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Aaron Chrysler Dodge Jeep Ram

Norco, CA

4.1
766 Reviews
Welcome to Aaron Chrysler Dodge Jeep Ram! Your #1 Trusted Dealership In Riverside County! Doing Business The Aaron Way Our dealership is here to offer the best financing options for our customers. Great Financing Options Our Norco dealership is here to offer the best financing options for Norco Chrysler, Dodge, Jeep, and RAM customers Certified Used Vehicles We provide excellent certified used vehicles that have undergone many quality checks. Check out our hours and map page for driving directions to our dealership. Friendly Professional Assistance Our technicians are here to help in any way they can. We will help determine what maintenance your vehicle needs.
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1983 Hamner Ave

Norco, CA

92860

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Showing 766 reviews

August 18, 2023

Never have the parts to fix my car. Parts department needs help. When they run out of something order it again. Only 3 sensors for 4 tires. Why wasn’t more ordered when they used o More

by walt2u
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Michelle?
Aug 24, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

It's hard to see that we have let you down. We understand how frustrating it can be when a part is not available and I assure you that it was never our intention to inconvenience you. Your feedback helps us improve our operations, and if there's anything else you'd like to discuss, please don't hesitate to reach out directly. Thank you, Donovan Ricks - Service Manager - donovan.ricks@aaroncdjr.com - (951) 272-3110 ext. 2130

August 18, 2023

Service advisor max was very professional and knowledgeable I would highly recommend this place to family and friends More

by markreed1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max.service
Aug 21, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

Mark, we're glad to know Max provided you with such a positive experience at Aaron Chrysler Dodge Jeep Ram. We appreciate your recommendation and look forward to serving your family and friends in the future!

August 17, 2023

They took very long for a oil change, even though I made an appointment and they didn’t wash my car, even though it’s apart of the service. When the car was ready to pick up, i noticed they didn’t wash my c More

by sarasongcoway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dep
Aug 24, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

I'm sorry to read about your recent experience with us. We strive for efficient and thorough service and it's clear we missed the mark during your visit. Your feedback is valuable as it helps us improve as we move forward. I'd like to step in so that I may address your comments directly and see if I can help make things right. Please don't hesitate to reach out when you are available. Thank you, Donovan Ricks - Service Manager - donovan.ricks@aaroncdjr.com - (951) 272-3110 ext. 2130

August 16, 2023

Finance people suck and make you wait hours for no reason but to waste your time More

by gmc82578
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian Lima
Aug 24, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

It's never our intention to inconvenience or delay our customers, so it's concerning to see we've left the wrong impression. I will be sure to address your feedback with my team as we strive to improve our efficiency. I'd also like to offer my assistance so that any issues you've encountered get properly attended to. Please reach out when you have a moment. Thank you, Frank Pierce - General Manager - (951) 271-4040 - frank.pierce@aaroncdjr.com

August 16, 2023

It took him a whole day to do an oil change. I had to wait till the next day to pick up. My car up. More

by mmontgomery2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fernando Gamboa Heras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom
Aug 24, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

We apologize for the extended wait time during your service and oil change. We strive for quick and timely service and we are sorry to have let you down. We will be sure to discuss this with our team to improve our efficiency for the future. If there is anything else you would like to discuss, please don't hesitate to reach out to me directly. Thank you, Donovan Ricks - Service Manager - donovan.ricks@aaroncdjr.com - (951) 272-3110 ext. 2130

August 15, 2023

No sales games or manipulations. Rene just listened and found me exactly what I wanted for the price I wanted. Actually, he got me more than I needed for the price I wanted. I didn't More

by chris
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rene Olmos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

Chris, it's great to know that Rene was able to find you the perfect truck at Aaron Chrysler Dodge Jeep Ram. We always aim to provide the best deals possible, so we're glad he exceeded your expectations! Enjoy your new 4x4!

August 15, 2023

Lorena my service advisor exceeded my expectations. She is great and I appreciate her competence. More

by N6UMZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena
Aug 16, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

Lorena will appreciate the kudos! Thanks for sharing your experience of working with our top-notch service team at Aaron Chrysler Dodge Jeep Ram!

August 15, 2023

Your dealer has oor customer service from employees. No communication from employees. Need to be more helpful and more communication needed. Employees need training. More

by DAMADADA73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service / Parts
Aug 18, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

I apologize for the inconvenience you experienced during your recent visit. This isn't how we aim to operate our business, and it's disappointing to hear that there was a lack of communication during this experience. I appreciate your feedback and will address these issues with our team. If there is anything we can do to assist you moving forward, please don't hesitate to reach out. Thank you for bringing this matter to my attention. Thank you, Donovan Ricks - Service Manager - donovan.ricks@aaroncdjr.com - (951) 272-3110 ext. 2130

August 15, 2023

Great customer service by Max like always, knowledgeable, professional, courteous, fast and clean service department More

by dknr1265
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Monroy
Aug 16, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

We're glad to know that Max and our service team at Aaron Chrysler Dodge Jeep Ram have consistently provided you with great experiences! We thank you for the positive feedback and look forward to seeing you again soon!

August 15, 2023

Service is always outstanding. Best Service Department in the Inland Empire. Michelle is always helpful. More

by MICHELLE_TEAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Vickrey
Aug 16, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

We're so glad to know you've had consistently amazing service with us at Aaron Chrysler Dodge Jeep Ram, Michelle! Your kind words about our Service Department and Michelle are greatly appreciated. Thank you for your support!

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