ALM Mall of Georgia

Buy your car from Kelly at ALM! From the first contact on the phone, to having our car detailed before we took delivery, the entire staff of ALM was professional and attentive. Kelly From the first contact on the phone, to having our car detailed before we took delivery, the entire staff of ALM was professional and attentive. Kelly respected our time enough to ensure that the cars we wanted to see and the keys to the vehicles were present before we drove to ALM. She actively listened to us and only showed us vehicles that met our needs, wants, and budget. She made sure we found the vehicle we loved before we got down to numbers. There was no pressure AT ALL. She was very knowledgeable about the vehicles and explained the features without "selling" us on the car. Price and finance negotiations went smoothly and Shawn got the paperwork done quickly. The following morning I found that the price of the car was advertised in an online special for less than we had discussed and they honored the price right away. Even though we had signed docs the night before, Shawn continued to shop the loan until he got me the best rate. After dealing with numerous bait and switch shenanigans at other dealerships, ALM was a breath of fresh air. They were prompt, professional, friendly, and fair-everything you could ask for in a car buying experience. We will be back. More

Great service and easy buy I saw a suburban on Auto Trader, called Claidio, test drove the vehicle, and was out the door in less than hour, This was the easiest time I have ever I saw a suburban on Auto Trader, called Claidio, test drove the vehicle, and was out the door in less than hour, This was the easiest time I have ever spent at a car dealer. More

Easy, to the point car buying Went to ALM mall of ga to look at a specific vehicle, salesman Claudio was very friendly and professional. I liked how we got right to the point witho Went to ALM mall of ga to look at a specific vehicle, salesman Claudio was very friendly and professional. I liked how we got right to the point without any persuasion to view other vehicles. This was by far the easiest and best car buying experience! More

Excellent Customer Service Just drove home in a beautiful Honda Element. Dawson in sales and Ken in the finance department were awesome. They ensured that my experience was sm Just drove home in a beautiful Honda Element. Dawson in sales and Ken in the finance department were awesome. They ensured that my experience was smooth and positive from beginning to end and I highly recommend doing business with ALM. More

SOLID EXPERIENCE WITH THIS DEALERSHIP! The wife and I decided to stop into ALM on our anniversary weekend (yeah, a real romantic here...huh?!) In looking for some new car replacements, ALM The wife and I decided to stop into ALM on our anniversary weekend (yeah, a real romantic here...huh?!) In looking for some new car replacements, ALM kept coming up in our on-line search as having multiple cars we were interested in. So we called, spoke with Macon and explained that it was our anniversary weekend. We didn't want to spend all day hanging out with him but here was a short list of cars we were interested in checking out. He got us set up and made our visit quick and painless. The car that we were initially interested in did not pan out so we punted the ball for a few days. We then decided to look at another vehicle they had to offer. When we showed up to check it out, Macon asked us to take a look at a GMC SUV that he had pulled aside for us to look at as well. Turns out that the guy had in fact been listening to us, as this was the car we decided to go with. It met our primary vehicle needs and fit right into our pricing parameters. Macon was friendly and personable with no pressure. We just test drover cars, visited and harassed him incessantly. What a good sport :-). Overall and very good experience. We will be calling Macon up again when we are ready for our next vehicle. More

Go see Claret Iwuogo! Our experience at ALM was great! Our sales guy was Claret Iwuogo and we LOVED him! We looked around at differnt places before making a purchase at ALM Our experience at ALM was great! Our sales guy was Claret Iwuogo and we LOVED him! We looked around at differnt places before making a purchase at ALM thanks to Claret. He made the whole process relaxing and easy! I will recommend ALM to anyone buying a car because CLARET made our experience AWESOME! More

ended up with a rotten lemon purchase this car on a Saturday sunday morning headlight was full of water four days later check engine light come on bad catalytic converter, call sa purchase this car on a Saturday sunday morning headlight was full of water four days later check engine light come on bad catalytic converter, call salesman that sold the car name is claret, he said there was nothing he could do told me to take it to dealer that I had purchase a warranty for 3500 dollars that do not cover this, car started making noise on front end transmission slipping all this withend two weeks there is no way I will ever recommend this place to anyone this car apparently was not check by anybody of they just don,t care More

Great Service and Prices at ALM Mall of Georgia My wife and I just purchased an Infiniti G37 for a great price! Their prices were over $2,000 under the dealerships that we have visited in the last My wife and I just purchased an Infiniti G37 for a great price! Their prices were over $2,000 under the dealerships that we have visited in the last week. We were pleased with the excellent customer service that Dawson gave us picking out the car. I was also impressed by the customer service and knowledge of the finance manager Shawn Phillips. We would definitely recommend ALM in buying an automobile. More

Great customer service. Buying was painless. Dawson was terrific to deal with. We knew what we wanted and was able to get our Colorado. All personnel were very professional. The completed proce Dawson was terrific to deal with. We knew what we wanted and was able to get our Colorado. All personnel were very professional. The completed process was very fast. Would recommend this dealership. More

Great overall experience My overall experience was great. We had been looking at vehicles for a while and finally decided to pull the trigger. The only reason I didn't give 5 My overall experience was great. We had been looking at vehicles for a while and finally decided to pull the trigger. The only reason I didn't give 5 stars is because I had been dealing with Kelly. When my husband called he spoke with someone else and was told the car wasn't there when in fact in was. My husband was on his way and turned around. We basically lost 2 1/2 hours of our time but Kelly was apologetic and the rest of the transaction went smoothly. More