ALM Mall of Georgia

Family working with attitude Paid for an 2011 Audi Q5 with 60,000. mile . I had to go to Jim Ellis Audi to get the engine light off because they did not have a code machine even t Paid for an 2011 Audi Q5 with 60,000. mile . I had to go to Jim Ellis Audi to get the engine light off because they did not have a code machine even thou it was free it was cost in time , and rush hour . I notice water when I left my car at the airport during this down pour . I taken it back to ALM they agreed to fix it and get the water out and check the blower . so we left the car there on a Friday and went back Monday to find the car wet and not repair while waiting the staff left the building . The costumer service lady is family related to someone in this company to explain her rude and nasty demeanor . I taken the car back to Jim Ellis and they were professional nice gave me a nice loaner while mine was getting fixed, it was a leaking seal and fix the bowler. common problem on higher end models so beware it was less then $300. dollars for the work wish I have went there from the beginning And they have a awesome showroom and staff . Thanks Jim Ellis Sherrie Law More

New clubman I ordered my 2016 Mini Clubman from this dealership and u couldn't be happier when I picked it up the card had a nice red bow on it just like I imagin I ordered my 2016 Mini Clubman from this dealership and u couldn't be happier when I picked it up the card had a nice red bow on it just like I imagined. Thank you Mall of Georgia More

Great experience! I was on my way to another dealership and stopped in just to see what they had to offer. Claudio met me at my car immediately and was very profession I was on my way to another dealership and stopped in just to see what they had to offer. Claudio met me at my car immediately and was very professional and eager to help me find a car. He had 1 that was a possibility. He went above and beyond to help get the deal where I was comfortable with it and I couldn't pass it up. He was very, very easy to work with and I couldn't be happier. Definitely ask for Claudio when you stop in! You won't be disappointed. More

Pricilla Texidor I had a very positve experience with ALM in general and my Salesperson, Pricilla Texidor, in particular. Pricilla was especially responsive to my I had a very positve experience with ALM in general and my Salesperson, Pricilla Texidor, in particular. Pricilla was especially responsive to my needs, which were exceptionaland in some cases. For example, I purchased an Audi A5 from ALM without visiting the dealership, as I already knew what car I wanted, based on both prior experience and research. Pricilla helped me get a fair price for the Audi A5, and even arranged to have my new car deleivered to me within 24 hours here in Charleston SC, which is more than a 5-hour drive away. The car is beautiful and even exceeds my expectations! I would gladly do business with ALM again and would ask for Pricilla by name in doing so. Thank you! More

Great Service and a Great Vehicle Worked with Dawson at ALM Buford and he was very responsive and direct with information. With some back and forth dealer/customer negotiation, we cam Worked with Dawson at ALM Buford and he was very responsive and direct with information. With some back and forth dealer/customer negotiation, we came to a great deal with a trade and vehicle purchase. They offered way more than any other dealership offered for my trade. His team worked the numbers to meet what I was looking for in payments. Great buy and would use their services again! More

Excellent Customer Service I had two interactions with ALM - Mall of GA: I sold my SUV and bought an SUV. Both of which were made extremely easy by the efforts of my Sales Per I had two interactions with ALM - Mall of GA: I sold my SUV and bought an SUV. Both of which were made extremely easy by the efforts of my Sales Person - Marcelo Guevara. He worked with me quickly and provided a very good offer on my SUV; then a week later he called me stating they had the exact SUV I was looking for within the ALM System and he would go to the other Dealership and bring it to the Mall of GA location for my review. The new SUV was exactly as promised and then some. I had a strict budget and Marcelo worked very hard to get our numbers right. I was looking at many SUV's at many different Dealerships and none of them came close to the type of customer service I received by Marcelo Guevara and ALM - Mall of GA. I will definately buy my next vehicle from them. More

Great Dawson's a great guy did a good job would recommend him to all my friends you got a believe this good guydealership is located close to home very resp Dawson's a great guy did a good job would recommend him to all my friends you got a believe this good guydealership is located close to home very respectful answer Texas probably do your job as More

Great Experience Priscilla very kind and went out of her way to assist me. It was a pleasure working with her and I would refer her to any friends in the market to bu Priscilla very kind and went out of her way to assist me. It was a pleasure working with her and I would refer her to any friends in the market to buy a vehicle. More

Hard to believe but......what a great experience If you are looking for a used car experience that is easy, low pressure, pleasurable (hard to believe but true) and quick then look no further. Our sa If you are looking for a used car experience that is easy, low pressure, pleasurable (hard to believe but true) and quick then look no further. Our sales person Claudio was awesome! I would recommend him and AML to anyone. More

Great Buying Experience ALM has a fantastic selection of premium vehicles at great price points! My sales person Claudio was extremely courteous, knowledgeable about the car ALM has a fantastic selection of premium vehicles at great price points! My sales person Claudio was extremely courteous, knowledgeable about the car and very willing to answer any and all questions I had about the car, financing, delivery, etc. It was the most painless buying experience I have ever had. More