ALM Kia South

5 hours to buy a car that we have already seen Way too long process. We arrived at 2pm at the Dealership knowing already which car we wanted, in fact we had it insuranced already. It took 5 hours t Way too long process. We arrived at 2pm at the Dealership knowing already which car we wanted, in fact we had it insuranced already. It took 5 hours to get out of the store with our car without receiving any financing. More

LT was amazing, he was direct and to the point. LT made the entire car buying process a breeze. Any questions I had that he could not answer, he quickly found someone who could answer it. Paperwork LT made the entire car buying process a breeze. Any questions I had that he could not answer, he quickly found someone who could answer it. Paperwork was completed in a timely manner and once everything was completed the individual who made sure that I knew how to work all the components of the car was tied up so once again LT stepped in. He gassed up the car and went thru operation of all components. I did however find a few plastic parts that I don't know where they go but I will stop by next time I am in the area to get help with these. More

Thanks I love the car. Reps were friendly and helpful. Also worked with me as far as price. Would recommend to friends and family. Thanks again. I love the car. Reps were friendly and helpful. Also worked with me as far as price. Would recommend to friends and family. Thanks again. More

Great Test Drive Brandon kept us laughing while learning more about our needs in a vehicle. Great test drive in an Audi Q5! Would work with Brandon again. Brandon kept us laughing while learning more about our needs in a vehicle. Great test drive in an Audi Q5! Would work with Brandon again. More

2013 Dodge Charger Found the car online, visited the dealer and the car was exactly as advertised online. The staff was very professional and very responsive to my quest Found the car online, visited the dealer and the car was exactly as advertised online. The staff was very professional and very responsive to my questions and concerns. I am very pleased with the vehicle and with the level of service from the dealer. More

2012 Nissan Rogue Your car was as advertised on the website. No surprises. We were treated very nicely and the process was fair and efficient. Of course it could al Your car was as advertised on the website. No surprises. We were treated very nicely and the process was fair and efficient. Of course it could always be a little faster. More

Lack of integrity Called to inquire about a Lincoln with 53,000 miles (Approximately) spoke to Michael Barnes who fail to mention the vehicle had worn faded driver side Called to inquire about a Lincoln with 53,000 miles (Approximately) spoke to Michael Barnes who fail to mention the vehicle had worn faded driver side paint on the panel step in, and multiple dings along the back panel, and missing letter from the Lincoln label on the rear. They did not have the code to the door keyless enter and there was more paint damage near the front wheel area. In addition the carpet was smelling and the seat belts were dirty. Mr. Barnes said he would ask to have those things fixed and when his sales manager prepared the paperwork, none of the items I requested to have fixed was listed. Secondly the car was 14, 247 when they brought the paperwork back there was an almost $4000 total price $18, 000. More

Great Dealer!!! I was a first time buyer and my salesman Derek Rose helped me get through the whole process very easily! Everyone there makes you feel apart of their I was a first time buyer and my salesman Derek Rose helped me get through the whole process very easily! Everyone there makes you feel apart of their family and they REALLY get you the lowest prices! More

Deception Let's just say once you purchase the car from them they truly wipe their hands clean. I must start by saying thank you to my salesperson Sarah Hat Let's just say once you purchase the car from them they truly wipe their hands clean. I must start by saying thank you to my salesperson Sarah Hattersen she was awesome. I purchased a vehicle and 5 days after purchased with less than 300 miles put on after leaving the lot the Cadillac converter went bad and the check engine light came on. Sarah advised me to contact David the customer service manager to resolve the issue. "Now I'm thinking how did this car Pass inspection with the Cadillac converter in that shape..integrity issues".. I spoke with David who quickly reinforced the car was purchased as is. I understand I'm not an idiot I did read the as is but 5 days and I hadn't even put 300 miles on the vehicle. He then said well it pass our inspection and we aren't running any kind of shady business I said ok. He then went on to say we will check it out ourselves but we want repair or replace anything. So ok now you want me to waste more time on just a 3rd diagnosis. I ask is that your final decision? He said yes. I ask him have you spoke with Joe the general manager who I left two messages for and hasn't return my call he said no. I still haven't heard from John and they have caller ID so when I called the immediately continue to place me on hold until I hang up. This is not a great example of good customer service. Ladies and gentlemen I truly caution you on purchasing a car from this dealership. If you do go during the day time so you can inspect the vehicle thoroughly. Ask for an extended test drive on multiple days to insure the codes has not been erased in the system. If you do find something make sure to have them replace or repair before you purchase or be sure to get a we owe making them liable for the repair. Oh and last but surely not least I have an oil leak and I just put 500 additional miles from the purchase date which was even 15 day ago! Proceed with Caution! I would be happy to feel anyone else in. 706 -992-9506 More