ALM Roswell

I enjoyed my experience with ALM. Don Zorn was a pleaseure to work with. He was very professional, but most of all not pushy or overbearing as is usually the case with automotive sales personnel. pleaseure to work with. He was very professional, but most of all not pushy or overbearing as is usually the case with automotive sales personnel. He helped us research the automobiles we were interested, called us in a timely fashion when the vehicles arrived and closed the deal with very little hassle with respect to pricing. We couldn't have had a more relaxed and enjoyable buying experience then we did at ALM! Todd. More

I was told that the sales tax for my tag would be included so I would not have to pay out of my pocket (that was the actual deal). The finance manager (Troy) calculated a smaller percentage for the s included so I would not have to pay out of my pocket (that was the actual deal). The finance manager (Troy) calculated a smaller percentage for the sales tax so I would have to pay almost $700 and he claimed it was a mistake. They use a system to generate the sales tax for each state but it's not always accurate. Then don't use the system!! Stop lying and misleading your customers. Stay away because you have to buy the second key if the previous owner does not turn it in. The told me it would cost $380!! Buyer Beware of Troy!!! More

I would definitely recommend this dealership because my overall experience was excellent! I searched the car of my choice on auto trader and concluded that Atlanta Luxury Motors was my top pick because of overall experience was excellent! I searched the car of my choice on auto trader and concluded that Atlanta Luxury Motors was my top pick because of the great prices and lower mileage cars. I called and spoke to Burnell Guyton, in which he invited me to come to the dealership and take a better look at the car and test drive as well. I finally decided on the car I wanted (so much to choose from) and that same day, the deal was almost executed! Burnell handled everything in a correct timely fashion and I really appreciated that being that I don't like when dealerships drag everything out and have you sitting there until closing. My experience was a smooth ride just as my new Mercedes is! I absolutely love my new car! Thank You Atlanta Luxury Motors!!!!!!!! More

My sales associate, Liranzo Kevin, met me and my son with a smile and never stopped smiing throughout the entire process of me buying a car. His attitude was very up-beat and was eager to" show me all t with a smile and never stopped smiing throughout the entire process of me buying a car. His attitude was very up-beat and was eager to" show me all the C300 Mercedes on the lot." He even brought 2 cars to the side of the office for me to look inside and out since I told him I could not walk very far due to a previous back surgery. He said "no problem; I will bring them to you." He brought 2 cars that I liked on the lot to me so I would not get spasms in my back. He was genuinely eager to answer all questions I had. He took me for a ride. He asked me to drive the car, but I declined and asked him to drive me around since I was taking strong pain medications. He was very friendly and never tried to "push a deal on me". He went to his manager on 2 different occasions to try and get the price of the car reduced. He made me feel like he was working for me to get the best possible deal he could get me.I am almost 60 yrs old and have purchased approximately 9 vehicles in my lifetime and I have NEVER been treated with as much enthusiasim and politeness as "uncle Kevin" treated me and my son. I will refer all my friends who are in the market for a BMW or Mercedes to got to MLM and ask for Kevin. In fact, my daughter-in-law is looking for a BMW that has all the features she desires. She will be coming to MLM and my son and I will be with her. Having worked with the public as a registered nurse for 29 yrs, I know how important that 1st impression is. Kevin wants to sell you a car as this is his job BUT his eagerness, politeness, and enthusiasm to make the buyer happy is genuine. You have a very good employee. Thanks to Kevin for making my buying a car a very happy and relaxed experience. Sincerely, Patricia R. Ragsdale 4577 Old Cartersville Rd., Dallas, Ga. 30132 More

Michael was very friendly and helpful. He answered our questions and took us for a test drive. We are very satisfied with his customer service. questions and took us for a test drive. We are very satisfied with his customer service. More

I sent out a request to 15 dealerships, Don was 1 of 2 individuals who took direction and followed through. Very professional and knowledgeable. Don made the transaction very enjoyable, I will buy from hi individuals who took direction and followed through. Very professional and knowledgeable. Don made the transaction very enjoyable, I will buy from him again. More

Everyone at the dealership was very friendly. I had my children with me and while I completed the paperwork on my deal. They entertained my children with television and snacks. Very family oriented dealer children with me and while I completed the paperwork on my deal. They entertained my children with television and snacks. Very family oriented dealership. My salesman Michael Brown was awesome. I spoke with him over the phone prior to coming into the dealership. He got me approved for the vehicle I want before I even got there. He made a painful and nerve racking car buying process very easy and delightful. I would recommend this dealership to anyone looking for a good quality vehicle. More

My husband and came to the dealership and were floored by the low prices on late model luxury cars with low mileage. In the lot we met Tony Brooks. At the time, I was having financial issues and explained th the low prices on late model luxury cars with low mileage. In the lot we met Tony Brooks. At the time, I was having financial issues and explained the situation to Tony. He was nonjudgmental and did everything he could to try to get us in a car. Unfortunately, we couldn't get the financing at that time. Tony was so kind that I determined that I would do business with him. A few months later, our money situation drastically improved. We immediately went back to see Tony and purchased a new luxury car for both my husband and son. In a few more months, I expect to return and purchase another luxury car for myself. Thank you, Tony, More

I worked with Don Zorn who was knowledeable and friendly. He helped me every step of the way and the overall negotiations were conducted in a gentleman-like manner. The process was painless and the help righ He helped me every step of the way and the overall negotiations were conducted in a gentleman-like manner. The process was painless and the help right up and through automobile pickup was excellent. I would recommend Don Zorn and ALM very highly. Frank More

Would definitly shop here again. They were very friendly and helpful. Im very picky and they worked with me to find a vehicle that i am very satisfied with. and helpful. Im very picky and they worked with me to find a vehicle that i am very satisfied with. More