ALM Kia South

Customer Centered Atmosphere I appreciated the attention and friendly of the sales and service staff at ALM. I would definitely recommend this dealership to others seeking to purc I appreciated the attention and friendly of the sales and service staff at ALM. I would definitely recommend this dealership to others seeking to purchase a new or used vehicle. More

2017 Mercedes Metris Got a great deal on a van for our growing family. The only complaint I have is that it took 3 hours to purchase the vehicle and I paid cash. While eve Got a great deal on a van for our growing family. The only complaint I have is that it took 3 hours to purchase the vehicle and I paid cash. While everyone was friendly, no one seemed in a rush to do anything. More

nice place to buy a vehicle The sales were friendly; and the for sale vehicles are very nice; will consider to buy another one next time. a lot of deals here. The sales were friendly; and the for sale vehicles are very nice; will consider to buy another one next time. a lot of deals here. More

No extra mile I recently purchased a used vehicle. After the sale of the vehicle wrapped up, I headed home and realized that I had left my garage door opener in the I recently purchased a used vehicle. After the sale of the vehicle wrapped up, I headed home and realized that I had left my garage door opener in the vehicle I had traded in. I also realized that my vehicle is equipped with special feature that allows you to program the keys to restrict feature in the car. We realized that the dealership only sent us home with one key and it was not the key that allows us to program the feature. I called multiple times to sales rep and was told he would give me a call back. I never received a return call. I called multiple times asking for a manager, anyone who could help, and was put on hold for 15 minutes or longer. I was on hold so long that they had to come back on the line and put me back on hold. We literally had to hang up and call back each time they put us on hold until someone finally got on the phone to answer our questions. I live an hour away and it is not convenient for me to drive up there or a garage door opener but no one would take the time to call me back to ask if they could mail it. Extremely disappointed in the lack of customer service AFTER the sale is made. They butter you up to get the sale and the pretty much write you off once they’ve made their money. I would NEVER recommend this location to anyone. In fact, I am so upset that I will actively tell others to avoid this location More

Excellent Service Excellent sales experience. Benjamin was awesome and ensured all my requests were met. This was followed up by professional and courteous service post Excellent sales experience. Benjamin was awesome and ensured all my requests were met. This was followed up by professional and courteous service post sales. I highly recommend ALM KIA and will be sharing my positive experience with all my family and friends. More

Best salesman Damien Called ALM 11am. Damien picked up the call. Told him what we wanted. He said he would get cars ready for afternoon. We arrived at 4:30 and signed the Called ALM 11am. Damien picked up the call. Told him what we wanted. He said he would get cars ready for afternoon. We arrived at 4:30 and signed the papers at 6 pm. More

I do not recommend this dealership. They sold me a lemon. The sales rep tried To make us sign papers before test drving our vehicle. They do not process tag and title as they should. I h They sold me a lemon. The sales rep tried To make us sign papers before test drving our vehicle. They do not process tag and title as they should. I had to call and request to speak with corporate and make a visit to the tag office just to get them to do their job. They still failed. The first week of buying my vehicle the check engine light came on. Vehicle had power steering issues but they reassured me the vehicle was inspected front to rear. I asked for their mechanic and he said everything was ok. He did not tell the truth. Why do i have to pay for an o2 sensor ans additional issues with the vehicle if they inspected it? More

purchaser our sales person,Kelvin was very friendly and helpful.I called him in the morning and asked him about the car that i was interested in.He took the car our sales person,Kelvin was very friendly and helpful.I called him in the morning and asked him about the car that i was interested in.He took the car in the service department and it was ready by 3:00 pm More

Bomb.com Jawon Shaw is the Bomb.com! He is very knowledgeable about the cars and all of their features. Jawon Shaw is patient, professional, courteous and a s Jawon Shaw is the Bomb.com! He is very knowledgeable about the cars and all of their features. Jawon Shaw is patient, professional, courteous and a sweet guy. I have to say my experience here at ALM Union City has been Great! From my lovely little Sales Lady, to the other Sales persons, finance and the Sales/Store Manager - Floyd Mayweather (inside joke). Me and my family are pleased😁 More

Kia south in unin city will get you right Jawon Shaw and josh S they help me get the car i want and how to keep it right they are the best. I recommend Alm Kia South Jawon Shaw and josh S they help me get the car i want and how to keep it right they are the best. I recommend Alm Kia South More