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ALM Kia South
Union City, GA
5,181 Reviews
Thank you for making your way to ALM Kia South, your certified Kia dealership in Atlanta serving drivers throughout Union City and the surrounding areas. At our dealership, you’ll find a solid selection of new Kia models for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Kia technicians on hand with the skills and equipment to handle all manners of maintenance and repairs, as well as a full stock of authentic parts. Make your way to ALM Kia South in Union City today for quality vehicles, a friendly team, and professional service at every step of the way. And if you have any questions for us, you can always get in touch at (678) 827-8900.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,181 reviews
December 31, 2016
Dishonest Dealership: Worst car buying experience ever. Sam, the salesman was very nice until the deal was closed. It started with him writing up my daughter's sale deal for $500 over the list price. Thank Sam, the salesman was very nice until the deal was closed. It started with him writing up my daughter's sale deal for $500 over the list price. Thank God I was there to over see the deal. Next he delivered the car with a tire with a buldging sidewall that they clearly was aware of because the bulge was marked with a yellow marker, and was discovered because the low tire pressure light was on so she had to add air. This was a safety issue. Any reputable dealership would not let a car leave the lot in that condition. My daughter life was at risk driving the vehicle in this condition. The Finance department practices are also questionable. They offered to cut a check for the first payment. It took no less than 10 trips to the dealership over 45 days period before I got my check. I specifically told them that I was picking up the check after they told me that it was locked up in someone's' safe. I went back to pick up the check, and they told me it was mailed. I waited over a week but never received it. They said that maybe the mail was stolen. I've never had any mail stolen. They said that they couldn't cut me another check because the other check was mailed. Now any 1st Grader would know that all you'd have to do is put a stop payment on the check, and reissue another one. I had to suggest that to them. I had to wait over 3 hours while they played their silly games before they took my suggestion and gave me my check. It's been over 2 months and the check still is not here as yet.. To get the tire repaired took over a week. Every other dealship experience that I've had, the salesperson takes the lead on any issues pertaining to the dealership. Sam was none existent with my issues with the Finace sand Service department. He said that it was not ALM's model. For 45 days I had to fight my own battles with both departments. That was a 45 days car buying experience. You will find that no one takes leadership or ownership for anything. They point fingers and pass the ball., and they are full off empty promises. The Manger Shannon who promised that would take care of things , and would have my check ready, was useless. He simply turned to Janice the Fianace representative, who was the the cause of fiasco in the first place. Every negative perception that you can concieve, they've hit the mark. They are an embarrassment, and hope that we don't all get judged by the unprofessional, and dishonest business practices of ALM, Union City. More
by Rotjbassit
Employees Worked With
Janice Frazier, Shannon Green
December 30, 2016
Purchase From the test drive to the final decision I was extremely satisfied with the overall service I was provided. Any concerns I had regarding my purchase From the test drive to the final decision I was extremely satisfied with the overall service I was provided. Any concerns I had regarding my purchase were addressed. More
by Phoenix
Employees Worked With
Jawon Shaw, Mike Ugo, David Macadoo
December 23, 2016
Listen Good This is a great place to purchase a car if you have any credit issues however they have the gift of gab. My sales lady was phenomenal. So here's where This is a great place to purchase a car if you have any credit issues however they have the gift of gab. My sales lady was phenomenal. So here's where the BS start they sold me a car that they had no key for. They only wanted to make me one key for a push button start car. I wasn't having it so I told them to take me to a car with 2 keys and the just made me another one. I live out if town so had a lot of BS with tags. Look carefully at the cars some they showed me had bad body work. I took my time and found my car which the front bumper had been partially painted but no serious collision damage. Let's be real majority of cars on lots have paint work. They made their demands and so did I all in all they probably still ramed me real good but that's the BS in car buying More
by Jlm
Employees Worked With
David Macadoo
December 18, 2016
Infinity G37s Drop Top Great car, sales team, finance, and delivery representatives. Dealership appeared to have a hugh selection of high end newer vehicles. Dealership was Great car, sales team, finance, and delivery representatives. Dealership appeared to have a hugh selection of high end newer vehicles. Dealership was clean, well appointed and was appealing. More
by Gbuglion
Employees Worked With
Nikki BALBUENA
December 16, 2016
Great team Excellent team very attentive. I would shop here again. Ron was excellent. Showed us several cars and was very patient. I will gladly refer family an Excellent team very attentive. I would shop here again. Ron was excellent. Showed us several cars and was very patient. I will gladly refer family and friends More
by Andrehardy
Employees Worked With
Ron Cross, Maurice
December 15, 2016
Great, and Friendly Service! Seamless process. No pressure sales. I didn't see Erika's name on the sales list, but she was absolutely a pleasure to work with. Usually sales people Seamless process. No pressure sales. I didn't see Erika's name on the sales list, but she was absolutely a pleasure to work with. Usually sales people are associated with high pressure and uncomfortable situations. I didn't experience any of that. Will use ALM again. More
by Satisfied!
Employees Worked With
Jawon Shaw, NICOLE TAYLOR, Shannon Green
December 12, 2016
Great Purchase experience From the time I arrived the service was very good. Erica made sure I was in good hands with Omari and he listened and produced what I was looking for From the time I arrived the service was very good. Erica made sure I was in good hands with Omari and he listened and produced what I was looking for with no pressure. He even made it a great learning experience for my daughter for her upcoming purchase. Big Ups to ALM South More
by jwsparks
Employees Worked With
Erica Wallace .... Seren (Finance)? , Omari Hill, Jawon Shaw
December 12, 2016
Wonderful Experience Nikki Balbuena was extremely patient and kind, and she even advocated on our behalf to make sure we reached a price point that worked for us. She was Nikki Balbuena was extremely patient and kind, and she even advocated on our behalf to make sure we reached a price point that worked for us. She was 100% transparent, pointing our cosmetic flaws on the car we were considering and telling us how ALM would work to fix those flaws before the vehicle was delivered. Everyone at the dealership exuded calm, kind energy, making this car buying experience head-and-shoulders better than any I have ever experienced. We will recommend Nikki and ALM South to all of our friends. More
by VB2016
Employees Worked With
Nikki BALBUENA
December 06, 2016
Purchase experience My purchase experience was great. I worked with Rod and Jawon. They made sure that everything worked perfectly on the car I purchased since it was use My purchase experience was great. I worked with Rod and Jawon. They made sure that everything worked perfectly on the car I purchased since it was used. Also Juwan even took time out to make sure my phone was connected to the Bluetooth before I left the dealership. Thanks for everything. More
by Nikobaby123
Employees Worked With
Sabrina Aros, Jawon Shaw, Rod Williams
December 06, 2016
Fantastic everything was wonderful and i will shop there aga I loved everything about the dealership it was exceptionalthe staff was friendly and exuberant, ibwill be telling everyone about ALM,I was so pleased I loved everything about the dealership it was exceptionalthe staff was friendly and exuberant, ibwill be telling everyone about ALM,I was so pleased with the general manger he made me fell RESPECTED.... More
by Carguy 456
Employees Worked With
Greg maloy, LT King, David Macadoo, King Adrian Bryant II
