
ALM Mall of Georgia
Buford, GA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 7:00 PM
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Showing 479 reviews
Better off with a "buy here pay here" lot- USAA should My car search took me to ALM, one of three that had a specific vehicle I was shopping for. I ended up paying more then I wanted, but it was contingent My car search took me to ALM, one of three that had a specific vehicle I was shopping for. I ended up paying more then I wanted, but it was contingent upon fixing 2 issues with the vehicle, in addition to verfiying with CARFAX why the odometer readings were off. I now believe, they rolled it back, thus I paid much more than fair market value. When I left the first time, I was clear- what price I would pay. Sales guy calls me back, as I was stuck in traffic and implied that was the price, after a 2 hour trip back- found out it was not. To top of this great experience, after signing all of the paperwork I had to wait 45 minutes for it to be "detailed"- what they did while I waited, I have no idea. That was a waste of time, late at night. The car was NOT clean, inside windows were dirty (can run finger through film), and it was pretty obvious not even a basic wash- perhaps a rinse and wipe, but defintly not washed, let alone "detailed". I was promised a followup call/email/text within a day to schedule to service for the mainteannce issues (the ones the sale depended upon), and numerous attempts to contact the sales person has been ignored. Thsi dealership has just about every stereotype of a used car lot, including the quality. If you want a car that is not competitivly priced, has hidden issues, and altered reports (enough to be flagged with carfax) stop in! If you want a honest deal, with an honest dealership, there are plenty of other choices. - Bad deal - no follow through on promises - and apparently cant wash a car correctly. More
Needle in a Haystack I've seen billboard signs posted about ALM but never stopped, until I realized they are part of USAA's Car Buying Service. I was seeking a Ford Edge I've seen billboard signs posted about ALM but never stopped, until I realized they are part of USAA's Car Buying Service. I was seeking a Ford Edge and found a used one for sale at the ALM Buford location. I posted my interest and within the hour Marcel Guevara called me to make an appointment to allow me to see and test drive the vehicle. Surprisingly, when I arrived there was no one around to greet me and I had to walk around for a while to find Marcelo. However, once I did, the attentive customer service I received on the call was experienced at that time. Marcelo provide great assistance and patience and was honest about any questions he didn't know the answers to and quickly found the needed answers. When I was ready to buy, Marcelo helped ensure the process went smoothly and continued with his patience. I must say, dealing with Shawn the Finance Manager was equally has helpful. Shawn was patient, knowledgeable and personable. He removed the negative stigma about the Finance Department and while I was in his office he made the process less stressful (where the Finance office could be). Shawn provided a great sense of humor and conversation and the time quickly flew by. Although, it was a used vehicle I did have some immediate maintenance repairs to pay for...I forgot to inquire about in advance and have completed. Overall, mission accomplished. Thanks to Marcelo and Shawn. I found the vehicle I was looking for at an acceptable price. More
Great family experrience Worked with Rosa Pool. Me. Pool greated me as I got out of my car with a smile. She made me feel wanted and appreciated. She was about to leave on a Worked with Rosa Pool. Me. Pool greated me as I got out of my car with a smile. She made me feel wanted and appreciated. She was about to leave on a Sunday and said that she would stay till we got this done. She went over the entire inventory and felt like my sister was helping me. She then walked the entire lot with me and was most patient wanting me to have exactly what I would be happy with. She made suggestions that benefited me and I will ALWAYS purchase form now own with this great dealarship. The service manager have me an offer that I could NOT refuse. No haggling sencire welcoming hospitabale experience. I have purchased several hundred cars in my lifetime for my 3 kids and myself this by far will leave an impression of joy, that's will tell all of my friends about. Thank you Ms. Pool and your supporting staff. More
Amazing customer service We were looking for a family car with specific features. Upon checking the stock and us not finding anything to our liking, Marcelo and Shawn worked w We were looking for a family car with specific features. Upon checking the stock and us not finding anything to our liking, Marcelo and Shawn worked with us, going above and beyond to ensure we find the right car. They were easy to communicate with and kept us informed of everything that's taking place. More importantly they treated us like we were their family. They made the purchase quick and painless. The customer service was excellent I would highly recommend Marcelo and Shawn for your car purchasing needs! More
Great Selection and friendly Salesman Marcelo was very patient and informative in helping us select the best vehicle for our needs. He showed us several vehicles and went on numerous test Marcelo was very patient and informative in helping us select the best vehicle for our needs. He showed us several vehicles and went on numerous test drives with us. More
A really great experience selling my car! I was looking to sell my car outright as I was getting a company car and ALM offered me, by the far, the most money for my Subaru. I had the pleasure I was looking to sell my car outright as I was getting a company car and ALM offered me, by the far, the most money for my Subaru. I had the pleasure of working with Marcelo Guevara, he made the entire process stress-less. The loan on my Subaru was paid off very quickly and the balance of the purchase price was available to me just as quickly. If you are selling your vehicle I would highly recommend calling Marcelo first. I very happy that I did and I feel confident I received the most money from ALM. More
Great experience I came in at closing and Mike peoples helped me out. At closing I did not feel rushed even though I was the only customer. I was able to leave my rent I came in at closing and Mike peoples helped me out. At closing I did not feel rushed even though I was the only customer. I was able to leave my rental car that night, and Mike returned it which helped me out tremendously. Great guy! More
Awesome Experience ❗️❗️❗️🚗🚗🚗👌🏾👌🏾👌🏾 I had the best experience at a dealership. Elmi Romero greeted me. He asked me what type of vehicle are you wanting to purchase from the ALM lot. I e I had the best experience at a dealership. Elmi Romero greeted me. He asked me what type of vehicle are you wanting to purchase from the ALM lot. I explained to Elmi that I was looking for a cash car. I test drove a 2008 Dodge Caliber. It rode smooth. I told Elmi that I was still looking at other dealerships. I came back today and purchased that Dodge Caliber which I will be picking up this week. Thank You Elmi for having a professional and friendly demeanor you made my decision easy?????? More
Many thanks I resently bought two vehicle from ALM dealership. The two vehicles are in great condition, I am very pleased with my purchase and will recommen this I resently bought two vehicle from ALM dealership. The two vehicles are in great condition, I am very pleased with my purchase and will recommen this dealership to anyone, please ask for Charles Pham he is the greatest, he even called me two weeks after Charles called to see how I am enjoying my vehicle and if there is anything I might need. Thank again Charles you are the best Have a bless day More
First timé buyer I went to ALM ms.rosa pool help us with the purchase, she was very nice and she help us so lot...... She advised us what was the best for us ....The I went to ALM ms.rosa pool help us with the purchase, she was very nice and she help us so lot...... She advised us what was the best for us ....The process was very easy and faster i recommend rosa pool if you want to buy any car... We are very happy with my new toyota venza .....😊😊 More