ALM Kia South

2011 Optima recall service Performed all recall service and recommended past due maintenance. Also repaired loose steering column at no cost. Car was available for pickup at t Performed all recall service and recommended past due maintenance. Also repaired loose steering column at no cost. Car was available for pickup at time promised. More

Great service Great experience. Very fast and friendly! Jawon was the best delivery specialist . He made sure I was very familiar with my car. Sam and Tayon took c Great experience. Very fast and friendly! Jawon was the best delivery specialist . He made sure I was very familiar with my car. Sam and Tayon took care of me and made sure I got the best deal possible. More

Alm Kia South Greg Johnson was the best salesman I have ever bought a car from, and Jawon Shaw the delivery specialist has very great knowledge of cars. Armani in Greg Johnson was the best salesman I have ever bought a car from, and Jawon Shaw the delivery specialist has very great knowledge of cars. Armani in the financing department is also great. More

Family experience I just want to thank everyone at KIA from Nicole my sales rep, Waddell the finance rep, Jawon the delivery specialist to Rod the floor manager!! My e I just want to thank everyone at KIA from Nicole my sales rep, Waddell the finance rep, Jawon the delivery specialist to Rod the floor manager!! My experience was beyond easy and awesome! Felt like dealing with family!!! Thank you all!! More

ALM Kia South for the win! Can you say AWESOME? Kelvin the Sales Consultant was awesome! Tayon the Finance Manager also awesome! and Jawon the Delivery Specialist was absolutely awesome too! I had a Kelvin the Sales Consultant was awesome! Tayon the Finance Manager also awesome! and Jawon the Delivery Specialist was absolutely awesome too! I had a grand experience with ALM Kia South. They each were consummate professionals who offered spectacular service. Each went above and beyond to ensure ALL of my needs were met with my purchase. I got the vehicle I wanted, at the price and monthly payment I wanted, and left with full knowledge of all bells and whistles available thanks to Jawon’s infinite knowledge of my vehicle and genuine patience with me. I highly recommend this team of three, they were great! I was so happy and all smiles when I exited the dealership lot. Get your car and get your LIFE at ALM Kia South! Yes Hunty! More

OUTSTANDING!! If purchasing a car could be fun, this was it! From the initial call to the final signature, ALM South was truly professional. Mr Ben Rieves, Mr. Rodney, Mr. Williams, and Ms. Sabrine were simply o From the initial call to the final signature, ALM South was truly professional. Mr Ben Rieves, Mr. Rodney, Mr. Williams, and Ms. Sabrine were simply outstanding. They delivered real customer service. Car salesman/dealership personnel and dentists are not high on the Christmas gift list. However, ALM South personnel breaks this stereotype. It was a joy to purchase my vehicle. They really exceeded every expectation. The car had only one key fob. They called a locksmith to create another. They provided free beverages. Mr. Williams even went to McDonald's to purchase breakfast. I'm not sure if that's the standard, however, it demonstrated a REAL CARING FOR CUSTOMERS!! I was told by another dealership that they do give you a full tank of gas with the purchase. NOT TRUE HERE. Free gas was gladly provided. JUST AWESOME. ALM South should teach a monthly customer service class. I look forward to purchasing my next vehicle from ALM SOUTH!! More

Good dealership I believe I got a great deal,very easy and painless people to deal with. I would recommend this dealer if you arr looking to buy or lease a new KIA I believe I got a great deal,very easy and painless people to deal with. I would recommend this dealer if you arr looking to buy or lease a new KIA More

Star Customer to an Orphan Child My experience started off ok. I saw the vehicle on-line and went in to see about it. I had to fill out all the paperwork and such BEFORE I got to phys My experience started off ok. I saw the vehicle on-line and went in to see about it. I had to fill out all the paperwork and such BEFORE I got to physically view the vehicle. (Note: No one is reporting water damaged vehicles) It was evening and raining so I looked at it briefly in the large garage and then took it for a spin. It drove great, but I did notice how all windows fogged up when we left the lot for he test drive. Upon returning we thoroughly inspected the vehicle and made notes to the sales girl of any dents, dings, scratches and chipped paint we observed as she took notes and told us not to worry about it that all of these things would be taken care of. The only part of the experience that I appreciated was the financing. The young lady that took care of us was great and did everything in her power to seal the deal. She was very forthcoming with pertinent information and very professional which is much more than I can say for the sales girl. The kicker came once I purchased the vehicle I couldn't get anyone on the phone. This went on for weeks as I tried to get someone to attend to the minor issues with the vehicle. At the end of the day, they did not honor what the sales girl who acted like she didn't know what I was talking about originally said. I was told I was suppose to have a "We Owe" slip from he sales girl stating that these thing need to be repaired. Soooo, I guess I'm suppose to know her job or what the procedures are for this situation and they maintained that position throughout. When I say I got the run around for another 2 week before even got to speak to servicing and get and appointment and that's because I went hard at them.. I drove the 30 miles back to the dealership just to be told to schedule a day for the work to be done... really??? At the end of the day they didn't fix anything. All they did was replace the window panel that came off and washed all of the excess wax that was ALL over the vehicle, literally in the gas tank and everything. The head duck in charge sat down with me and promised he would look further into it for me and has since never returned any of my calls. I say the best part of the experience was hitting the gong. More

Oil change and tire rotation The service was fast And they take care of their customer well and I will recommend anybody to go to them. I never have a bad experience with them eve The service was fast And they take care of their customer well and I will recommend anybody to go to them. I never have a bad experience with them ever good people. More