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Aaron Chevrolet

Lake Elsinore, CA

Overview
Employees
Reviews
Vehicles
4.6
753 Reviews
Aaron Chevrolet: Riverside County Chevy Dealership At Aaron Chevrolet, we realize that our dealership would be nothing without its loyal customers. Your satisfaction is our No.1 priority, which is why we've tailored our dealership experience to your needs. From our stress-free, no-pressure environment to our small-town look and feel, everything we've done has been designed to help you feel right at home when you buy, lease, or service with us. Do you have any questions or concerns for us? Contact us any time and we'll be happy to help you! We're one of the most-trusted car dealerships near Murrieta, Hemet, Menifee, Temecula, Corona and the surrounding cities. But don't take our word for it: read what people are saying about us!
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31201 Auto Center Dr

Lake Elsinore, CA

92530

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Showing 753 reviews

August 02, 2024

Inflation influenced reasoning for both prices of service and parts as well as the decision to charge for using credit card payment. I still have checks and debit card but I do not agree with putting credit More

by ELINVESTI8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Briana Hull
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Aug 04, 2024 -

Aaron Chevrolet responded

We understand your concerns about credit card charges and pricing. We strive to provide a smooth process, and it's disappointing to have let you down. If you have any further questions or need assistance, please feel free to reach out. Thank you, Mark Fradd – Service and Parts Director – mfradd@aaronchevy.com – (951) 228-3054

August 02, 2024

Although I understand it's unfortunate you had to remove the free snacks/drinks in the waiting room for those of us waiting a couple hours More

by BCNME17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2024 -

Aaron Chevrolet responded

Thanks for your understanding. We appreciate your patience and hope to make future visits at Aaron Chevrolet in Lake Elsinore even better!

August 02, 2024

Awful. Wont acknowledge my lifetime oil changes anymore. Poor waiting room. Who took away all the snacks for the kids in the waiting room? Cheap!!!!! More

by auntiem8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Fradd
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2024 -

Aaron Chevrolet responded

We apologize for the inconvenience and frustration you've experienced. We are trying our best to accommodate our Aaron Customers even with the changes that have been made during the transition. Please reach out so we can address these concerns directly. Thank you, Mark Fradd – Service and Parts Director – mfradd@aaronchevy.com – (951) 228-3054

August 02, 2024

Called dealership to speak to a service advisor no one available operator stated I will have someone Call you no one ever did. Called Firestone Automotive Care. More

by roypowell
Service Communication
Recommend Dealer
No
Employees Worked With
Leslie Acevedo
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2024 -

Aaron Chevrolet responded

Roy, we apologize for the initial lack of follow-up you experienced. We have now booked an appointment for you and we sincerely appreciate your understanding. Please let us know if we can provide additional assistance before your visit. Thank you!

August 02, 2024

I have been going to this dealership for years and always have had a good experience with the staff and service.Faisal is awesome! More

by tmdarkstar23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faisal
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Aug 02, 2024 -

Aaron Chevrolet responded

We're delighted to hear that Faisal and the team at Aaron Chevrolet in Lake Elsinore have consistently provided you with great service. Thanks for your continued support!

August 02, 2024

AAron did everything right! Actually treated me like a valued customer. You don't find that very often these days. Faisal went above and beyond expectations. Thank you! More

by walter26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faisal Mangrio
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Aug 02, 2024 -

Aaron Chevrolet responded

Walter, we're delighted to hear that Faisal and the team at Aaron Chevrolet in Lake Elsinore made you feel like a valued customer. Thanks for sharing your experience!

August 02, 2024

Started off rocky but the result was good after the pickup was reoaired & it runs good More

by cyegone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Cisneros
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Aug 05, 2024 -

Aaron Chevrolet responded

We are glad to hear that your experience improved here at Aaron Chevrolet in Lake Elsinore. Thank you for working with us!

August 02, 2024

Mario handled my extended warranty, I didn’t have to do a thing. Excellent customer service More

by oiaaglxl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Cisneros, Denny Covarrubias
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Aug 02, 2024 -

Aaron Chevrolet responded

We're happy to hear that Mario did an excellent job handling your warranty. Thanks from everyone at Aaron Chevrolet in Lake Elsinore!

August 01, 2024

I love working with Taylor he’s very patient, professional and willing to go the extra mile for his customers. I always and only go to Taylor ! Recommend 100% More

by Brenda Amezcua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2024 -

Aaron Chevrolet responded

Brenda, we're delighted to hear that Taylor provided such excellent service at Aaron Chevrolet in Lake Elsinore. Thanks for your recommendation and continued support!

July 15, 2024

Vehicle looked great in a video and pictures. When I got there it was not worth even lowend KBB. On the test drive I’m surprised the truck stoped. It needed brakes and the tires were so worn. Ye More

by fondant.plate_03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Gandy, Geoff Crosby
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Jul 22, 2024 -

Aaron Chevrolet responded

We apologize for the disappointing experience you had with us. It's clear we fell short in presenting an accurate representation of the vehicle and providing a satisfactory customer service experience. If you're open to discussing this further, please reach out at your convenience so we can address these issues directly. Thank you, Nick Prom – General Sales Manager – nprom@aaronchevy.com

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