ALM Newnan

This dealership provided me with fabulous and fast service, a fresh and fast approach when it comes to customer service, offering me precise answers to everything that could have caused me any questio service, a fresh and fast approach when it comes to customer service, offering me precise answers to everything that could have caused me any questions More

We purchased a car for our daughter and on day 4 only 200ish miles the transmission is trashed!! I’m thanking the good lord above I purchased the extended warranty and they are thankfully covering for th 200ish miles the transmission is trashed!! I’m thanking the good lord above I purchased the extended warranty and they are thankfully covering for the new transmission! This place has not been any help hasn’t even offer to cover my deductible. Wanted me to have it towed to them (not like they could do anything with the car had to then be towed to a Fod dealer) which I did and I paid for it like an idiot and will never see that money back either! If by any chance you ever do buy a car from this crooked place buy a warranty to cover your a$$!! I have heard of several other vehicles they have or had have transmission problems. And several of them they know or knew about from this place. It’s a major disappointment that I’ve had a car for a month now and my daughter only got to drive it for four days! And when we purchased the car it was said to have had their inspection done and all of that, well come to find out the oil had not been changed and was overdue by 8000 miles so now I am having to pay to have the oil changed and have the car inspected while is getting a new transmission. Everyday it is at the dealer it gets worse and worse. Has to have new tires because the wires are showing on the inside, the battery at one time exploded and acid was all over the battery box. So now new battery new battery box and a fuse box for the battery! Wow this dealer really loves to SCREW people over! More

Everybody at the dealership was exceptionally helpful, I as it were have great things to say around the service from this dealer, neighborly, fast answers to all my questions, with a add up level of knowled as it were have great things to say around the service from this dealer, neighborly, fast answers to all my questions, with a add up level of knowledge More

I saw several options from the wide array of cars they've, the salesperson was kind and polite they've, the salesperson was kind and polite More

Good customer service, i also noticed that communication with vehicle information applicants was quick, there were many purchasing options, and the service was oriented to customer satisfaction like a prior with vehicle information applicants was quick, there were many purchasing options, and the service was oriented to customer satisfaction like a priority More

In some places where you buy used cars, I've felt that they always try to sell you or offer you things that are not rally true, unlike this specific opportunity where transparency is evident, or at least they always try to sell you or offer you things that are not rally true, unlike this specific opportunity where transparency is evident, or at least that is the impression they have made on me More

Their service staff strive to meet customer expectations and perform a thorough review of their customers needs and inquires in a fast and professional way, very pleased with their work and perform a thorough review of their customers needs and inquires in a fast and professional way, very pleased with their work More

From the moment i contacted them , the team was incredibly responsive and attentive, they answered all my questions about vehicle details and financing without delay and with thorough explanations, incredibly responsive and attentive, they answered all my questions about vehicle details and financing without delay and with thorough explanations, their professionalism and streamlined service made the interaction straightforward and relaxed More

I just had the most bizarre sales experience at ALM Newnan. Previously visited and could not come to a deal with the numbers because obviously they try to sell you a Mototrend Certification and Paint a Newnan. Previously visited and could not come to a deal with the numbers because obviously they try to sell you a Mototrend Certification and Paint and Fab for 3k more on top of there advertised price, wish is to lure you in store. Made a counter offer 3 days later and was issued a signed buyers order by Business/Finance Manager on duty. Went and got funds from bank with buyers order, car is detailed and ready to go. While in Finance manager office signing disclosure documents there other Finance manager Russell Stonework barges in proclaiming we did not have a deal and it doesn't matter what was said or done earlier. Straight Unprofessional and amatuerish. No apologies, just pure downright belligerent. I've lived in the Atlanta area for 20 yrs and have often heard that ALM was one of those dealerships you stay away from. Now I truly understand why...lol. Apparently there word or a signed buyers order meant nothing. Even the credit union where I returned the cashier check to said gotta stay away from that dealer. So many customers have had issues. What a terrible way to run a business. Also verify the odometer before you purchase. They tend to advertise a lower mileage than what's actually on to pad the value. More

They were easy to work with and not pushy at all, the sales department and managers were super helpful, very nice, and showed me everything i needed to know about the car's features sales department and managers were super helpful, very nice, and showed me everything i needed to know about the car's features More