ALM Kia South

Fantastic Dealership!!! First class These guys were Awesome from start to finish. I would recommend our salesperson Don Bobo and the finance manager Cleo to everyone. Both were very prof These guys were Awesome from start to finish. I would recommend our salesperson Don Bobo and the finance manager Cleo to everyone. Both were very professional and knowledgeable. 5 stars!!!! More

Buyer Beware! Shady and Poor Customer Service I purchased a 2011 Audi A8L from ALM South on 12/03. My initial experience with Tyrone and Nate was very positive. I had a test drive with Tyrone on I purchased a 2011 Audi A8L from ALM South on 12/03. My initial experience with Tyrone and Nate was very positive. I had a test drive with Tyrone on 12/02 where I communicated I was experiencing a vibration in the steering wheel and also checked the media player with a DVD he supplied. We determined that the changer located in the glove had an issue and wouldn't display. Ty said would have the service department check out and they conveyed was the lane assist and was an alert to driver to stay in his lane. I assured that each time I felt this, there shouldn't have been an alert. He also conveyed that nothing they could do on the Media (DVD) (understood). Prior to my purchase on 12/03, I told Ty along with Will Green (during signing of paperwork) that I hadn't had anyone to check out the vehicle as I was just getting back into town from the holidays. Ty assured me that anything found, they would work with me to resolve. Upon purchase, I took home and the next morning the car was completely dead. I immediately called Ty and he instantly said it's the battery (led me to think that had to notice this while vehicle on lot). I jumped the car and told Ty would have this checked by Audi during the inspection and let him know. He said they would replace if battery was faulty. Upon getting results of inspection, I contacted Ty as there were a few issues found. I really felt relieved as they appeared to be minor issues along with ones that I had pointed out. They were: (1) Battery Faulty, (2) Adaptive Cruise Control ($340) & (3) A Hard Fault for Rear Media Input ($135 Diagnostic) which throws a red warning light. I contacted Ty who asked me to bring in to have battery replaced and look at other issues. They replaced the battery and told me nothing could be done about the other two. I immediately requested to speak with the manager and was given contact info for Randy Hicks. I wrote him and explained the situation to ask that the dealership at least assist in the repairs. This is where my experience turned sour! He communicated that purchase was As Is and he was aware of everything regarding my purchase. He stated that I had someone to check out the vehicle (I didn't) prior to delivery and that these things weren't pointed out prior to sale. He conveyed that no additional "Goodwill" will be extended to you and closed communication. He asked what did I expect him to do? His conversation over the phone and the written communication were very poor and I will definitely NOT patronize this dealership anymore that completely disregards the care of their customer after the sale... (As a side note, no financing/haggle, etc. was needed from them as I came with check in hand and wrote out to dealership). More

2008 Nissan Altima Coupe Janice sold me a beautiful 08 Altima Coupe at a very competitive price. She helped me get the amount I wanted for my trade in. Bottom line I was ple Janice sold me a beautiful 08 Altima Coupe at a very competitive price. She helped me get the amount I wanted for my trade in. Bottom line I was pleased and Janice Frazier is a pleasure to do business with. After I got the car home I noticed some scratches on the windshield which was causing a bad glare at night time. That is where Marshall Litfield comes into the picture. Marshall worked with me and his boss to approve a new windshield installed by any glass company of my choice within the reasonable estimated cost of a newly installed windshield. The glass company came to my job and installed a new windshield including a great warranty. I can now see clearly and am very pleased. Marshall Litfield is a true Pro at what he does, and I truly believe he cares that the customer comes first and is taken care of. I would like to also add that Marshall Litfield is a gentleman and am very happy that I have got to know him. I will definitely consider my future auto purchases at ALM South. More

Honda cross tour Great car, the sales person was very nice his name is Billy. I looked all over the city for my car and they had the best prices Great car, the sales person was very nice his name is Billy. I looked all over the city for my car and they had the best prices More

Superb Teamwork and Awesome Internet Buying Experience I'm from the DC Area and searched weeks, up and down the east coast for a Loaded Nissan Frontier 4X4. I found a few but ALM South won me over with the I'm from the DC Area and searched weeks, up and down the east coast for a Loaded Nissan Frontier 4X4. I found a few but ALM South won me over with their genuine customer service. Mr. Mike Barnes was my initial salesman and he was very easy going, not pushy and answered all my questions. During the course of my deal, I spoke to and dealt with 4 or 5 staff members and each one was extremely attentive. I had my brother (who lives in Atlanta) visit the dealership to test drive and inspect the truck. Mr. Jeremy Long took my brother (while I was on the phone) for a spin and went over every aspect of the truck. As it turns out, Mr. Long would finish the deal with me on Mr. Barnes's behalf. I can't say enough about Jeremy. He contacted me multiples times a day to ensure I had all the information I needed to close the deal. Jeremy even oversaw the pickup and shipment of my truck to DC, checking with me on its arrival, to ensuring I was happy with my purchase the day it arrived. ALM South is the Best in the South!!! Go Check them out and ask for Jeremy!!! Tell him, I sent you!! More

Very Efficient, Great deal on my New vehicle Don was very friendly and had great character. He went through great lenghths to find the vehicle I wanted (2011 Ford Explorer Limited) and also worke Don was very friendly and had great character. He went through great lenghths to find the vehicle I wanted (2011 Ford Explorer Limited) and also worked to finalize a suitable deal on it. Excellent customer service! More

Purchased a car from a very friendly and helpful staff! My salesman, Demarcus Parham, was extremely knowledgeable and very helpful. I was comfortable working with him. He was friendly and worked hard to get My salesman, Demarcus Parham, was extremely knowledgeable and very helpful. I was comfortable working with him. He was friendly and worked hard to get me a better deal. I would highly recommend this dealership and this young man to anyone looking to buy a car. There is a large selection of vehicles and anyone is sure to find their perfect fit. Demarcus definitely made this experience well worth the drive and gained another satisfied customer. I will be working with him again for future purchases and sending him some business. I also had the pleasure of meeting and working with one of the managers, Nate, as well as Will in finance. These two gentlemen were very helpful as well and were very patient with me. They got it done for me. The three of them made a great team! More

Excellence Overall After searching for a used vehicle from Florida I came across Atlanta Luxury Motors-South. Skeptical of dealerships, I did my research of other consu After searching for a used vehicle from Florida I came across Atlanta Luxury Motors-South. Skeptical of dealerships, I did my research of other consumer reviews and read many reviews on Jeremy. Since the vehicle I wanted was at ALM, I made sure I dealt with the sales man that sought out so highly on the consumer reviews. Jeremy is a dedicated employee, able to work with my schedule, keep me posted on vehicle, as well as price negotiations. All in all, I recommend ALM-South, more over Jeremy Long. More

No pressure deal Salesman was Jeremy Long. Management Randy Hicks. Purchased 2008 SL550 MB. Car was priced right, in fact better than any comp I found on the internet Salesman was Jeremy Long. Management Randy Hicks. Purchased 2008 SL550 MB. Car was priced right, in fact better than any comp I found on the internet, and I was not offended by Randy's first offer on my trade. Did not feel pressured during negotiations and everyone was very patient while I conferred with my wife. Cleo Ricks handled the closing and couldn't ask to end the deal with a more pleasant individual. Heck, I didn't even feel like throwing up when my wife wrote the check so it must have been a good experience. Will definitely revisit this dealership when considering future auto purchases. Thank you ALM South. More

Awesome experience from someone who has dealt with many deal I have bought many cars new and used and hate the dealership experience. ALM South, Kelvin Hutchinson and Cleo Ricks get 5 stars. I was looking spec I have bought many cars new and used and hate the dealership experience. ALM South, Kelvin Hutchinson and Cleo Ricks get 5 stars. I was looking specifically at 3 different models and ALM South had some variation of them all. It was easy to do all the research and then check out all 3 same day. Kelvin was extremely helpful and patient and Cleo got me an awesome rate. The BMW X5 I got was top notch and super clean car. If you are looking for a good deal on a luxury vehicle then ALM South is the place to come. I live one hour North of the dealership and it was well worth the ATL traffic hassle! Thanks !!!! More