
ALM Roswell
Roswell, GA
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Once the car has been bought I received very little assistance from the managers. The car was defective and the service done to repair it made it even worse. I had to pay $1500 to get it fixed somewher assistance from the managers. The car was defective and the service done to repair it made it even worse. I had to pay $1500 to get it fixed somewhere else and when I spoke with the managers there about it they said it was just normal car maintenance and that it was essentially my problem. I didn't expect them to pay for it but having a little responsibility and class would have been nice. They were arrogant and rude and the whole place is very shady. I would never recommend anyone buy a car there. Once you write the check you're dirt to them. More
Overall Mike Freeman was very honest and made the buying experience enjoyable. My only complaint is there was an oil burning odor in the vehicle and I brought the vehicle back to look at or fixed. They cl experience enjoyable. My only complaint is there was an oil burning odor in the vehicle and I brought the vehicle back to look at or fixed. They claimed it was something else and fixed that, but my check engine light came on a few days later. I called Mike and he said he had to check with his manager and would call me back. It has been two weeks and I'm still waiting on my phone call. Meanwhile, I am taking my vehicle to a professional to see what is really wrong. I don't want to say I got took, because I paid for this vehicle in cash. More
Let me just start off by saying....WOW!!! Don is top notch, professional, knowledgable and doesn't have the "pushy car sales man attitude" He was super nice and took a lot of time showing my fiancé and notch, professional, knowledgable and doesn't have the "pushy car sales man attitude" He was super nice and took a lot of time showing my fiancé and I several different cars. I would highly recommend Don and this dealership. The selection of cars was impressive, as well as the prompt service. We priced out the same car at BMW and it was 9K more!!! More
Rand was great! He was friendly and helpful. We had some hurdles along the way and he overcame them without issue. He was patient and really worked to get us the best deal. The tire light was on on the car hurdles along the way and he overcame them without issue. He was patient and really worked to get us the best deal. The tire light was on on the car and he got his service department to take care of that immediately. His is very good at his job! More
I purchased a car from Atlanta Luxury Motors after doing my research. I don't have the best credit in the world after a divorce but my tastes for a sweet ride have not dampened any as I am now a single 51 y my research. I don't have the best credit in the world after a divorce but my tastes for a sweet ride have not dampened any as I am now a single 51 year old man and back on the dating seen. (I cannot take out hot woman in an '02 Accord right?) After listening to all the radio commercials touting the ability to get people riding with 510 beacon scores I headed for the dealership that spent the most on luring in innocent victims. Big mistake as all they did was run my credit and imposed a dozen or so inquiries on my report without any residual benefit to me (they turned me down flat without so much as an apology) I then went to ALM and hooked up with the ace sales professional J.J. I know cars as well as anyone as I am an enthusiast as well as a car dealer myself so I told him to cut the crap and lets get down to business. He did just that and talked a really good game but unlike the competition he actually backed it up! He knows cars maybe even more so than I do for a young dude fresh out of diapers but his skills and knowledge are unparalleled in the industry (except by my abilities maybe?) The General Manager Dave also talked a good game but wasted no time in telling me like it is (which I appreciated) 45 minutes later I was the proud owner of a sweet 2010 Infiniti G37 sport bought at a great interest rate and an even better price! (No one else came close) I have been by there a few times after the sale for a few odds and ends and they recognize me and acknowledge me by name (a rare quality indeed) As a used car dealer myself I found it refreshing that these guys actually care about the customer after the sale when the true worth of a man becomes evident. These guys are xxxx good in every respect and J.J. is as good a guy as anyone I have ever met. Why can't I find a sales person like him? Now pick up the phone and give them a call. Ask for J.J. and you too will (most likely) be riding today......... More
My husband and I purchased 2 BMW 535i this weekend and we had the best salesman ever. Rand worked with us a gave us a good deal. Great experience working with upper management. had the best salesman ever. Rand worked with us a gave us a good deal. Great experience working with upper management. More
I recently purchased Land Rover LR3 from Don Zorn and had a very good experience. Even though the SUV was priced much lower than most of the cars on the lot, they treated as if I was buying one of there had a very good experience. Even though the SUV was priced much lower than most of the cars on the lot, they treated as if I was buying one of there top of the line autos. I had a minor problem with the car and the dealer had the car repaired at there expense. I am located 6 hours away so I felt like they really stood behind what they sell. I got a great deal and will recommend Atlanta Luxury Motors to friends. Thanks Don, William More
JJ did a great job in assisting us with buying my G37. We were from out of town and JJ helped us in getting everything together to make the trip to see the car. He assisted us by test driving the car and loo were from out of town and JJ helped us in getting everything together to make the trip to see the car. He assisted us by test driving the car and looking over the car in detail so we knew all about this car. He was very friendly and professional. More
I had a good car buying experience with JJ, quick, smooth, straightforward, and i love my car , i will recommend this car company to somebody else smooth, straightforward, and i love my car , i will recommend this car company to somebody else More
Great experience working with the folks at this dealership. Rand and the team provided great customer service. I will most definitely refer my contacts to this dealership dealership. Rand and the team provided great customer service. I will most definitely refer my contacts to this dealership More