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Aaron Chevrolet

Lake Elsinore, CA

4.6
783 Reviews
Aaron Chevrolet: Riverside County Chevy Dealership At Aaron Chevrolet, we realize that our dealership would be nothing without its loyal customers. Your satisfaction is our No.1 priority, which is why we've tailored our dealership experience to your needs. From our stress-free, no-pressure environment to our small-town look and feel, everything we've done has been designed to help you feel right at home when you buy, lease, or service with us. Do you have any questions or concerns for us? Contact us any time and we'll be happy to help you! We're one of the most-trusted car dealerships near Murrieta, Hemet, Menifee, Temecula, Corona and the surrounding cities. But don't take our word for it: read what people are saying about us!
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31201 Auto Center Dr

Lake Elsinore, CA

92530

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Showing 783 reviews

August 04, 2024

I was quoted a price two days before my appointment day. Then on the day the work was performed I was charged an additional $75.00 with out them first verifying that the price increase was OK to proceed wit More

by JIMBREECHPAINTING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mario Cisneros
Aug 13, 2024 -

Aaron Chevrolet responded

We apologize for the unexpected price increase you experienced. Clear communication is important to us, and it's concerning that this wasn't handled properly. We'd like to discuss this further with you and make things right. Please reach out at your convenience. Thank you, Mark Fradd – Service and Parts Director – mfradd@aaronchevy.com – (951) 228-3054

August 04, 2024

Kudos to my salesman and the business office, however they promised me a auto detail which was sub par especially in the interior. Also due to my keys being misplace they were a week plus overdue on me More

by jesjr15
Recommend Dealer
Yes
Employees Worked With
Carlos Aguilar
Aug 06, 2024 -

Aaron Chevrolet responded

Thank you for your feedback. We're glad to hear our salesman and business office met your expectations, but we're sorry about the issues with the auto detail and key delay at Aaron Chevrolet in Lake Elsinore. We'll work on improving these areas to better serve you next time!

August 03, 2024

I had a great experience, found my leak and ordered the parts and had me out the next day! More

by Mike Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Hull
Aug 05, 2024 -

Aaron Chevrolet responded

We are so happy that our Aaron Chevrolet in Lake Elsinore team fixed the leak and earned your five stars. Thanks, Mike!

August 03, 2024

Friendly and knowledgeable advisors. The wait time was kept to a minimum. Very clean store. Over all was a great experience, communication was there, and recommendations were explain. Wi More

by juarez_nury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Fradd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Cisneros, Janette Avila, Kassandra Ramirez
Aug 05, 2024 -

Aaron Chevrolet responded

We're delighted to hear you had a great experience with our team at Aaron Chevrolet in Lake Elsinore. Thank you for the kind words and we look forward to seeing you again!

August 03, 2024

Excellent customer service. Service employee Faisal was excellent. Thank you. Word 11, word 12, word 15. Should get rid of this 15 word minimum. LOL More

by actgsvsco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faisal Mangrio
Aug 05, 2024 -

Aaron Chevrolet responded

Thanks for the shoutout! We're glad Faisal and our team at Aaron Chevrolet in Lake Elsinore provided excellent service. We appreciate your feedback!

August 02, 2024

Although I understand it's unfortunate you had to remove the free snacks/drinks in the waiting room for those of us waiting a couple hours More

by BCNME17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Aaron Chevrolet responded

Thanks for your understanding. We appreciate your patience and hope to make future visits at Aaron Chevrolet in Lake Elsinore even better!

August 02, 2024

AAron did everything right! Actually treated me like a valued customer. You don't find that very often these days. Faisal went above and beyond expectations. Thank you! More

by walter26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faisal Mangrio
Aug 02, 2024 -

Aaron Chevrolet responded

Walter, we're delighted to hear that Faisal and the team at Aaron Chevrolet in Lake Elsinore made you feel like a valued customer. Thanks for sharing your experience!

August 02, 2024

Mario handled my extended warranty, I didn’t have to do a thing. Excellent customer service More

by oiaaglxl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Cisneros, Denny Covarrubias
Aug 02, 2024 -

Aaron Chevrolet responded

We're happy to hear that Mario did an excellent job handling your warranty. Thanks from everyone at Aaron Chevrolet in Lake Elsinore!

August 02, 2024

Called dealership to speak to a service advisor no one available operator stated I will have someone Call you no one ever did. Called Firestone Automotive Care. More

by roypowell
Service Communication
Recommend Dealer
No
Employees Worked With
Leslie Acevedo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Aaron Chevrolet responded

Roy, we apologize for the initial lack of follow-up you experienced. We have now booked an appointment for you and we sincerely appreciate your understanding. Please let us know if we can provide additional assistance before your visit. Thank you!

August 02, 2024

Faisal was my service technician and he was very professinal and kept me informed throughout the process. first time at this dealership and it made a great impression on me. More

by MRSAENZ59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faisal
Aug 02, 2024 -

Aaron Chevrolet responded

We're delighted to hear that Faisal provided excellent service and made a great impression during your first visit to Aaron Chevrolet in Lake Elsinore. Thanks for sharing your experience!

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