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Aaron Chrysler Dodge Jeep Ram

Norco, CA

4.1
766 Reviews
Welcome to Aaron Chrysler Dodge Jeep Ram! Your #1 Trusted Dealership In Riverside County! Doing Business The Aaron Way Our dealership is here to offer the best financing options for our customers. Great Financing Options Our Norco dealership is here to offer the best financing options for Norco Chrysler, Dodge, Jeep, and RAM customers Certified Used Vehicles We provide excellent certified used vehicles that have undergone many quality checks. Check out our hours and map page for driving directions to our dealership. Friendly Professional Assistance Our technicians are here to help in any way they can. We will help determine what maintenance your vehicle needs.
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1983 Hamner Ave

Norco, CA

92860

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Showing 766 reviews

September 08, 2023

Very professional. Got the diagnosis and repairs done quickly. They Kept me informed about the status of my vehicle More

by bw63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena the Service Advisor
Sep 08, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

We're glad to know you had a positive experience with our team at Aaron Chrysler Dodge Jeep Ram! Keeping customers informed and completing repairs promptly is always our goal. Thanks for the review!

September 07, 2023

Still waiting for the dealer to contact me about reimbursing my for the faulty alarm install or compensating me for it. And the center screen is still having issues. More

by BOROBSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel (I think)… from the sale dept never fulfilled his commitment
Sep 18, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

I'm sorry to learn about the issues you're experiencing with your alarm install and center screen. This does not sound like the responsive and helpful team I know and I apologize for that. Please reach out directly so we can address these concerns promptly and help improve your 1-star rating. Thank you, Donovan Ricks - Service Manager - donovan.ricks@aaroncdjr.com - (951) 272-3110 ext. 2130

September 07, 2023

My experience with my sales person was great, nobody was too pushy honestly just seemed like he was there to help us find what worked best for us. Daniel Ubario was a great help! More

by LANSFORDJAMES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Taufahema
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Ubario
Sep 10, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

Thank you so much for the five-star review of Aaron Chrysler Dodge Jeep Ram! We are glad that Daniel was such a great help and we'll be sure to pass along your kind regards. If you need anything else, please reach out!

September 07, 2023

Great service! It was my first time taking in my jeep, my vehicle was ready in the time frame they initially gave us. I appreciate they great customer service. More

by rochavicky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle service department
Sep 07, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

We're glad to know you had a great first experience with us at Aaron Chrysler Dodge Jeep Ram! We always aim for efficient and top-notch service. Thanks for the review, we appreciate it!

September 06, 2023

Very good, they provided a latte, a pastry and they even washed my vehicle. I might just start coming by for breakfast. 😎 More

by rgutierrezsta3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
Sep 07, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

We're glad to know you enjoyed our service and refreshments! Our team at Aaron Chrysler Dodge Jeep Ram always aims to make our customers' visits as comfortable as possible. Feel free to drop by for breakfast anytime!

September 06, 2023

My experience was good overall. Nate Williams is excellent, so happy I was paired with him as it was a long process. The dealership has an upbeat vibe they play hip music and eve More

by TLRussell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Williams
Sep 07, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

Thanks for choosing Aaron Chrysler Dodge Jeep Ram! We're elated to hear your experience was positive overall, and will be sure to pass your kudos along to Nate for his expert assistance. It would be a pleasure to work with you again down the road--happy driving!

September 04, 2023

There was a sensor part missing on my ford 150 truck for my trailer hook up that I did not notice until a month later. I was promised a call back by a manager twice, with no answer. To add to that, it took More

by DAVID@PRIMEBUILDERS.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen Photopulos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Suzy Penaflor
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

I'm sorry to read about the issues you've experienced with your Ford 150 truck and the service received. This certainly isn't reflective of our commitment to customer satisfaction, especially regarding communication and efficiency. I'd like to personally assist in resolving this matter for you—please reach out at your earliest convenience so we can discuss further. Thank you, Donovan Ricks - Service Manager - donovan.ricks@aaroncdjr.com - (951) 272-3110 ext. 2130

September 04, 2023

Lied and concealed the real price, hide the figures and stapled up the documents. So that uou could not see the factual figures. And of coursd tje usual tire you out tactic, so that ypu just want to leave More

by rocha11z
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
All are not listed
Sep 18, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

It's hard to receive such a low rating from one of our customers. Transparency is a core value of ours, and I'm sorry if we left a different impression. I would like to understand more about what happened and clear things up. Please reach out at your earliest convenience. Thank you, Frank Pierce - General Manager - (951) 271-4040 - frank.pierce@aaroncdjr.com

September 03, 2023

I went to dealership received my oil change which came with multi point inspection which I never received a report of. I took my vehicle in before the 60 thousand miles for a reason before my warranty exp More

by LEELOBEBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manager
Sep 18, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

Thank you for bringing this matter to our attention. We strive to provide all of our customers with thorough updates and information, and that includes multi-point inspection reports. I want to ensure you receive the assistance you need moving forward. Please contact me directly at your earliest convenience. --Donovan Ricks - Service Manager - donovan.ricks@aaroncdjr.com - (951) 272-3110 ext. 2130

September 03, 2023

Everyone at the dealership was extremely helpful and knew a lot about the vehicle we wanted to purchase! I will definitely go back when I look to purchase again. More

by nsharpracer32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Taufahema
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Taing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shadi Abdelhadi
Sep 05, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

It's wonderful to know our team at Aaron Chrysler Dodge Jeep Ram was able to assist you with your purchase! We appreciate the positive feedback and look forward to working with you for years to come. Enjoy the ride!

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