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Aaron Chevrolet

Lake Elsinore, CA

4.6
783 Reviews
Aaron Chevrolet: Riverside County Chevy Dealership At Aaron Chevrolet, we realize that our dealership would be nothing without its loyal customers. Your satisfaction is our No.1 priority, which is why we've tailored our dealership experience to your needs. From our stress-free, no-pressure environment to our small-town look and feel, everything we've done has been designed to help you feel right at home when you buy, lease, or service with us. Do you have any questions or concerns for us? Contact us any time and we'll be happy to help you! We're one of the most-trusted car dealerships near Murrieta, Hemet, Menifee, Temecula, Corona and the surrounding cities. But don't take our word for it: read what people are saying about us!
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31201 Auto Center Dr

Lake Elsinore, CA

92530

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Showing 783 reviews

August 02, 2024

Briana was easy to work with. She communicated throughout the service and gave updates on the progress of the my vehicle. More

by GREG@PEAKSEASONS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana
Aug 02, 2024 -

Aaron Chevrolet responded

Thank you for sharing your experience! We're glad to hear Briana kept you informed and made the process smooth at Aaron Chevrolet in Lake Elsinore. We appreciate your feedback!

August 02, 2024

I have been going to this dealership for years and always have had a good experience with the staff and service.Faisal is awesome! More

by tmdarkstar23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faisal
Aug 02, 2024 -

Aaron Chevrolet responded

We're delighted to hear that Faisal and the team at Aaron Chevrolet in Lake Elsinore have consistently provided you with great service. Thanks for your continued support!

August 02, 2024

Started off rocky but the result was good after the pickup was reoaired & it runs good More

by cyegone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Cisneros
Aug 05, 2024 -

Aaron Chevrolet responded

We are glad to hear that your experience improved here at Aaron Chevrolet in Lake Elsinore. Thank you for working with us!

August 02, 2024

So the dealer was so helpful. My advisor was Faisal and he was amazing. Very responsive and kept me in the loop at all times. My truck is always taken care of the way I l More

by TODDCAREY2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Gandy
Aug 02, 2024 -

Aaron Chevrolet responded

Todd, we're delighted to hear that Faisal and the team at Aaron Chevrolet in Lake Elsinore provided such excellent service. Thanks for sharing your positive experience!

August 02, 2024

Inflation influenced reasoning for both prices of service and parts as well as the decision to charge for using credit card payment. I still have checks and debit card but I do not agree with putting credit More

by ELINVESTI8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Briana Hull
Aug 04, 2024 -

Aaron Chevrolet responded

We understand your concerns about credit card charges and pricing. We strive to provide a smooth process, and it's disappointing to have let you down. If you have any further questions or need assistance, please feel free to reach out. Thank you, Mark Fradd – Service and Parts Director – mfradd@aaronchevy.com – (951) 228-3054

August 02, 2024

Awful. Wont acknowledge my lifetime oil changes anymore. Poor waiting room. Who took away all the snacks for the kids in the waiting room? Cheap!!!!! More

by auntiem8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Fradd
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Aaron Chevrolet responded

We apologize for the inconvenience and frustration you've experienced. We are trying our best to accommodate our Aaron Customers even with the changes that have been made during the transition. Please reach out so we can address these concerns directly. Thank you, Mark Fradd – Service and Parts Director – mfradd@aaronchevy.com – (951) 228-3054

August 02, 2024

I received excellent service at a fair price in a reasonable timeframe from friendly and courteous employees. More

by dmdickel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faisal Mangrio
Aug 02, 2024 -

Aaron Chevrolet responded

We're delighted to hear you had a great experience with our team at Aaron Chevrolet in Lake Elsinore! Thanks for sharing your positive feedback.

August 02, 2024

Briana was very helpful and knew her stuff. I have been with you since Lake Chevrolet and 5 cars still with you all as Aaron Chevrolet. I love the honesty and sense of urgency they have to get More

by dgreenoge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denny Covarrubias
Aug 02, 2024 -

Aaron Chevrolet responded

We're delighted to hear that Briana and the team at Aaron Chevrolet in Lake Elsinore continue to earn your trust with their honesty and efficiency. Thanks for sticking with us through the years, even if we need to work on our snack game!

August 01, 2024

I love working with Taylor he’s very patient, professional and willing to go the extra mile for his customers. I always and only go to Taylor ! Recommend 100% More

by Brenda Amezcua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Aaron Chevrolet responded

Brenda, we're delighted to hear that Taylor provided such excellent service at Aaron Chevrolet in Lake Elsinore. Thanks for your recommendation and continued support!

July 15, 2024

Vehicle looked great in a video and pictures. When I got there it was not worth even lowend KBB. On the test drive I’m surprised the truck stoped. It needed brakes and the tires were so worn. Ye More

by fondant.plate_03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Gandy, Geoff Crosby
Jul 22, 2024 -

Aaron Chevrolet responded

We apologize for the disappointing experience you had with us. It's clear we fell short in presenting an accurate representation of the vehicle and providing a satisfactory customer service experience. If you're open to discussing this further, please reach out at your convenience so we can address these issues directly. Thank you, Nick Prom – General Sales Manager – nprom@aaronchevy.com

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