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ALM Kia South - Service Center

Alpharetta, GA

3.9
1,158 Reviews

1,158 Reviews of ALM Kia South - Service Center

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October 26, 2018

Great service! Service consultant Tasha made my visit extremely enjoyable. She was very attentive to my needs on the phone before my arrival and upon my arrival. Lov More

by venecialady7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tasha
October 25, 2018

They did excellent job in service Went for oil change and tire pressure. They picked up on the two recalls. Excellent service Every one was kind friendly and helpful. Will revert to More

by fonz1954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Alexander
October 25, 2018

Great Customer Service Great People to work with. Thoughtfulness of providing water, coffee, snacks for the wait period was great. Would have been nice to know of the new lo More

by FELITAHOOD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Customer Service, Chad Alexander
October 25, 2018

Great service My experience at ALM KIA SOUTH was a great. Not only was my car taken care of, but the service representative Chad kept me informed. The office was c More

by BERNARD5458
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
There was a young lady by the name of Capri in customer service. I do not know her last name, but she is always great at what she does. Great asset to ALM Kia South, Chad Alexander
October 24, 2018

I like the new place where at its big an better Kia is a good dealership they are friendly and helpful I will recommend people to come to kia I will be buying a another car More

by DIANE.HAND39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Moran
October 23, 2018

No complaints Nice and informative.. I left with my tire pressure light on which was not on before. Which was a little annoying. Other then that great experience. More

by SHAMAURIA18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kalan Bell, Chad Alexander
October 23, 2018

repair on an old car that was not a kia. These guys not only work on my 2014 kia forte, but have help me with an 18 years mazada. I thank them for the assistance. More

by CHRISTINATAYLOR52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Alexander
October 23, 2018

Good day My experience was great fast and easy. The wait times wasn’t as long as I expected to be love the new location from the previous one. More

by dwaynejames189
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Customer Service
October 22, 2018

Better Communication Charged for service that was covered under a maintenance contract; had a difficult time trying to get it straightened out. Communication from the dea More

by LSJONES1625
Recommend Dealer
No
Employees Worked With
Ronald Moore
Oct 26, 2018 -

ALM Kia South responded

Thank you for your feedback, We would like to apologize for the experience you had with us and we are sorry you feel this way. We will pass this feedback along to improve our customer service. To reassure you our Service Technicians are KIA experienced service technicians.

October 22, 2018

Oil change Because it was in a timely manner the were really quick for the time of the morning that it was they moved really fast I left to go eat breakfast and More

by VLYNAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
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