ALM Kia South

Mr. Henry Wimbly was very helpful, professional and polite. Very satisfied with Mr. Wimbly overall took care of my repairs in a timely manner; I really appreciated him giving me suggestion on keeping my vehicle Very satisfied with Mr. Wimbly overall took care of my repairs in a timely manner; I really appreciated him giving me suggestion on keeping my vehicle to good working condition. I will definitely return for future repairs when needed. More

Great experience!! Rikkie was great with all of my husbands and mine concerns and made the process easy. I was pleased with the overall experience and reco experience!! Rikkie was great with all of my husbands and mine concerns and made the process easy. I was pleased with the overall experience and recommend them. Thankyou More

Better Communication Friendly staff needs better communication for services they add to your purchase a lot of unnecessary add ons and not just add to you contract Friendly staff needs better communication for services they add to your purchase a lot of unnecessary add ons and not just add to you contract More

Great Experience I had a pleasurable experience with this dealership. They were very knowledgeable and resourceful. They listened to my concerns and allowed me take my I had a pleasurable experience with this dealership. They were very knowledgeable and resourceful. They listened to my concerns and allowed me take my time to search. They were not forceful and made sure they met my needs and more. They restored my confidence in car buying. More

First Time Car Buyer This was my first time buying a car and I definitely learned a lot from this experience and will do better next time around. First I found the car I w This was my first time buying a car and I definitely learned a lot from this experience and will do better next time around. First I found the car I wanted on Turecar and reached out to see if it was still available. A few moments later I was contacted and told that the car was still available. The next day I went in to look at the car and when I arrived they said the car wasn't there yet. I was frustrated because it was the car I wanted and the price I wanted and being told that it was there and driving all the way there for it not to be there was very frustrating. Why have a car on your website if you don't have it yet. Then I asked if they had any similar cars (Kia or Hyundai) in that same price range. There was another Kia but it was at one of their sister locations (Newnan) which was told was 10 minutes away but was really 20 minutes away. The car was similar to the one I wanted but the Price was more, when I saw that I told Ben I liked it but wanted to get it for the price of the one I saw online that I wanted. he told me not to worry about it that it wouldn't be a problem. When we got back to the dealership he showed me the price of the car and while they did come down on the price it was still $400 more than the car I originally came to see. Ben then went back to his manager to see if they could come down some more. They both came back and he told me that they couldn't come down anymore because it ended in 77 which means it was at the lowest it could go. Then he said that they had free maintenance for a year that is normally for new car purchases but that they would give it to me since they can't come down on the price. Being frustrated with the whole experience I wasn't thinking and I agreed to the price. But later realized that they lied to me twice. 1. saying that they couldn't lower the price anymore because it ended in 77... They were able to lower the price once because that is not where it started, so they could've lowered it again. 2. Saying that they would give me free maintenance for a year that is normally only for new cars when it is for new and used cars (Which Ben told me when we were at the Newnan dealership). While I do like my car I haven't really been able to enjoy it because I feel like I got played and should've handled the situation better. I know business of selling cars is a grimy one but didn't realize it was that bad until I experienced it first hand. More

Best First Time Experience This was my first time buying a car and it was fast and easy. Rianna was so nice and helpful. I didn't feel rushed or forced into anything. Everyone w This was my first time buying a car and it was fast and easy. Rianna was so nice and helpful. I didn't feel rushed or forced into anything. Everyone was so nice. However, the detailing of my car could have been a whole lot better. The car was used as a rental, the seats were dirty and there was stuff under the seats on the floor. Other than that it was a great experience, thanks ALM Kia South. More

Pround New Owner! Rikkie Vance was great! never felt pressured , he was attentive to my needs and budget. He along with Jesse, and AJ made it happen! Jawon was great Rikkie Vance was great! never felt pressured , he was attentive to my needs and budget. He along with Jesse, and AJ made it happen! Jawon was great as well! helping the technically challenged some extra attention programming and explaining the new car. Overall, Excellent experience! More

Awfull Communication was horrible . No one knew anything - why my car was in for service , what was done , when it was ready . Came back multiple times beca Communication was horrible . No one knew anything - why my car was in for service , what was done , when it was ready . Came back multiple times because things were not done . More

Inconsistent level of service Did not contact me as promised, left with work still needing to be done after service visit. Second poor service experience in as many visits. Did not contact me as promised, left with work still needing to be done after service visit. Second poor service experience in as many visits. More

Great Job ! The work was done very well, I was extremely pleased.I was not expecting the level of workmanship and quality that was experienced, I am very happy wi The work was done very well, I was extremely pleased.I was not expecting the level of workmanship and quality that was experienced, I am very happy with this dealership. More