ALM Kia South - Service Center

I purchased a car from them and noticed a sound coming from my car and went back the next day and they told me I did it! Won’t take care the problem and the service manager Mike is a white man who doesn’t from my car and went back the next day and they told me I did it! Won’t take care the problem and the service manager Mike is a white man who doesn’t like blacks! I will see them in court! Don’t buy from them. Sales guy wanted money on the side after signing my contract too! Wake up! More

Paris was awesome and service was quick I even got my military discount. Will def be back military discount. Will def be back More

Communication, timeliness and pricing are not strong suits, but they get the service done eventually. suits, but they get the service done eventually. More

Service representatives are polite and expedient but repair time is lengthy with no comfort of waiting space for your service repair customers. It is a shame that your lack luster waiting room is shared repair time is lengthy with no comfort of waiting space for your service repair customers. It is a shame that your lack luster waiting room is shared with the priority of sales to new customers. Your old headquarters provided a room with a TV and DVD with movies, as well as mini snacks. It was comfortable and free of excess noise from sales people and traffic. The present waiting area is directly in front of the outside automatic doors constantly opening and closing with cold or hot air which is continually exposing to the waiting customers of service repair. This is an extreme discomfort for your waiting service customers with an average waiting time of 2-4 hours, event for a simple oil change. Your repeat customers should have the same customer satisfaction priority as your prospective customers. Word of mouth travels fast and nothing is better than a referral from a satisfied customer. The quality of service repair can certainly affect sales for future car purchases. More

With each visit, I always receive quality customer service that is friendly, quick and reliable! service that is friendly, quick and reliable! More

I feel as if the dealership gives good service as well and they do a great job on there cars and they do a great job on there cars More

They did quality work and the vehicle seems to be running better than it did before hand. I had to wait all day but the lounge is comfortable to wait and they kept me posted on time and costs better than it did before hand. I had to wait all day but the lounge is comfortable to wait and they kept me posted on time and costs More

Every time I go there I’m treated like a valued customer. From the moment I walk through the door. I would recommend anyone who needs a car to visit this location. I’m at awe of the entire experience. From the moment I walk through the door. I would recommend anyone who needs a car to visit this location. I’m at awe of the entire experience. More