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Aaron Chevrolet - Service Center

Lake Elsinore, CA

4.6
464 Reviews

464 Reviews of Aaron Chevrolet - Service Center

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November 01, 2024

I'm extremely grateful for the time the Service Manager, Mark Fradd, took out of his day to help address concerns regarding my company fleet vehicle. The check engine light came on before I attempted to mak More

by Danny Poulsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Fradd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2024 -

Aaron Chevrolet responded

Danny, we're delighted to hear that Mark went above and beyond for you at Aaron Chevrolet in Lake Elsinore. Our team is dedicated to providing exceptional service, and it's great to know he made a difference during your visit. Safe travels back to Phoenix!

October 31, 2024

Brianna in the service department is great to work with. I took my truck in for 100K service, and I am now hoping to get another 100k out of it. Brianna communicated with me throughout the process and got More

by GREG@PEAKSEASONS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana
Nov 01, 2024 -

Aaron Chevrolet responded

We're delighted to hear that Brianna provided excellent service during your 100K maintenance at Aaron Chevrolet in Lake Elsinore, Greg. It's great knowing she kept you informed and got your truck back the same day. Here's to another 100k miles!

October 30, 2024

Poor service, Did not suggest replacement of fuel filter that’s has4% life did oil and that’s it. No wash no vacuum nothing more than oil change. You get better service at Walmart or jiffy lube. More

by swoods5150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leslie Acevedo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Cisneros
Nov 05, 2024 -

Aaron Chevrolet responded

Thank you for sharing your feedback. It's disappointing to hear that our service did not meet expectations, and we apologize for any oversight regarding the fuel filter replacement suggestion. We strive to provide comprehensive care beyond just an oil change, so please feel free to reach out if you'd like us to address this further or discuss how we can improve your experience next time. Thank you, Mark Fradd – Service and Parts Director – mfradd@aaronchevy.com – (951) 228-3054

October 29, 2024

Brianna service writer was more than helpful and I would highly recommend her and Aaron Chevorlet. More

by rogermoore7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Aaron Chevrolet responded

We are glad to hear that Brianna was great to work with. Thanks for recommending our Aaron Chevrolet in Lake Elsinore team!

October 28, 2024

Service writer was fine. But he mentioned that the auto tech who put my new windshield wiper on said there was nothing wrong with it. But after he put the windshield wiper on More

by KMLOV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faisal Mangrio
Nov 05, 2024 -

Aaron Chevrolet responded

Thank you for sharing your honest feedback with us. We apologize for the oversight regarding your windshield wiper and appreciate you bringing it to our attention. Please feel free to reach out so we can address this issue promptly and ensure everything is working perfectly on your 2025 Chevy Trax! - The Aaron Chevrolet in Lake Elsinore Team

October 28, 2024

I took my truck in for service and Brianna was excellent going back for my next service. More

by Mavalentin92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna service
Oct 28, 2024 -

Aaron Chevrolet responded

We appreciate your business and your review! Thanks from the Aaron Chevrolet in Lake Elsinore Team!

October 25, 2024

Friendly and courteous service team. Brianna was wonderful. She took me right in and helped me with all the questions I had.. More

by heidiengeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna
Oct 25, 2024 -

Aaron Chevrolet responded

We're delighted to hear that Brianna and the team at Aaron Chevrolet in Lake Elsinore provided you with friendly and courteous service, Heidi. Thank you for sharing your experience, we're always here to help!

October 25, 2024

Dealership and Tyler were amazing, got me in and out fast . I really appreciate everything More

by ndl255
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Aaron Chevrolet responded

Thank you for stopping by to leave Aaron Chevrolet in Lake Elsinore a wonderful review!

October 24, 2024

Very one was very professional and very attentive to all my needs and questions that I had. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Aaron Chevrolet responded

David, thank you for reviewing Aaron Chevrolet in Lake Elsinore! We will pass along your kudos to our team. Take care!

October 23, 2024

Great dealer and great service. I will definitely recommend this dealer. Taylor is always serviceminded. More

by michael nordengen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Aaron Chevrolet responded

Michael, we're delighted to hear that you had a great experience with Taylor and the team at Aaron Chevrolet in Lake Elsinore. Thank you for recommending us!

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