ALM Kia South

Key Made Service was quick and painless! I will recommend to all of my associates! Appreciated the comp snacks that were available to the guests. I will come a Service was quick and painless! I will recommend to all of my associates! Appreciated the comp snacks that were available to the guests. I will come again. More

return leased car and purchasednew kia I had no problems getting my new kia. the sales people were very hepful and courteous.it took a little longer to no fault of the salesman. I am very p I had no problems getting my new kia. the sales people were very hepful and courteous.it took a little longer to no fault of the salesman. I am very pleased with my new car More

Super service Customer service was amazing! I felt like an individual and not a number here. Prices were consistent with kbb and car fax was pulled for free. Thanks Customer service was amazing! I felt like an individual and not a number here. Prices were consistent with kbb and car fax was pulled for free. Thanks guys!! More

Everything and everyone was Experience was the best one I ever had buying a cat will tell my family and friends co workers. But also like the fact that your dealer ship had a pl Experience was the best one I ever had buying a cat will tell my family and friends co workers. But also like the fact that your dealer ship had a play area for the children never seen that before More

Awesome I really enjoy my experience with ALM Rosa did a wonderful job in helping me get approved and picking out my car. Jawon was also great getting my c I really enjoy my experience with ALM Rosa did a wonderful job in helping me get approved and picking out my car. Jawon was also great getting my car set up and ready to go. I will recommend them to anybody. More

Amazing salespeople i would definitely recommend ALM south, for car sales, the staff is very friendly and accommodating, the management had us feeling very comfortable an i would definitely recommend ALM south, for car sales, the staff is very friendly and accommodating, the management had us feeling very comfortable and we will recommend this place, More

good service sometime i felt alittle pressure but over all my sale preson was great, thank u vernell jackson and i would come back and shop again. sometime i felt alittle pressure but over all my sale preson was great, thank u vernell jackson and i would come back and shop again. More

Car Buying We were greeted, friendly staff, offered drinks and popcorn. However, I did not see the SUV that I purchased until after everything was signed. I ha We were greeted, friendly staff, offered drinks and popcorn. However, I did not see the SUV that I purchased until after everything was signed. I had to ask for a tank of gas and it wasn't thoroughly cleaned. There was mud on the brake pedal, something sticky on the door latch. More

Disrespectful They told me I needed to put a deposit on a Telluride so no one else will take it. I came down to set it up and then they said I didn’t need to becaus They told me I needed to put a deposit on a Telluride so no one else will take it. I came down to set it up and then they said I didn’t need to because the deal was pretty much done. They took $1000 out of my checking account AFTER the deal was done. I paid cash for my down payment. My wife has cancer and I was buying the car to surprise her for Mother’s Day. I contacted Kia and told them I needed my money back in my account ASAP! Because I had Mother’s Day coming up in and my sin’s Birthday as well. They told me it will be in my account in 3 days. I said that’s not acceptable because I didn’t authorize anyone to take the money and my son’s birthday was in two days. They didn’t do any. 3 days went by and they told me 3 more days. Then again that went by and they said 3 more days. I ended up calling the General Manager and Johnnie Williams called me and said they will take care of me. I told him I needed to be compensated for this mistake “outside of just getting my money back” because it just wasn’t right and I didn’t have any money for my son’s birthday and also on Mother’s Day. I was very frustrated. Johnnie kept saying he’s working something out. Then after a few days he told me “let’s just wait for the money to be deposited first and then we will take care if you”. I thought that was not right because why do we have to wait in order to talk about how I will be compensated. I finally called and texted him once the money was deposited over two weeks later and he has not returned my texts or calls since! So they held me off until the money was returned then went back on their word to compensate me. Meanwhile I wasn’t able to accommodate my sick wife on Mother’s Day nor my son for his 12th birthday. Plus I continued to get lied to the whole time. More