Back

ALM Kia South - Service Center

Alpharetta, GA

4.1
1,328 Reviews

1,328 Reviews of ALM Kia South - Service Center

Sort by
March 25, 2019

Great service!!! I have had my SUV serviced for years. I have a pleasant experience each time i go. The service staff is professional and curtious while helping me kee More

by BABELL4967
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon and Chad
March 24, 2019

Service department Great service and friendly people. They had to wait on a part for my car, leaving me carless. They had me pick up a car at enterprise until my car was More

by ANGIE.PAYTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Friday
March 22, 2019

Latasha union city Ga did a wounderful job. Every body was friendly and helpful. They always checked on you giving snacks. I will be bringing my car there. And I will recommend anyone to bring t More

by sharon69sinkfield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Latasha Williams
March 17, 2019

Great Service with Care Recently I had to take my car in for repair service and ECU software upgrade. The service advisor Mike G. took care of me to ensure the process went s More

by LSmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike G., Andrian and Paul
March 17, 2019

Great Service Great fast service with friendly customer reps. Technicians were very professional. The service recommendations were explained in detail and they show More

by KJONES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Latasha Marshal and Ross Sweat
March 17, 2019

Oil change Washed my car and oil change. Lengthy wait but worth it. Comfortable waiting room with snacks and WiFi. The new servicing manager was extremely courte More

by crosslod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember the names of servicing agents , Donte Lewis, Samuel Anokam
March 17, 2019

Oil change, tires balanced and rotation Great service friendly staff it was a long wait but they had a lot of appointments and it was a Saturday. I don’t mind waiting when I get great servic More

by tjbrmbbell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Somona MARTINEZ
March 17, 2019

Awesome service The oil change was done in a timely fashion and I was able to get on with my day. ALM staff are always courteous and professional. More

by draper30228
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Somona MARTINEZ
March 17, 2019

Informed Salesmen solved my issue the first time and in a timely manor. It was a great experience and if more work is needed. Thanks for all the help. More

by safekeeppreservations
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garland Smith, Somona MARTINEZ
March 17, 2019

Went thru xxxx I went thru xxxx when I went I went an explained to the guy what was tong with my truck I had been sitting there all day for them to do a diagnostic o More

by jonetta_richardson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike
Apr 05, 2019 -

ALM Kia South responded

Hello, Thank you for your feedback. We would like to apologize for your negative experience and are very sorry for any inconvenience this may have caused you. We apologize on behalf of staff timeliness and apologize that yours wasn't respected. Thank you for your business.

...
114
...