Saumil Bhatt

it wasn’t as good as I thought it would be a lot of this directions a lot of departments not knowing what the next apartment and not very clarity on. What’s the process of doing things at that dealership th directions a lot of departments not knowing what the next apartment and not very clarity on. What’s the process of doing things at that dealership the overall was a good idea and a good communication but they just need better management. More

by Philip.sanders Verified Customer Verified Customer

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This was by far the absolute worst car buying experience. We were told by the manager and the sales rep, they would take care of a damage to the car we purchased. We have gone back to the dealers experience. We were told by the manager and the sales rep, they would take care of a damage to the car we purchased. We have gone back to the dealership three times and the issue has yet to be rectified. Only for the sales rep Chaz to tell us, they will not be repairing the damage. Each trip to the dealership was an hour drive. Time wasted and no resolution. I have left message both for the manager and ALM’s corporate office no one has returned my call in three weeks. Very unethical practices. Do not recommend! More

by jaidan2 Verified Customer Verified Customer

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Communication and promises are very poor. I had to pay for my emission. No refund yet after two weeks. I had to call on various occasions and only got promises. It seem they just wanted to se I had to pay for my emission. No refund yet after two weeks. I had to call on various occasions and only got promises. It seem they just wanted to sell me a car. More

by kk19657 Verified Customer Verified Customer

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Easy straightforward and efficient with the process. I did get a lil overwhelmed due to the internet connection and not being able to pull up my credentials otherwise perfect I did get a lil overwhelmed due to the internet connection and not being able to pull up my credentials otherwise perfect More

by burdettwillie74 Verified Customer Verified Customer

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I had an great experience with ALM Service! I brought my Kia in for service and the team was professional, friendly, and easy to work with from start to finish. They kept me informed, explained I brought my Kia in for service and the team was professional, friendly, and easy to work with from start to finish. They kept me informed, explained everything clearly, and made the process quick and convenient. I really appreciated the customer service and how smoothly everything was handled. More

by twillhide13 Verified Customer Verified Customer

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This dealership has sold me 4 vehicles in the past 3 years! Service and service tech is great years! Service and service tech is great More

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Amazing quality service that will go a long way with loyal customers in the future loyal customers in the future More

by lbierria Verified Customer Verified Customer

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This is a true, similar way of buying a car, an analytical way to get you approved, I'm so glad that I tried it and am pleased with this car dealership. I will do it all over again' analytical way to get you approved, I'm so glad that I tried it and am pleased with this car dealership. I will do it all over again' More

by orrie318@gmail.com Verified Customer Verified Customer

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They took care of my recalls, ordering parts and proactively contacted me to follow up. Work was done quickly. proactively contacted me to follow up. Work was done quickly. More

by anishabose Verified Customer Verified Customer

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I just purchased my new car 2025 Kia K4 and just had my 8k maintenance last Monday. This week pas my a/c on my driver side is blowing hot air. I took it up to the dealership today and they advise they have 8k maintenance last Monday. This week pas my a/c on my driver side is blowing hot air. I took it up to the dealership today and they advise they have to hold my car for 48hrs (I’m fine with that) but I ask for a loaner car cause I’m a working professional they advise no loaner car. Wow! I just purchase my car and yall do not have a loaner car for me for this big inconvenience. I’m very unhappy and now riding around in the heat without my a/c working fully. I’ve asked for a manager and still waiting on a response. Unhappy customer! More

by KORIFACE Verified Customer Verified Customer

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