to do the work. Even my small talk and humor didn't change his "mean demeanor". #Negative Energy ~ I received no positive professional interaction. (not a pleasant person to interact with) No greeting at the beginning and nothing when he completed the quote. He did not want to serve me! TBH, I purchased my car @ KIA of Union City years ago and always drive there for my car needs. But I live in Morrow for some time now. So, I thought I'd try this KIA minutes from my home. #Will Never Return To KIA SOUTH. * * IT IS WORTH THE DRIVE TO KEEP GOING TO ALM / KIA UNION CITY; where I am greeted immediately and through out the process staff members smile & greet me. (Love Union City snacks while you wait, walk you to your car and a nice car wash too.) - DO BETTER KIA SOUTH! = This place needs to learn from KIA Union City how to treat customer!!! I had a very Unpleasant Experience. More

Philip was very rude and arrogant from the first approach he didn't allow my husband to come in the office with me. He also put a price on the buyer's order that was very overpriced I had to contact manger f he didn't allow my husband to come in the office with me. He also put a price on the buyer's order that was very overpriced I had to contact manger for the correct price or my bank wasn't going to finance me. After bringing the check and doing the final paperwork there wasn't a Thank you or we appreciate your business not even a have a good. While back in the office another customer even told my husband how bad he was and she had to report him. I think Philip needs to be talked to before he really makes a bad impression on the dealership. More