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Aaron Chrysler Dodge Jeep Ram

Norco, CA

4.1
771 Reviews
Welcome to Aaron Chrysler Dodge Jeep Ram! Your #1 Trusted Dealership In Riverside County! Doing Business The Aaron Way Our dealership is here to offer the best financing options for our customers. Great Financing Options Our Norco dealership is here to offer the best financing options for Norco Chrysler, Dodge, Jeep, and RAM customers Certified Used Vehicles We provide excellent certified used vehicles that have undergone many quality checks. Check out our hours and map page for driving directions to our dealership. Friendly Professional Assistance Our technicians are here to help in any way they can. We will help determine what maintenance your vehicle needs.
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1983 Hamner Ave

Norco, CA

92860

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Showing 771 reviews

August 20, 2023

John at sales took good care of us and MJ in financial sealed the deal. And the rest of the staff were great. More

by GUAMY11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramin Ansari ( John), Manjit Singh
Aug 21, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

We're glad to know that our team, especially John and MJ, provided you with great service at Aaron Chrysler Dodge Jeep Ram. Thanks for the positive feedback!

August 20, 2023

We paid almost 1000 just to drive home and the problem still continue we had to drive back to drop it off again this was horrible car still not fixed - oh and we had to keep calling to even see if car was More

by dani.babiie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one listed here helped us
Aug 24, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

Dani, I'm sorry to hear that your vehicle is in need of additional service and that you have not received the top-quality customer care we pride ourselves on. We strive for clear communication and effective repairs, so it's disappointing to see we missed the mark here. I'd like to personally assist in resolving this matter - please reach out at your earliest convenience. Thank you, Donovan Ricks - Service Manager - donovan.ricks@aaroncdjr.com - (951) 272-3110 ext. 2130

August 20, 2023

Was called and told my truck was ready for pick up. I went to pick it up, and waited for 25 mins for someone, anyone, to help me. I waited at the cashier counter, and had multiple people tell me they w More

by jdub737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donovan, service manager was GREAT! Very helpful, please let him know. Prince in sales was a joke. I do not like waiting and getting the run around.
Aug 25, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

I'm really sorry to read about your experience. It's clear we didn't meet expectations in terms of customer service and cleanliness, which is not the standard we aim for. I understand how frustrating this must have been for you, especially with the confusion over selling a car to us as well. We would appreciate an opportunity to discuss these issues further so that we can make things right - please feel free to reach out at your earliest convenience. Thank you, Frank Pierce - General Manager - (951) 271-4040 - frank.pierce@aaroncdjr.com

August 19, 2023

I bought my gladiator here in 2020. They have been doing all the services. They do a great job here. I appreciate them. More

by Erik Ockerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar service adviser
Aug 21, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

Erik, we're glad to know you've had a great experience with your Gladiator's services at Aaron Chrysler Dodge Jeep Ram. We appreciate your support and look forward to continuing our service for you!

August 19, 2023

Easy enough sale and transaction. I look forward to buying more vehicles from Scott and Chris. More

by WESH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ravi BHALLRU
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Photopulos, Rene Olmos, Chris Schroeder
Aug 21, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

Your review of Scott and Chris means a lot to us! Thank you for choosing Aaron Chrysler Dodge Jeep Ram and for sharing your positive experience. Safe travels until we see you again!

August 18, 2023

Never have the parts to fix my car. Parts department needs help. When they run out of something order it again. Only 3 sensors for 4 tires. Why wasn’t more ordered when they used o More

by walt2u
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Michelle?
Aug 24, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

It's hard to see that we have let you down. We understand how frustrating it can be when a part is not available and I assure you that it was never our intention to inconvenience you. Your feedback helps us improve our operations, and if there's anything else you'd like to discuss, please don't hesitate to reach out directly. Thank you, Donovan Ricks - Service Manager - donovan.ricks@aaroncdjr.com - (951) 272-3110 ext. 2130

August 18, 2023

Service advisor max was very professional and knowledgeable I would highly recommend this place to family and friends More

by markreed1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max.service
Aug 21, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

Mark, we're glad to know Max provided you with such a positive experience at Aaron Chrysler Dodge Jeep Ram. We appreciate your recommendation and look forward to serving your family and friends in the future!

August 17, 2023

They took very long for a oil change, even though I made an appointment and they didn’t wash my car, even though it’s apart of the service. When the car was ready to pick up, i noticed they didn’t wash my c More

by sarasongcoway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dep
Aug 24, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

I'm sorry to read about your recent experience with us. We strive for efficient and thorough service and it's clear we missed the mark during your visit. Your feedback is valuable as it helps us improve as we move forward. I'd like to step in so that I may address your comments directly and see if I can help make things right. Please don't hesitate to reach out when you are available. Thank you, Donovan Ricks - Service Manager - donovan.ricks@aaroncdjr.com - (951) 272-3110 ext. 2130

August 16, 2023

Finance people suck and make you wait hours for no reason but to waste your time More

by gmc82578
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian Lima
Aug 24, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

It's never our intention to inconvenience or delay our customers, so it's concerning to see we've left the wrong impression. I will be sure to address your feedback with my team as we strive to improve our efficiency. I'd also like to offer my assistance so that any issues you've encountered get properly attended to. Please reach out when you have a moment. Thank you, Frank Pierce - General Manager - (951) 271-4040 - frank.pierce@aaroncdjr.com

August 16, 2023

It took him a whole day to do an oil change. I had to wait till the next day to pick up. My car up. More

by mmontgomery2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom, Fernando Gamboa Heras
Aug 24, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

We apologize for the extended wait time during your service and oil change. We strive for quick and timely service and we are sorry to have let you down. We will be sure to discuss this with our team to improve our efficiency for the future. If there is anything else you would like to discuss, please don't hesitate to reach out to me directly. Thank you, Donovan Ricks - Service Manager - donovan.ricks@aaroncdjr.com - (951) 272-3110 ext. 2130

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