Second time buying from ALM and Alex - laid back but professional approach - and Alex quickly arranged test drive and matched their internet pricing. ALM has a large inventory of very nice, high priced vehicles, and I was looking for a used KIA Optima for my son, which was certainly one of the least expensive cars on the lot. What I appreciate is there was no pressure to move me to a more expensive vehicle, or bait and switch. He knew what we wanted and worked within the parameters we had discussed. Alex made the transaction as smooth and hassle free as possible, and I will be back to see him the next time I am looking for a vehicle.