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Aaron Chevrolet - Service Center

Lake Elsinore, CA

4.6
463 Reviews
Call Service Center (951) 228-4513

463 Reviews of Aaron Chevrolet - Service Center

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September 30, 2024

Visiting Aaron Chevrolet has always been a top quality experience from the time of vehicle purchase all through my service visits. More

by daveroxyhardy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Fradd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Cisneros, Janette Avila, Denny Covarrubias, Kassandra Ramirez
Report | Print
Oct 01, 2024 -

Aaron Chevrolet responded

Thank you for sharing your positive experiences with Aaron Chevrolet in Lake Elsinore! We're delighted to hear that both our sales and service teams have consistently met your expectations. We look forward to continuing to serve you!

September 30, 2024

Briana was great in handling my work and personal vehicle. Was able to get in and out of there pretty easily. She was ready with my keys as soon as I rolled up. More

by rholbrook6069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Hull
Report | Print
Sep 30, 2024 -

Aaron Chevrolet responded

Thank you for sharing your experience! We're glad to hear Briana made things quick and easy for you at Aaron Chevrolet in Lake Elsinore. Safe travels with both vehicles!

September 27, 2024

I purchased my vehicle from this dealership. The service is always great. The representatives are courteous and professional More

by KELLI.MORRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2024 -

Aaron Chevrolet responded

Kelli, thank you for sharing your positive experience with us at Aaron Chevrolet in Lake Elsinore! We're glad to hear our team provided courteous and professional service. Enjoy your new vehicle!

September 27, 2024

Service Rep Faisal was awesome. I was in and out in less then 2 hours for a recall service. More

by v Carr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faisal
Report | Print
Sep 27, 2024 -

Aaron Chevrolet responded

Thank you for reviewing Aaron Chevrolet in Lake Elsinore! We hope to see you again down the road!

September 24, 2024

Clean customer service was good Mario was knowledgeable and professional and was great at explaining the problem several times More

by Lena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Cisneros, Denny Covarrubias
Report | Print
Sep 24, 2024 -

Aaron Chevrolet responded

Lena, we're delighted to hear that Mario provided you with knowledgeable and professional service at Aaron Chevrolet in Lake Elsinore. Thanks for the positive feedback!

September 22, 2024

Poor communication skills, lack of feedback to customer regarding services provided. Revamp service advisors duties to include morning roundtable with service managers. More

by LILCO5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Fradd
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janette Avila
Report | Print
Oct 01, 2024 -

Aaron Chevrolet responded

We apologize for the lack of communication and feedback you experienced. Your suggestion to revamp service advisors' duties is noted, and we are committed to improving our processes. If you'd like to discuss this further or have any other concerns, please reach out. Thank you, Mark Fradd – Service and Parts Director – mfradd@aaronchevy.com – (951) 228-3054

September 21, 2024

Excelente service from the dealer and the rep Faisal who was really a profesional thanks More

by luisalvarez1108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faisal
Report | Print
Sep 23, 2024 -

Aaron Chevrolet responded

Gracias por haber hecho el servicio de su carro en Aaron Chevrolet in Lake Elsinore, Luis! nos aseguraremos de hacerle llegar su excelente reseña a Faisal.

September 20, 2024

Ricky was great to work with. Friendly, professional and thorough. I will keep going to Aaron Chevrolet! More

by tfrady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky
Report | Print
Sep 23, 2024 -

Aaron Chevrolet responded

We're delighted to hear Ricky provided such a positive experience at Aaron Chevrolet in Lake Elsinore. Thanks for your support and see you next time!

September 17, 2024

Mark did a great job getting the paint on my new car fixed. Thank you so much for helping with this matter. More

by RAYSCHLOSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Fradd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Cisneros
Report | Print
Sep 17, 2024 -

Aaron Chevrolet responded

We're delighted to hear that Mark was able to assist with your paint issue at Aaron Chevrolet in Lake Elsinore. Thanks for sharing your positive experience!

September 16, 2024

Mario is responsive and wants the job done right! —everyone at the dealership is always friendly and helpful More

by ENNIFERJAY66
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Cisneros
Report | Print
Sep 16, 2024 -

Aaron Chevrolet responded

We're delighted to hear that Mario and the team at Aaron Chevrolet in Lake Elsinore provided such excellent service. Thanks for sharing your experience!

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