ALM Roswell

Thermo Molecular Engineer I went to buy my x5 because I have seen a decent deal online... The sales manager agreed to put different rims on the vehicle and drop the price to 31 I went to buy my x5 because I have seen a decent deal online... The sales manager agreed to put different rims on the vehicle and drop the price to 31500. After we shook on this deal he came back and told me he can't do it anymore and made some stupid excuse. He then convinced me to buy a sham of a warranty for 3650.00! It doesn't cover anything because te warranty is made for domestic vehicles and not European! The hatch on the x5 was also broken. They said they fixed it and I needed to wait 24 hours to use it. According to bmw this is a load of crap(I only found out after I was hours away at home) all in all watch out for the snakes at this dealership and never buy the extended warranties. Also make them fix everything immediately. Don't believe any bs about it takes 24 hours to reset More

Nice Experience . Felt that it was a Fair price. Car was ready for test drive upon arrival. Car was exactly as sales man had described. . Felt that it was a Fair price. Car was ready for test drive upon arrival. Car was exactly as sales man had described. More

Best car buying experience!!! Hands down to EVERYONE who was apart for our car purchase this weekend. Professional, friendly, and honest. From the financials to the sales- great te Hands down to EVERYONE who was apart for our car purchase this weekend. Professional, friendly, and honest. From the financials to the sales- great team! Diego and I gladly recommend ALM- Roswell. Thanks again for everything. We love our new 300. Love, The Rangels More

Great experience in every way I took my wife and kids to look at cars a few weeks ago, as it was time to retire my wife's car. The selection at ALM was great, and allowed my wife I took my wife and kids to look at cars a few weeks ago, as it was time to retire my wife's car. The selection at ALM was great, and allowed my wife to comparison shop. Our salesman Garrett was fantastic - easy going, informative and nice. There was no pressure, no hard sell - which was great since it was a million degrees outside and the kids were not loving it! Fast forward a few weeks, and a very promising car appeared online. I went to see it, test drove it and was able to get a great deal for the car and a very fair deal on my trade. The whole process was quick (for car buying), relaxed and efficient. I can't speak more highly about ALM or Garrett - thanks for a great experience! More

Pleasantly Surprised - Thanks to Larry After an excruciating car buying experience four years ago with another dealership, I almost dreaded doing it again this past weekend. I spent several After an excruciating car buying experience four years ago with another dealership, I almost dreaded doing it again this past weekend. I spent several weeks researching the make and model I wanted, and one week on the exact vehicle on ALM Roswell's lot. Larry could sense that I wasn't a shopper, but rather an informed buyer. He respected that I knew what I wanted and didn't try to push or sell me at all. His demeanor immediately put me at ease as I became familiar with the BMW X5 that I'd soon drive off the lot. The entire process only took a few hours, I got a fair value for the beloved vehicle that I left with ALM for trade, and the finance folks helped me secure a great rate on my new financing. I can't wait for someone to ask me where I bought my car so I can happily send them to ALM Roswell. More

Zero Integrity After working with our salesman on the purchase of two cars, we finalized on one and drove to the GA Mall store to checkout the second. While we were After working with our salesman on the purchase of two cars, we finalized on one and drove to the GA Mall store to checkout the second. While we were driving two hours, our salesmen's manager, Faisal who claims to be an owner, took a phone order and sold the first car we were buying despite our mutual commitment and $1000 nonrefundable deposit. Our sales rep sold us on the first car, found us a second car, advised his manager he was working the deal. Secured a deposit for the sale. But Faisal decided his one deal was better than his salesman's deal for two cars. When we confronted Faisal, he did the worse thing a sales manager could do. Deflected his bad behavior blaming and embarrassing his rep in front of all of us. He did not apologize but instead included us in his blame. Employees at their other store advised Faisal is not an owner. Until we talk to a real owner we don't know. If you are a dealer looking for a good rep -- you want JJ Birr. He is honest and very knowledgeable. I would buy from him without doubt but never while he is at Atlanta Luxury Motors. Faisal's commissions belong to the rep who actually worked to sell the car. A sale that should have been two cars. More

"Found the car of my dreams glad the search is over" After reading reviews about ALM I was a little hesitant to view the car of my dreams. I called JJ on Tuesday and asked many questions but they didn't After reading reviews about ALM I was a little hesitant to view the car of my dreams. I called JJ on Tuesday and asked many questions but they didn't have the car I was interested in, but he said he might have another car at another lot and he would call and check, he called back rather quickly with all the answers I needed. So I traveled over 2 hours and purchased my car after taking the test drive the next day. JJ was very knowledgeable about the car and the whole purchasing experience. I've called back many times with questions and he has been very patient with me. I would recommend buying a car from JJ and ALM. More

Superb car buying experience I spent lots of time researching the internet for the car I wanted and the price I wanted to pay. All paths kept leading me back to ALM Roswell. The I spent lots of time researching the internet for the car I wanted and the price I wanted to pay. All paths kept leading me back to ALM Roswell. They have the highest quality of pre-owned luxury cars in the metro area and the staff is even better. Jose Martinez was great to work with through the entire process and we finally found the Range Rover I was looking for. If you are in the market for quality luxury cars at excellent prices, look no further than ALM Roswell. More

Great experience, Garrett is a man of his word. I have worked with ALM and Garrett several times now. He is wonderfull and follows up with what he says. They also have great prices. I have worked with ALM and Garrett several times now. He is wonderfull and follows up with what he says. They also have great prices. More

The only place I will shop for cars from now on! I just purchased an Infiniti G37x from ALM Roswell and couldn't be happier! Larry is far from your "typical" used car salesman. He made me comfortable I just purchased an Infiniti G37x from ALM Roswell and couldn't be happier! Larry is far from your "typical" used car salesman. He made me comfortable and I felt like I was in charge of the buying process from the beginning to the end. I have already told several friends and family members about Larry, and ALM Roswell, and I plan to tell as many more as will listen! More