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Aaron Chevrolet - Service Center

Lake Elsinore, CA

4.6
450 Reviews
Call Service Center (951) 228-4513

450 Reviews of Aaron Chevrolet - Service Center

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October 17, 2024

Briana Hull was a very nice and professional person to work with on servicing my truck. More

by FABURKETT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Hull
Report | Print
Oct 18, 2024 -

Aaron Chevrolet responded

Thank you for the great review. We look forward to seeing you again at Aaron Chevrolet in Lake Elsinore!

October 17, 2024

The experience was OK, given the fact that any time my vehicle is in the shop, it comes with a significant degree inconvenience. However, the shuttle service took a lot of pain out of the logistics of it More

by MICHAEL.MELTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faizal
Report | Print
Oct 18, 2024 -

Aaron Chevrolet responded

Michael, we're glad to hear that Faizal and our shuttle service helped ease the inconvenience during your visit at Aaron Chevrolet in Lake Elsinore. We appreciate your feedback and look forward to assisting you again!

October 17, 2024

I need to speak to representative, regarding my service. The service i received was unsatisfactory. More

by nikorob24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mario Cisneros
Report | Print
Oct 26, 2024 -

Aaron Chevrolet responded

I'm sorry to hear the service you received was unsatisfactory. Our team is committed to complete customer satisfaction and would like to address all outstanding concerns. Please reach out when you have a moment to discuss this further. Thank you, Mark Fradd – Service and Parts Director – mfradd@aaronchevy.com – (951) 228-3054

October 16, 2024

The only good part about my experience was dealing with the front desk staff on the phone and when I came to to drop off the car and pick it up. More

by TCSZIK32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mario Cisneros
Report | Print
Oct 24, 2024 -

Aaron Chevrolet responded

It's disappointing to hear that your experience didn't meet expectations, aside from the front desk staff. We strive for excellence in all areas and would like to understand more about what went wrong during your visit. Please feel free to reach out so we can address any concerns you have. Thank you, Mark Fradd – Service and Parts Director – mfradd@aaronchevy.com – (951) 228-3054

October 15, 2024

They got me in and out quickly this time at my request. A previous appointment needed to be kept and I made it no problem. More

by JMCKNIGHT.JM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Hull
Report | Print
Oct 16, 2024 -

Aaron Chevrolet responded

We're glad to hear that Aaron Chevrolet in Lake Elsinore was able to accommodate your schedule and get you on your way quickly. Thank you for sharing your experience, and we look forward to assisting with any future needs!

October 14, 2024

Fast, friendly , knowledgeable service. Got checked in and service was done at promised time. Will be going back for all service needs. More

by bobbycastro28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana
Report | Print
Oct 15, 2024 -

Aaron Chevrolet responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Aaron Chevrolet in Lake Elsinore provided fast and friendly service. We look forward to assisting with all your future service needs, Bobby!

October 10, 2024

Great communication and completed quickly as hoped. One of my better dealer experiences from start to finish More

by lsmith9876
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Cisneros
Report | Print
Oct 10, 2024 -

Aaron Chevrolet responded

We're delighted to hear that your experience at Aaron Chevrolet in Lake Elsinore was smooth and efficient! Thank you for sharing such positive feedback. We look forward to serving you again in the future!

October 09, 2024

The Service department exceeds all standards. Brianna ALWAYS goes above to offer the best possible service. If only the Sales department would take lessons from Service. Worst buying exper More

by Schwartzfamily99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Hull
Report | Print
Oct 15, 2024 -

Aaron Chevrolet responded

We're delighted to hear that Brianna and our Service department at Aaron Chevrolet in Lake Elsinore have been exceeding your expectations. We appreciate your feedback regarding the Sales department and will use it as an opportunity for improvement. Please reach out to us if you would like to discuss your experience further.

October 07, 2024

Tried to sell me unneeded filters, Broke glove box shock, Did not complete tire rotation. More

by jyasman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Fradd
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky in service. No stars!
Report | Print
Oct 15, 2024 -

Aaron Chevrolet responded

If we delivered anything less than a five-star experience, I would like to apologize. I'd also like to speak with you directly to see what I can do to help. Would you consider contacting me at your convenience? Thank you, Mark Fradd – Service and Parts Director – mfradd@aaronchevy.com – (951) 228-3054

October 07, 2024

Very happy with my experience with Taylor and Aaron Chevrolet. Great experience in sales, parts and service. More

by kpotts79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Fradd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarret Benedict, Geoff Crosby, Mario Cisneros
Report | Print
Oct 07, 2024 -

Aaron Chevrolet responded

We're delighted to hear that Taylor and the team at Aaron Chevrolet in Lake Elsinore provided you with a great experience across sales, parts, and service. Thank you for sharing your positive feedback!

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