ALM Kia South

Great experience I worked with a brand new salesperson Francis. He was very polite and attentive to my needs. Also Jawon was great with the product overview! He answer I worked with a brand new salesperson Francis. He was very polite and attentive to my needs. Also Jawon was great with the product overview! He answered each question I had. Thank you Melissa More

Problems with Car less than 24 hrs I purchased a car with this dealership and started having problems immediately. I was informed by an inside person that their cars have issues but th I purchased a car with this dealership and started having problems immediately. I was informed by an inside person that their cars have issues but they do not repair them due to cost. So now I must pay a mechanic to fix a car that I purchased from this dealership less than seven days ago. More

Great experience Everyone was friendly and helpful. We test drove 5 cars and they were patient as we made our decision. The purchase was simple and quick....we were ou Everyone was friendly and helpful. We test drove 5 cars and they were patient as we made our decision. The purchase was simple and quick....we were out of there in less than 5 hours which is a record! More

Great experience Great sales team and management.... Easy process. Worked with me on payment process.. Negotiated the price and came to easy terms on cash payments.. Great sales team and management.... Easy process. Worked with me on payment process.. Negotiated the price and came to easy terms on cash payments.. Will recommend to friends and famliy.. More

Great service The service was awesome. I love my car! Only negative is that I didn't get a full tank of gas. Everything else about the establishment employees was The service was awesome. I love my car! Only negative is that I didn't get a full tank of gas. Everything else about the establishment employees was great! More

Outstanding customer service The entire team I worked with was superb. They were all profesdional and did not attempt to close the deal without ensuring I was going to be satisfie The entire team I worked with was superb. They were all profesdional and did not attempt to close the deal without ensuring I was going to be satisfied wuth my purchase. Additionally, every other staff I encountered was very pleasant even though I was not directly working with those individuals. ALM honored the up front price established by USAA and the warranty I purchased is excellent. I will definitely recommend ALM! Thank you all for exemplary service. Happy New Year. More

worse car buying experience ever Car was advertised with Bluetooth, it does not have it. Dealer promised to detail the car, it was not cleaned, there was stains, dirt and grass under Car was advertised with Bluetooth, it does not have it. Dealer promised to detail the car, it was not cleaned, there was stains, dirt and grass under the floor mats. There was standing water in the rear cup holders, dealer promised to dry them out, they failed to do so. Dealer promised to fill the car with gas, they only put in half a tank. Dealer did not know how to handle the tag registration, I have a Purple Heart medal which exempts the sales tax on the car and they wanted me to pay the tax and have the state reimburse me. In all other car buying experiences, I provide the Purple Heart Medal documentation and the other dealers did not charge the tax. I asked the sale person to tell me the total price of the sale with tax, title and license, the out the door price. I was given a number that was $700.00 dollars less than what I had when I was in the checkout office. While this was a Very bad experience, I blame the dealership owners/managers not the sales staff. More

Great dealership & People We were treated with the outmost respect. The cars we bought are great & carfax report on point. A great place to buy a car you want. Thanks We were treated with the outmost respect. The cars we bought are great & carfax report on point. A great place to buy a car you want. Thanks More