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Aaron Chevrolet - Service Center

Lake Elsinore, CA

4.6
463 Reviews

463 Reviews of Aaron Chevrolet - Service Center

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January 23, 2025

I didn’t even have my vehicle serviced! Why am I getting asked to review service I didn’t have? More

by miriamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one!
Jan 24, 2025 -

Aaron Chevrolet responded

I am very sorry for any mix-up here and would be happy to take a look at our system for your information. Please reach out directly so I can ensure we resolve this. Thank you, Mark Fradd – Service & Parts Director – mfradd@aaronchevy.com – (951) 228-3054

January 23, 2025

I love going to this dealership. From the moment I call and make my oil change appointment Marisol always answers with the best attitude and happy to help me schedule my appointment More

by susiccrs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol & Briana
Jan 23, 2025 -

Aaron Chevrolet responded

Thank you for sharing your positive experience with Marisol and Briana at Aaron Chevrolet in Lake Elsinore! We're delighted to hear that their exceptional service keeps you coming back. We appreciate your support and look forward to serving you again soon!

January 22, 2025

Briana Hull was very professional and helpful with helping me get my first car service. More

by Jrbuss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Hull
Jan 23, 2025 -

Aaron Chevrolet responded

There is nothing better than a great review. Thanks for giving Briana and Aaron Chevrolet in Lake Elsinore your business!

January 20, 2025

The service was excellent. The wait time was minimal and the service advisor was friendly and professional. Good amenities and clean waiting areas. More

by GUZMANOC3500
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Cisneros
Jan 20, 2025 -

Aaron Chevrolet responded

We're delighted to hear about your excellent experience at Aaron Chevrolet in Lake Elsinore! It's great that you enjoyed the friendly service and clean amenities. Thanks for sharing this feedback with us!

January 17, 2025

Service Dept. people were amazing. Would work with Briana again and the others that I interacted with. What I'm upset about is timing & price. It took my 3 hours f More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana
Jan 24, 2025 -

Aaron Chevrolet responded

Alex, I'm glad to hear you had a positive experience with our team. However, I understand your concerns about the timing. We strive for efficiency and fair pricing, so it's disappointing to know we fell short in this instance. If you'd like to discuss this further or have any questions, please feel free to reach out. Thank you, Mark Fradd – Service & Parts Director – mfradd@aaronchevy.com – (951) 228-3054

January 16, 2025

They were very friendly and worked quickly to have the work on my truck completed More

by vyoshida4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Fradd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Cisneros, Janette Avila, Denny Covarrubias, Kassandra Ramirez
Jan 17, 2025 -

Aaron Chevrolet responded

Thanks for the awesome review of Aaron Chevrolet in Lake Elsinore!

January 16, 2025

Briana was very help. She kept me updated every step of the way. I look forward to working with her in the future. More

by TERESACORTEZ433
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Hull
Jan 16, 2025 -

Aaron Chevrolet responded

We're delighted to hear that Briana provided you with excellent service at Aaron Chevrolet in Lake Elsinore. Thank you for sharing your experience, and we look forward to assisting you again in the future!

January 15, 2025

Great customer service Great customer service Great customer service Great customer service Great customer service More

by TONY_A47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faisal
Jan 16, 2025 -

Aaron Chevrolet responded

Thank you for the enthusiastic feedback, Tony! We're delighted to hear that our team at Aaron Chevrolet in Lake Elsinore provided such great customer service. We appreciate your support and look forward to serving you again!

January 08, 2025

Not happy with service in regards to a key fog was not willing to work with me on the warranty. Check with other dealers you guys was over price. Sent you changes owner service is not the same. I know More

by MT887.MT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
It Reanna I think.
Jan 10, 2025 -

Aaron Chevrolet responded

I'm sorry to hear about your experience with the key fob and warranty concerns. We strive for competitive pricing and excellent service, so it's disappointing to learn we fell short this time. Please reach out if you'd like us to address any specific issues or discuss how we can improve moving forward. Thank you, Mark Fradd – Service & Parts Director – mfradd@aaronchevy.com – (951) 228-3054

January 08, 2025

Service advisor was great! I took my car in for pretty big work that would require to have my truck in the shop for a few days! Wish a loaner car would have been offered or had More

by sicraider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Murphy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Cisneros
Jan 10, 2025 -

Aaron Chevrolet responded

Thank you for sharing your feedback with us. We're glad to hear that the service advisor was great, but we apologize for any inconvenience regarding the loaner car situation. We understand how important it is to have transportation while your vehicle is being serviced and will take this into consideration moving forward. If there's anything else you'd like to discuss or need assistance with, please feel free to reach out. Thank you, Mark Fradd – Service & Parts Director – mfradd@aaronchevy.com – (951) 228-3054

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