"We purchased a truck for my son this past weekend. Alex..."
We purchased a truck for my son this past weekend. Alex was great, but the truck had only one key, no mats and some smoke damage. We were ok with the slight smoke smell and two holes in the drivers side seat. Had to purchase special smoke treatment for the smell. The car had been in a minor wreck. We didn’t notice that they didn’t replace the bottom part of the bumper until my husband looked up pictures. Also it has a severe ant problem we are still trying to get rid of. None of this we noticed when we purchased the truck... We are now going to have to have the bottom part replaced at our own expense and have an extra key made.. Alex was easy to work with but really wish someone had told us more about the bumper. We had cash in hand and waited 2 hrs once we signed the papers to go back to finance.. Was a very long process. Im praying there isn’t anything else wrong with this truck as we are sending our son off to college in this. Very frustrated.. please look at pictures of all parts of a vehicle online that’s similar and inspect it with a magnifying glass..Also we had to remove a lot of sticky stuff on the truck and detail it ourselves. The car was not filled up with gas like we have always experienced at other dealerships, so my son had to stop and get gas on his way home...
truck is great. But the service it started when i went to the finance manager to do paper work. when he found out i wasnt financing with him he basically turned into an xxx. Then the paper work was wrong and i had to prove it to them before receiving any help after 2 months the title is still in limbo. Also was charged to much sells tax i can't seem to get any help getting my money back. Ill never buy here again and would advise everyone else to do the same unless you want the run around.
Employees Worked With
"Awesome personality with a vibrant soul. Very easy to..."
Awesome personality with a vibrant soul. Very easy to talk to and easy going . Give him a call ! Gary was very polite and made my car buying experience seamless.